Fw: Update from Dow Bankruptcy Administrator ... 3/20/2003

March 24, 2003

----- Original Message ----- From: ilena rose

Subject: Update from Dow Bankruptcy Administrator ... 3/20/2003

From: ilena@... (Ilena)

Newsgroups: alt.support.breast-implant

Subject: Update from Dow Bankruptcy Administrator ... 3/20/2003

Administrator's Corner Last Updated: 03/20/2003 @ 11:54 AM

Dear Claimants and Counsel: Well, we've had a busy month. I would like to thank all of you who

took time out of your busy schedules to attend our Claimant

Information Sessions. We have had an overwhelming turnout at each

session.

Due to the uncertain world events, we may have to adjust the schedule

for our final five sessions, so please keep checking the website for

the latest developments. We will apprise you of any changes here.

Don't forget to check out the online version of the presentation

available in the Downloads section of the website.

Another upcoming addition to our website is the Frequently Asked

Questions. As we host different sessions around the country, we have

collected a series of frequently asked questions and worked to make

the answers available to you right here on our website. The first

edition of this FAQ will be posted the week of March 24th, so look for

it. In addition to the Claimant Information Sessions, we have been

steadily receiving, processing and reviewing your claim forms. As you

have questions concerning the claim form submission process, please

don't hesitate to contact Claims Assistance. I understand that some of

you have had difficulty getting through to a Claims Assistance

Representative. This has been due, in part, to our large call volume.

I thank you for your patience as we deal with this situation.

We have ordered a new phone line that will enable us to handle more of

your calls, and we have also increased the size of our staff in an

effort to be as accessible as possible. I ask for your continued

patience and cooperation as we work to remedy this situation. It's an

exciting time for all of us and I will continue to keep you updated on

the latest events here at the Settlement Facility.

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