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Hi Mari Ann-

First of all, go to the PTCB site and take the practice exam

http://ptcb.org This will help you to identify your weak areas and

give you a feel of what to expect.

There are a number of study guides available and can order them

through most of the major book stores (Amazon, & Noble, etc). You

can also purchase new and used study guides at the Tech Lectures

site http://www.geocities.com/techlectures/

NPTA sells new books at their site http://www.pharmacytechnician.org/

If you are strapped for cash or wish to review the books before

buying, check out Adopt-A-Tech http://www.adoptatech.org/ Here you

can borrow books for up to 6 months--paying only for shipping.

We all have our preferences. My personal favorites at the moment are:

Pharmacy Certified Technician Training Manual; Michigan Pharmacists

Assos. ISBN 0-941174-11-5

Manual for Phamacy Technician and the Pharmacy Technician

Certification Review and Practice Exam; both by ASHP. ISBNs 1-879907-

79-8 and 1-879907-80-1

Certification Review for Pharmacy Technicians; Noah Riefman ISBN 0-

914373-34-X

I also urge you to visit this site often and post any questions you

may have. We have a lot of knowledgeable people who will help answer

your questions. If you are uncomfortable posting on the message board

you are welcome to email me or Jeanetta privately.

Sincerely,

Dora,CPhT

Group Moderator

> Hello,

> I've visited your site several times and find it extremely

> helpful. The one thing I need to know is where do I get the books I

> need to prepare for the exam in March? I completed a course Dec

10th,

> and The pharmacy manager asked if I was ready to be certified. I've

> only worked at for about 3 months, 20 hours a week with no

> real training, so I'm a bit concerned that I'm not really prepared

> for the test yet.Especially if they pay for it and I fail it!

> If you could advise on this subject, or knoe where I can

purchase

> the books, I would be very happy.

> Thanks, Mari Ann

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Dear Mari Ann,

You have inspired me to compile a list of availble guides " faster "

than I had planned to do.

In the mean time, until you get a study guide try www.rxinsider.com,

which is used to train technicians for hire. It is Free. I actually

had found this site about a year or more ago. But I lost the site

addy. Then Kumar reminded me of it and gave me the site addy. It is

in our link section. A great site for beginning primer basic

technician information.

Dora has also pointed you in the right direction. As she states we

all have our personal favorites. Since PTCB exam should be a test of

what you already know, the books available should be REVIEW books and

not TEXT BOOKS! in other words if you need to learn pharmacy fromthe

gound up, you should not expect to find it in a PTCB Test REVIEW BOOK

or Manual. These books or manuals for review should be dedicated to

review and less TEACHING from ground zero or scratch. If however you

know nothing of pharmacy or are very very new to the field then I

would suggest a TEXT book.

As an educator I use a review book written by Joe Medina in my Review

Seminars, with great success. ( I do not get a $ kick back for this

recommendation). My students supplement their knowledge from school

curriculum from all that I have previously taught them and their

internships/experience with this Review Work book. It is available

via www.techlectures.com, for about $30. Please check for current

prices.

But my favorite if my students could afford both books which should

be used together and what I find most comprehensive is:

The Pharmacy Technician (2nd Edition)

by Marvin M. Stoogenke

From Amazon as of 12-28-02

Availability: Out of stock

Used & new from $35.05

AND

The Pharmacy Technician (3rd Edition)

by Marvin M. Stoogenke

List Price: $55.33

Price: $55.33 & This item ships for FREE with Super Saver Shipping.

See details.

Availability: Usually ships in 24 hours

Only 1 left in stock--order soon.

Used & new from $51.99

Edition: Paperback | All Editions

(I get no kick backs from this recommendation either).

As you can see not much in stock right now and it sells out quick,

mainly I think because it is so damn good. However, try Adoptatech

for a copy, if you can not buy one. The above two boks from Marvin

Stoogenke do not have to be used together, but it is highly

recommended.

Look for a list on this site of some of the study books available.

Respectfully,

Jeanetta Mastron CPhT

Pharmacy Technician Educator

Founder/Owner of this site.

> Hello,

> I've visited your site several times and find it extremely

> helpful. The one thing I need to know is where do I get the books I

> need to prepare for the exam in March? I completed a course Dec

10th,

> and The pharmacy manager asked if I was ready to be certified. I've

> only worked at for about 3 months, 20 hours a week with no

> real training, so I'm a bit concerned that I'm not really prepared

> for the test yet.Especially if they pay for it and I fail it!

> If you could advise on this subject, or knoe where I can

purchase

> the books, I would be very happy.

> Thanks, Mari Ann

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  • 5 years later...

now that a few days has passed since I took the exam, I can finally

think rationally again.

Jeanetta, you are probably right, during the exam seeing all the

math, I guess my brain froze...

I can't give you good examples of what was on the test because it

stressed me and I can't remember....

Mainly, my trouble was that given a word math problem I could not

decide what formula to use to get the answer...

proportions? ratios? dividing? multiplying?

there were questions that I felt came out of the blue....on

maintenance of equipment, blood pressures in reference to a

particular script...

Did I get a test that was half math? I think I did, but I can finally

realize that the problem was in the fact that I froze and became

befuddled....

The test covers such a wide range of topics because Pharmacy

Technicians are used in so many different areas of the pharmacy

field...if you have on-the-job training only in one aspect covered by

the test, the test would probably be difficult...

One of the techs I work with took the test about two weeks before I

did and he had about two years experience in retail pharmacy...He

found the test difficult because his test had numerous questions

about hospital termilogy and techniques....I did not have any

questions on hospitals...

I thought I was prepared when I went to take the test, I had taken a

class that said it was preparation for the test, I had worked part-

time in retail pharmacy, I studied, took sample tests...yet I was

devastated when I finished the test...

Maybe for most of you that doesn't seem like much preparation or

education, but as far as education goes in Texas, there is little out

there other than on-the-job training and that varies with the field

you go into and each job setting...

In the job that I did choose, the only math that we have ever used

has been figuring out how many ml were required to fill a

prescription or days supply....we don't make IV's, calculate drip

flows, or even do compounding (the head pharmacist sends people with

those scripts to another pharmacy)

I am not saying that these skills are not important, just that I

didn't have enough background on them to really understand the

calculations required by the word problems. I knew how to convert

measurements but what to do with them once they were converted was

the problem...

After working in a pharmacy, I certainly agree with many of you in

this group that there should be more formal learning available and

required...but I am glad there are groups like yours where I hope to

finally grasp the math even if I never am required on the job to use

it.

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  • 2 years later...

Dear MsTreka,

I would go to the PTCB or ExCPT site to find the list of items to study and to

learn.

For PTCB try this:

Exam tab

Exam Preparation drop down tab

https://www.ptcb.org/AM/Template.cfm?Section=Exam_Preparation & Template=/CM/Conte\

ntCombo.cfm & NavMenuID=806 & ContentID=3269

Scroll down to

Content Outline

The exam is made of three basic knowledge functions:

I. Assisting the Pharmacist in Serving Patients

Leads you to:

http://www.ptcb.org/AM/Template.cfm?Section=Exam_Preparation & Template=/CM/Conten\

tDisplay.cfm & ContentID=1989

I. Assisting the Pharmacist in Serving Patients (66% of exam)

A.

Receive prescription/medication order(s) from patient/patient's

representative, prescriber, or other healthcare professional

Accept new prescription/medication order from patient/patient's representative,

prescriber, or other healthcare professional

Accept new prescription/medication order electronically (for example, by

telephone, fax, or electronic transmission)

Accept refill request from patient/patient's representative

Accept refill authorization from prescriber or other healthcare pfofessional

electronically (for example, by telephone, fax, or electronic transmission)

Contact prescriber/originator for clarification of prescription/medication order

refill

Perform/accept transfer of prescription/medication order(s)

B. Assist the pharmacist in accordance with federal rules and regulations in

obtaining from the patient/patient's representative such information as

diagnosis or desired therapeutic outcome, disease state, medication history

(including over-the-counter [OTC] medications and dietary supplements),

allergies, adverse reactions, medical history and other relevant patient

information, physical disability, and payor information (including both self-pay

and third party reimbursement)

C. Assist the pharmacist in accordance with federal rules and regulations in

obtaining from prescriber, other healthcare professionals, and/or the medical

record such information as diagnosis or desired therapeutic outcome, disease

state, medication history (including [OTC] medications and dietary supplements),

allergies, adverse reactions, medical history and other relevant patient

information, physical disability, and payor information (including both self-pay

and third party reimbursement)

D. Collect and communicate patient-specific data (for example, blood pressure,

glucose, cholesterol levels, therapeutic drug levels, immunizations) to assist

the pharmacist in monitoring patient outcomes

E. Collect and communicate data related to restricted drug distribution

programs (for example, thalidomide, isotretinoin, and clozapine)

F. Collect and communicate data related to investigational drugs

G. Assess prescription or medication order for completeness (for example,

patient's name and address), accuracy, authenticity, legality, and reimbursement

eligibility

H. Update the medical record/patient profile with suchinformation as

medication history (including [OTC] medications and dietary supplements),

disease states, compliance/adherence patterns, allergies, medication

duplication, and/or drug-disease, drug-drug, drug-laboratory, drug-dietary

supplement and/or OTC, and drug-food interactions

I. Assist the patient/patient's representative in choosing the best payment

assistance plan if multiple plans are available to patient

J. Process a prescription/medication order

Enter prescription/medication order information onto patient profile

Select the appropriate product(s) for dispensing (for example, brand names,

generic substitutes, therapeutic substitutes, formulary restrictions)

Obtain pharmaceuticals, durable and non-durable medical equipment, devices, and

supplies (including hazardous substances, controlled substances, and

investigational products) from inventory

Calculate quantity and days supply of finished dosage forms for dispensing

Measure or count quantity of finished dosage forms for dispensing

Process and handle radiopharmaceuticals

Perform calculations for radiopharmaceuticals

Process and handle chemotherapeutic medications commercially available in

finished dosage forms (for example, Efudex, mercaptopurine)

Perform calculations for oral chemotherapeutic medications

Process and handle investigational products

Package finished dosage forms (for example, blister pack, robotic/automated

dispensing vial)

Affix label(s) and auxiliary label(s) to container(s)

Assemble patient information materials (for example, drug information sheets,

patient package inserts, Health Information Portability and Accountability Act

[HIPAA] literature)

Check for accuracy during processing of the prescription/medication order (for

example, National Drug Code [NDA] number, bar code, and data entry)

Verify the data entry, measurements, preparation, and/or packaging of

medications produced by other technicians as allowed by law (for example, tech

check tech)

Prepare prescription or medication order for final check by pharmacist

Prepare prescription or medication order for final check by pharmacy technician

as allowed by law (for example, tech check tech)

Perform Nuclear Regulatory Commission (NRC) required checks for

radiopharmaceuticals

K. Compound a prescription/medication order:

Assemble equipment and/or supplies necessary for compounding the

prescription/medication order

Calibrate equipment (for example, scale or balance, total parenteral nutrition

[TPN] compounder) needed to compound the prescription/medication order

Perform calculations required for preparation of compounded IV admixtures

Perform calculations for extemporaneous compounds

Compound medications (for example, topical preparations, reconstituted

antibiotic suspensions) for dispensing according to prescription and/or

compounding guidelines

Compound medications in anticipation of prescriptions/medication orders (for

example, compounding for a specific patient)

Prepare sterile products (for example, TPNs, piggybacks, IV solutions,

ophthalmic products)

Prepare radiopharmaceuticals

Prepare chemotherapy

Record preparation and/or ingredients of medications (for example, lot number,

control number, expiration date, chemotherapy calculations, type of IV solution)

L. Provide prescription/medication to patient/patient's representative:

Store medication prior to distribution

Provide medication and supplemental information (for example, package inserts)

to patient/patient's representative

Package and ship pharmaceuticals, durable and non-durable medical equipment,

devices, and supplies (including hazardous substances and investigational

products) to patient/patient's representative li>Place medication in dispensing

system (for example, unit-dose cart, automated systems)

Deliver medication to patient-care unit

Record distribution of prescription medication

Record distribution of controlled substances

Record distribution of investigational drugs

Record distribution of restricted drugs (for example, isotretinoin, clozapine,

thalidomide)

Record distribution of prescription/medication to patient's home

M. Determine charges and obtain reimbursement for products and services

N. Communicate with third-party payers to determine or verify coverage

O. Communicate with third-party payers to obtain prior authorizations

P. Communicate with third-party payers and patients/patient's representatives

to rectify rejected third-party claims

Q. Identify and resolve problems with rejected claims (for example, incorrect

days supply, incorrect ID number)

R. Provide supplemental information (for example, disease state information,

CDs) as requested/required

S. Direct patient/patient's representative to pharmacist for counseling

T. Perform drug administration functions under appropriate supervision (for

example, perform drug/IV rounds, check pumps, anticipate refill of drugs/IVs)

U. Process and dispense enteral products

II. Maintaining Medication and Inventory Control Systems

Leads you to:

http://www.ptcb.org/AM/Template.cfm?Section=Exam_Preparation & Template=/CM/Conten\

tDisplay.cfm & ContentID=2020

II. Maintaining Medication and Inventory Control Systems (22% of exam)

A. Identify pharmaceuticals, durable and non-durable medical equipment,

devices, and supplies (including hazardous substances and investigational

products) to be ordered

B. Place routine orders for pharmaceuticals, durable and nondurable medical

equipment, devices, and supplies (including hazardous substances and

investigational products) in compliance with legal, regulatory, formulary,

budgetary, and contractual requirements

C. Place emergency orders for pharmaceuticals, durable and non-durable medical

equipment, devices, and supplies (including hazardous substances and

investigational products) in compliance with legal, regulatory, formulary,

budgetary, and contractual requirements

D. Receive pharmaceuticals, durable and non-durable medical equipment,

devices, and supplies (including hazardous substances and investigational

products) and verify against specifications on original purchase orders

E. Place pharmaceuticals, durable and non-durable medical equipment, devices,

and supplies (including hazardous substances and investigational products) in

inventory under proper storage conditions while incorporating error prevention

strategies

F. Perform non–patient-specific preparation, distribution, and maintenance of

pharmaceuticals, durable and non-durable medical equipment, devices, and

supplies (including hazardous substances and investigational products) while

incorporating error prevention strategies (for example, crash carts, clinic and

nursing floor stock, automated dispensing systems)

G. Remove from inventory expired/discontinued/slow moving/overstocked

pharmaceuticals, durable and nondurable medical equipment, devices, and supplies

(including hazardous substances and investigational products)

H. Remove from inventory recalled pharmaceuticals, durable and non-durable

medical equipment, devices, and supplies (including hazardous substances and

investigational products)

I. Dispose of or destroy pharmaceuticals or supplies (for example, hazardous

substances, investigational products, controlled substances, non-dispensable

products)

J. Communicate changes in product availability (for example, formulary

changes, recalls, shortages) to pharmacy staff, patient/patient's

representative, physicians, and other healthcare professionals

K. Implement and monitor policies and procedures to deter theft and/or drug

diversion

L. Maintain a record of controlled substances ordered, received, and removed

from inventory

M. Maintain a record of investigational products ordered, received, and

removed from inventory

N. Perform required inventories and maintain associated records

O. Maintain record-keeping systems for repackaging, non-patient specific

compounding, recalls, and returns of pharmaceuticals, durable and non-durable

medical equipment, devices, and supplies (including hazardous substances and

investigational products)

P. Compound non-patient specific medications in anticipation of

prescription/medication orders

Q. Perform quality assurance tests on compounded medications (for example, end

product testing and validation)

R. Repackage finished dosage forms for dispensing (for example, unit dose,

blister pack, oral syringes)

Participate in quality assurance programs related to pharmaceuticals, durable

and non-durable medical equipment, devices, and supplies (including hazardous

substances and investigational products)

III. Participating in the Administration and Management of Pharmacy Practice

Leads you to:

http://www.ptcb.org/AM/Template.cfm?Section=Exam_Preparation & Template=/CM/Conten\

tDisplay.cfm & ContentID=2019

III. P articipating in the Administration and Management of Pharmacy Practice

(12% of exam)

A. Coordinate written, electronic, and oral communications throughout the

practice setting (for example, route phone calls, faxes, verbal and written

refill authorizations; disseminate policy and procedure changes)

B. Update and maintain patient information (for example, insurance

information, demographics, provider information) in accordance with federal

regulations and professional standards (for example, Health Insurance

Portability and Accountability Act [HIPAA])

C. Collect productivity information (for example, the number of prescriptions

filled, fill times, payments collected, rejected claim status)

D. Participate in quality assurance activities (for example, medication error

prevention, customer satisfaction surveys, and internal audits of processes)

E. Generate quality assurance reports (for example, compile or summarize data

collected for evaluation or action plan development, root cause analysis)

F. Implement and monitor the practice setting for compliance with federal

regulations and professional standards (for example, Materials Safety Data Sheet

[MSDS], Occupational Safety Health Administration [OSHA], Joint Commission on

Accreditation of Healthcare Organizations [JCAHO], United States Pharmacopeia

[uSP])

G. Implement and monitor policies and procedures for infection control

H. Implement and monitor policies and procedures for the handling, disposal,

and destruction of pharmaceuticals and supplies (for example, hazardous

substances, investigational products, controlled substances, non-dispensable

products, radiopharmaceuticals)

I. Perform and record routine sanitation, maintenance, and calibration of

equipment (for example, automated dispensing equipment, balances, TPN

compounders, and refrigerator/freezer temperatures)

J. Update, maintain, and use manual or electronic information systems (for

example, patient profiles, prescription records, inventory logs, reference

materials) in order to perform job related activities

K. Use and maintain automated and point-of-care dispensing technology

L. Perform billing and accounting functions for products and services (for

example, self-pay, third-party adjudication, pharmaceutical discount cards,

medication reimbursement)

M. Communicate with third-party payors to determine or verify coverage for

products and services

N. Coordinate and/or participate in staff training and continuing education

O. Perform and/or contribute to employee evaluations and competency assessments

P. Participate in the establishment, implementation, and monitoring of the

practice setting's policies and procedures

Hope this helps!

Now read EACH section and cross off what you know or have studied adn feel

comfortable about. What ever is left over check the chapters your study book(s),

then use my site to see if there are any tutorials in Files Folder #5 on the

topic(s). If not then google it or look for another book and post it here.

Somethings are just plain " experiential " questions. Others may be left out of

the books or not enough questions on the test to worry about or donate time and

space to in a study guide as deemed by the author of the study guide.

Please post anything that you did not get exposed to in your online course but

thinkyou should have and especially if it is on the PTCB study list.

I will give you my best assessment of that topic and the testing.

Also Test banks continually have new batches of test questions added and some

removed. So what was asked 3 yrs ago may be out today and something else in its

place.

Any feed back on my advice would be appreciated to let me know if I am on

target. :)

Thank you for your question,

Respectfully,

Jeanetta Mastron CPhT BS

Founder/Owner

>

> Hi Jeanetta,

> I've recently finished an online course in Pharmacy Tech but don't really feel

as if I've learned what I need to pass the Certification Exam and was wondering

if there were any high points that I need to be looking at. Thanks In Advance

For Your Help

>

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