Guest guest Posted December 23, 2008 Report Share Posted December 23, 2008 Hi ! A. Turn her ASS in! B. I know it is highly possible that someone ELSE would be required/asked to make that IV. AND that my ASS would be on the line. But I would also have to LIVE with myself If I contributed to the death or other harm to the patient because I 'knowingly' made some product that I felt was going to cause harm. C. As I said I would have to prepare for termination. This is the PRICE we pay for our actions. Allow me to remind or inform you of the 'good citizen law' being challenged in California right now/recently. A young woman sees her friends in an auto accident. Fearing that the car is to explode she pulls the two out of the car to safety. One suffers permanent spinal damage that she and her doctors/attorneys say was sustained because of the 'non-medical' decision to MOVE the victim from the car 'incorrectly'. They state that the young woman/good citizen did not use good judgement and contributed or may have caused to the injuries.So this woman NOW in the State of CA has been deemed NOT immune to the good citizen law and the law has been, for the most part, redefined. NEW CA good citizen law makes it a 'crime' to help someone if you do not know how! So let me put it in other words, what if the car was to explode? What if her friends perished? Would she then be liable by the families for not trying to save them from the car before it exploded? What a crock! What a catch 22! Similarly: IF I were to make an IV that I KNEW or Believed would harm the patient and it did I would be liable (just as the tech in the REAL scenario) and if I refuse to make it I am doomed to lose my job. However should that patient die or otherwise become harmed if someone else made that IV while I was terminated for not making it; I could try to save my name, my job and SUE the very people who would not listent to me, while they were also being sued by the patient or the patient's family, because they did make the IV . Wow! That sounds like a catch 33! {is ther such a thing?} As I said I do not expect any tech or pharmacist to agree with me. I do so honestly appreciate your input and that of others. I have only the Code of Ethics to backup my decision AS LONG AS I have proof in a resource book to base my decision and knowlege on. Should I misinterpret that information I should be sued as one could say that it is out of the scope of practice for a tech. YET NO ONE is saying that NOW about the TECH who questioned something out of the scope of her practice!!! I personally believe she did all that she could do legally! Ethically I would have stepped aside and told the pharmacist to make it and shove it out the door! If you get my drift! On the other hand this tech had NOTHING to base her gut feeling on, solely intuition, no education and sounds like little experience. So she could not argue the point! She should be honored, not fired for what she did do by informing the pharmacist UNLESS she is the one who made the original error itself. If an error is in the prescription the doctor should have prevented the error and the pharmacist should have caught it if the tech did not. IF the error is in the preparation the tech could have prevented it and the pharmacist should have caught it. At the moment I cannot recall in this case where the original error occured. For some reason I want to say the the miscalculated it and informed the RPh that something was wrong. The pharmacist did not catch teh tech error. Jule Barta, you raised an interesting discussion, but I believe now you owe us your opinion! Welcoming other/all opinions! Great discussion! Jeanetta Mastron CPhT BS Pharm Tech Educator This is a good question. As a technician what would you have done in this case? I brought this up with my class and some of the comments I heard were Call the patient. Grab it and destroy it before it got to the patient. Tell someone higher up. I have not included my response to these answers as I would like to know what some of you think the Tech should have done. Julette Barta CPhT, BSIT, MA Ed. Pharmacy Instructor CRY-ROP PO Box 8640 1214 Indiana Ct. Redlands, CA 92374 Cell 951-741-4011 Fax 909-793-6901 Internal Virus Database is out-of-date. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.31/1130 - Release Date: 11/14/2007 9:27 AM Quote Link to comment Share on other sites More sharing options...
Guest guest Posted December 23, 2008 Report Share Posted December 23, 2008 You asked for my opinion. I have always told my students never to do anything they thought was unethical or illegal. If I felt there was something wrong, I would have rechecked my calculations, walked myself through the steps and or remade the IV. I would have questioned the order and asked the pharmacist to explain it to me so I understand why it is or is not ok the way it is made. At the moment the tech questioned the pharmacist she did exactly as she should have done. Even though I feel legally she did the right thing in the end she made the IV and has to live with the fact that it ended up killing the girl. If someone was going to lose their job by refusing to fill a prescription that may cause harm to a patient then that is not a pharmacy or pharmacist I would want to work for and I would call the labor board instantly and file a suit. In Ca everyone is sue happy and will sue you for looking at them funny. You are dammed if you do and dammed if you don’t. Julette Barta CPhT, BSIT, MA Ed. Pharmacy Instructor CRY-ROP PO Box 8640 1214 Indiana Ct. Redlands, CA 92374 Cell 951-741-4011 Fax 909-793-6901 Internal Virus Database is out-of-date. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.31/1130 - Release Date: 11/14/2007 9:27 AM Quote Link to comment Share on other sites More sharing options...
Guest guest Posted December 28, 2008 Report Share Posted December 28, 2008 Hi Jeanetta, Is answer A in response to my example? If yes, I'll comment later in a separate post. We are all speculating here really. A gut feeling is just a gut feeling. I can't honestly say I know any pharmacist who would seriously respond to a new tech's gut feeling. Speaking for myself, I would have redone the calculations and when my answer differed from what I was I given I would have asked the pharmacist to check the math again. I have done that before and have never had a pharmacist refuse. We have to use the systems of checks and balances that we have available to us. If the pharmacist wouldn't check the calculation against mine, I would have gone to a resource book to check the dosage. Also something I have done in the past without a problem. But that is me. I'm confident with myself and my knowledge about my job. It's been quite a while since I worked in a hospital, so forgive my next comments if they sound dumb. But isn't there usually more than one pharmacist on duty even in a small hospital? Where were the other pharmacists or more importantly what were they doing while this new tech had a question and/or gut feeling about the iv? Where were the other techs, the more experienced ones? Why didn't she ask one of them to check the calculation? And just for the sake of argument, if she was the lone tech working with the lone pharmacist, couldn't she have called the floor or had the doctor paged to check the dose? I call doctor's offices all the time when the medications they prescribe don't have the proper directions just for clarification and then make a notation of date, time and who I spoke with on the hard copy. NJ On Tue, Dec 23, 2008 at 11:04 AM, Jeanetta Mastron wrote: Hi !  A. Turn her ASS in!  B. I know it is highly possible that someone ELSE would be required/asked to make that IV. AND  that my ASS would be on the line. But I would also have to LIVE with myself If I contributed to the death or other harm to the patient because I 'knowingly' made some product that I felt was going to cause harm.  C. As I said I would have to prepare for termination. This is the PRICE we pay for our actions.  Allow me to remind or inform you of the 'good citizen law' being challenged in California right now/recently. A young woman sees her friends in an auto accident. Fearing that the car is to explode she pulls the two out of the car to safety. One suffers permanent spinal damage that she and her doctors/attorneys say was sustained because of the 'non-medical' decision to MOVE the victim from the car 'incorrectly' .. They state that the young woman/good citizen did not use good judgement and contributed or may have caused to the injuries.So this woman NOW in the State of CA has been deemed NOT immune to the good citizen law and the law has been, for the most part, redefined. NEW CA good citizen law makes it a 'crime' to help someone if you do not know how! So let me put it in other words, what if the car was to explode? What if her friends perished? Would she then be liable by the families for not trying to save them from the car before it exploded? What a crock! What a catch 22!  Similarly: IF I were to make an IV that I KNEW or Believed would harm the patient and it did I would be liable (just as the tech in the REAL scenario) and if I refuse to make it I am doomed to lose my job. However should that patient die or otherwise become harmed if someone else made that IV while I was terminated for not making it;  I could try to save my name, my job and SUE the very people who would not listent to me, while they were also being sued by the patient or the patient's family, because they did make the IV . Wow! That sounds like a catch 33! {is ther such a thing?}      As I said I do not expect any tech or pharmacist to agree with me.  I do so honestly appreciate your input and that of others. I have only the Code of Ethics to backup my decision AS LONG AS I have proof in a resource book to base my decision and knowlege on. Should I misinterpret that information I should be sued as one could say that it is out of the scope of practice for a tech. YET NO ONE is saying that NOW about the TECH who questioned something out of the scope of her practice!!!     I personally believe she did all that she could do legally! Ethically I would have stepped aside and told the pharmacist to make it and shove it out the door! If you get my drift! On the other hand this tech had NOTHING to base her gut feeling on, solely intuition, no education and sounds like little experience. So she could not argue the point! She should be honored, not fired for what she did do by informing the pharmacist UNLESS she is the one who made the original error itself.  If an error is in the prescription the doctor should have prevented the error and the pharmacist should have caught it if the tech did not. IF the error is in the preparation the tech could have prevented it and the pharmacist should have caught it. At the moment I cannot recall in this case where the original error occured. For some reason I want to say the the miscalculated it and informed the RPh that something was wrong. The pharmacist did not catch teh tech error.       Jule Barta, you raised an interesting discussion, but I believe now you owe us your opinion!  Welcoming other/all opinions!  Great discussion!  Jeanetta Mastron CPhT BS Pharm Tech Educator      This is a good question. As a technician what would you have done in this case? I brought this up with my class and some of the comments I heard were Call the patient. Grab it and destroy it before it got to the patient. Tell someone higher up. I have not included my response to these answers as I would like to know what some of you think the Tech should have done. Julette Barta CPhT, BSIT, MA Ed. Pharmacy Instructor CRY-ROP PO Box 8640 1214 Indiana Ct. Redlands, CA 92374 Cell 951-741-4011 Fax 909-793-6901 Internal Virus Database is out-of-date. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.31/1130 - Release Date: 11/14/2007 9:27 AM Quote Link to comment Share on other sites More sharing options...
Guest guest Posted December 29, 2008 Report Share Posted December 29, 2008 Dear , A YES is in reference to your pharmacist who failed on purpose NOT to follow law pertaining to ACCUTANE. wrote: " " She read it and then told me (I swear) " Well that's a gray area. " She dispensed that prescrition anyway. " " I had a behind the scenes email discussion with Fred Shakelford who stated the same thing. Not sure if I posted his response to my question as to what does he think. I thought I had. But YES turn her ASS in! Easier said than done since you have to work with her....but patient safety comes first. There are ways this can be done anonymously. Right? Jeanetta > > This is a good question. > > As a technician what would you have done in this case? > > I brought this up with my class and some of the comments I heard were > > Call the patient. > > Grab it and destroy it before it got to the patient. > > Tell someone higher up. > > I have not included my response to these answers as I would like to know > > what some of you think the Tech should have done. > > Julette Barta CPhT, BSIT, MA Ed. > > Pharmacy Instructor > > CRY-ROP > > PO Box 8640 > > 1214 Indiana Ct. > > Redlands, CA 92374 > > Cell 951-741-4011 Fax 909-793-6901 > > Internal Virus Database is out-of-date. > > Checked by AVG Free Edition. > > Version: 7.5.503 / Virus Database: 269.15.31/1130 - Release Date: > 11/14/2007 > > 9:27 AM > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted December 29, 2008 Report Share Posted December 29, 2008 Dear ALL, I stand by this comment that I have made: " First of all, a gut feeling is something a tech should NEVER ignore. " wrote: " I can't honestly say I know any pharmacist who would seriously respond to a new tech's gut feeling. " My response is this: YES every pharmacist should double check whatever a tech is questioning! If a tech is questioning something it could be based upon fact, knowlege or experience, and then there is just plain 'gut feeling'. This tech had a gut feeling, she said I think there is something wrong but I don't know what it is. I call that a gut feeling. I did not imply that a pharmacist should take the advice of a tech and do what a tech suggested based upon gut feeling (other than double checkthe order and what is being done/produced by the tech). What I said/implied was that a pharmacist should double check the work of the tech or check out the concern of the tech no matter what. Just wanted to clarify what is meant here as 'gut feeling' and asking a pharmacist to ACT. A Tech shoul dnever have to feel alone, like there is no one who she/he can turn to. A tech should NEVER keep his or her CONCERNS to him or herself. He or she should ACT on them by informing the pharmacist. Techs do not make judgemental decisions by law. The perform routine tasks that are based upon previously made decisions by pharnacists that together make protocol. ANY THING that deviated from protocol or requires a decision is the responsibility and duty of a pharmacist, NOT a technician. Now to be sure about this I am not saying that techs should react to gut feelings all day long nor continually. Techs should have much more education, training, knowlege, experience to have to rely on 'gut' feelings all the time. But if a tech is feeling like there is just something wrong and they do not know what it is, then it is not knowlege based it is based upon feeling and that is gut to me, and nust be reported to the pharmacist, who is expected to review everything and address the techs concern. YES my answer to A Turn her ASS in is an answer to your posted ACCUTANE scenario. Fred Shackleford also agreed to this. Not sure if I posted his thoughts as he asked me to. ALL discussion is 'speculation' based upon our own experiences. ALL opinions, and only those respectful of each others, are to be posted. This forum is not the only forum that has entertained such 'hot' topics asking for opinions and 'what would you do in this scenario " and it won't be the last. All we can do, individually, is point out the rational, rationale and the irrational expectations of ourselves in a given scenario. If one disagrees with us they should point out the fallacies in law or in practice respectfully, So yes we ARE all entertaining speculation at this time because NONE of us 'were there' when the deed occurred . CHAIN of COMMAND is VERY important in hospital setting. I find it unlikely that a technician would call a doctor to discuss the doctor's order in a hsopital. Back in the day we called for clarification of a doctor's handwriting,but enen then we contacted the nurse and rarely the doctor directly. With more an more electronic hospital scripts, there are less clarifications due to poor handwriting. But today we call the nurse who then clarifies with the doctor or has the doctor clarifiy with the pharmacist. WE as techs do not actually 'discuss' the therapeutics of the order; whether it is right or wrong with a doctor; it is the pharmacist who would do that and also to discuss any clarification and/or change with a doctor. We may assist the pharamcist by getting the doctor or nurse on the phone. This does not mean that there are not some techs who are 'allowed' by pharmacists to do so, but in most hospitals only the pharmacist clarifies order therapeutic correctness or appropriateness . I addition in every state ONLY a pharmacist can change an order and by law only a pharmacist can discuss patient therapy with a doctor or nurse or other healthcare practioner. YES usually there are other pharmacists on duty. Again Chain of Command is important. Sometimes specific pharmacists are assigned to work with the techs. In this case a tech would be required to work with the assigned pharmacist and only ask another pharmacist in an extreme emergency, like a stat order, or if the tech did not agree with the assigned pharmacists decision - looking for a second opinion. This latter action of course should be the exception to the rule. If techs are frequently challenging the decisions of the same specific assigned pharmacist, and if they are usually correct then perhaps the pharmacy needs to replace that specific pharmacist. Likewise if a specific tech is questioning the pharmacists and is usually wrong, then perhaps the pharmacy should replace that tech. Why? Efficiency and Safety, Less interruptions = less medication errors., Proven /Simple and Effective measures. I hope that I have answered and addressed your concerns and questions. From what I can tell you actually do not disagree with me or others. We who have been posting have all said the same things: 1. Double check order 2. Double check our work/calculations/supplies/labels etc 3. Look up the information UAD, MDD etc in reliable resources 4. Point out our concerns to the pharmacist 5. IF we still question this, get a second opinion from another pharmacist. I actually do not see where we disagree regarding the scenario that Jule posted. Regarding the scenario that you posted from you work, that is another matter. Looking forward to your response to " turn her ass in " . Take care, Jeanetta Mastron CPhT BS Pharm Tech Educator Founder/Owner of this site This is a good question. As a technician what would you have done in this case? I brought this up with my class and some of the comments I heard were Call the patient. Grab it and destroy it before it got to the patient. Tell someone higher up. I have not included my response to these answers as I would like to know what some of you think the Tech should have done. Julette Barta CPhT, BSIT, MA Ed. Pharmacy Instructor CRY-ROP PO Box 8640 1214 Indiana Ct. Redlands, CA 92374 Cell 951-741-4011 Fax 909-793-6901 Internal Virus Database is out-of-date. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.31/1130 - Release Date: 11/14/2007 9:27 AM Quote Link to comment Share on other sites More sharing options...
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