I have to get to the route of this but getting no where

[Guest guest]

Prior to November, I used to call option care to order my xolair. Two

dose supplies were delivered.

When I ordered for December, I was told only one month supply and

they questioned why I was calling not my allergist's office. I told

them ever since I moved to Fl, this is what I was told to do. They

said no. They would place the order this time and that was the

last. They also said to take it up with BCBS

I called BCBS, they knew nothing of it. The dr's office said I was to

still call. When I was at the office, I called from there. Option

care now said I can call. (I am now confused but whatever).

January's order was placed, also February as well. Now I am more

confused. February comes around, option care calls and says I need to

order. But I recall the dr's order said they had xolair for February.

I call the dr's office asking how much supply I have. They call back

and say they had 6. Now, I am utterly confused.

Do they have me mixed up with someone else? Am I being over charged,

bank account does not reflect that. At the dr's office, they pulled

out all the vials, they all have my last name on it.

No one seems to know the answer and I am really confused. This is too

weird.

I am broke as it is, I don't want to be hit with a big bill coming

down the line. I keep calling but no one seems to know.

If you can understand this, great, I am completely confused.

Hope all is well