question on various specialty pharmacies

[Guest guest]

Ok, let me prewarn you that i'm aggravated since I'm late getting my

shots yet again because Accredo Nova Factor hasn't shipped it and

everything is blooming around here. I forgot what it was like to me a

normal allergic/asthmatic person, and btw it really sucks right now.

Ok, when I started on Xolair (3 years ago next month) it came from Nova

Factor. Didn't really make a difference to me where it came from just

that it got there and helped. I assume that it's the one my doc uses

for other patients or something, who knows. Lately, well in the past

year, I've had major problems getting shipments on time. Before it was

sometimes 4-1/2 or 5 weeks between shipments which wasn't that big of a

deal, i'd just space my shots out to 2-1/2 weeks between them and hope

nothing set me off towards the end of the 2wk period. In the last year

I've had 4 shipments arrive in 4 to 4-1/2weeks, 4 shipments at 5 or

6wks, and 2 shipments that were 8 to 8-1/2 weeks. An occasional late

shipment is understandable but it's getting ridiculous. I called this

morning to verify that the doc's office had my xolair before going and

they did not, so I called Nova Factor to see if they had just shipped

it or something or if it was scheduled to ship today/tomorrow. The

lady seemed offended that I even called and said no, they haven't and

it wasn't scheduled to ship until they called my doc's to get it

approved (umm hello? this is supposed to be an auto-ship every 4wks,

the only verification call is the day prior to shipping to make sure

the office is open and able to receive it.)

Ok, after my rambling, my question:

Is it difficult to switch specialty pharmacies? Do they all have this

problem? Does the insurance company really care who it gets billed

by? I'm trying to decide if it's more trouble to switch than it is to

deal with the constant late shipments. Any thoughts/suggestions would

be greatly appreciated.

*sneezing & wheezing in bama this week*