Guest guest Posted June 14, 2008 Report Share Posted June 14, 2008 Hi, So in Canada, Xolair influsions are organized by Xhale, a third party used by Novartis to administer the injections at infusions centers. The infusion centers are in local health clinics where they rent space. The people at Xhale are generally a friendly, competent lot. They do have some trouble with communication. Last week I showed up to my appointment to find the nurse was not there as she had called sick that day. Xhale had called my mom's house to cancel my appointment. I do not even live with my mom so I never got the message. So I missed my injection and showed up for nothing. This week, on Monday, I called them to reschedule. The chick was like " well since you have an appointment already for the week of June 16, why don't we just skip this injection so I don't have to move all your appointements? " I was about to say yes, then I realized, wait a minute, this chick is no doctor, who is she to suggest I skip a treatment???? I already was sob so I said " Um, no I kinda need my injection this week.... " She was nice about it but clearly annoyed that I made her do more work. Well too bad! Home injection is not going to happen any time soon in Canada so I might as well get used to this..... __________________________________________________________________ Be smarter than spam. See how smart SpamGuard is at giving junk email the boot with the All-new . Click on Options in Mail and switch to New Mail today or register for free at http://mail..ca Quote Link to comment Share on other sites More sharing options...
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