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Re: Warranty on Freedom

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Hi Suzanne,

I am from the UK, so happily our Health Service covers these problems. On

various forums, I have heard the high cost of spares and replacements you have

to pay in the USA - I seem to remember that a new BTE controller is around

$1000, so what a defunct processor would cost, the Lord alone knows!

Looking at it coldly,that makes the premium sound not so unreal,unless you

really cannot afford it. Maybe you should go look at the prices of spares etc on

the website, and judge from that what it is you should do.

>

> I'm going on my 3rd year of wonderful CI hearing and am about to the end of

> my warranty period for my Freedom processor & my back up. I received the

> extended warranty information from Cochlear the other day and the cost of

> extending their warranty. Wow, they want more than it costs for an extended

> warranty on a thirty thousand dollar car! I just am wondering how many of

> you have had a Freedom processor go down after the warranty period and have

> used the extended warranty protection. I am looking at over a thousand

> dollars for two and that is allot of money around this house. I have to make

> my decision before 2/13/11 L

>

>

>

> Thanks

>

> Suzanne

>

> Nebraska

>

>

>

>

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> I am from the UK, so happily our Health Service covers these problems. On

> various forums, I have heard the high cost of spares and replacements you

> have to pay in the USA - I seem to remember that a new BTE controller is

> around $1000, so what a defunct processor would cost, the Lord alone

> knows!

Well, , we don't have Lords and Ladies here in the US. ;<)

Virg

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Our daughter's CIs are covered on our home owners policy.

On Jan 2, 2011, at 4:17 PM, bionear2 wrote:

> Hi Suzanne,

> I am from the UK, so happily our Health Service covers these

> problems. On various forums, I have heard the high cost of spares

> and replacements you have to pay in the USA - I seem to remember

> that a new BTE controller is around $1000, so what a defunct

> processor would cost, the Lord alone knows!

> Looking at it coldly,that makes the premium sound not so

> unreal,unless you really cannot afford it. Maybe you should go look

> at the prices of spares etc on the website, and judge from that what

> it is you should do.

>

>

>

> >

> > I'm going on my 3rd year of wonderful CI hearing and am about to

> the end of

> > my warranty period for my Freedom processor & my back up. I

> received the

> > extended warranty information from Cochlear the other day and the

> cost of

> > extending their warranty. Wow, they want more than it costs for an

> extended

> > warranty on a thirty thousand dollar car! I just am wondering how

> many of

> > you have had a Freedom processor go down after the warranty period

> and have

> > used the extended warranty protection. I am looking at over a

> thousand

> > dollars for two and that is allot of money around this house. I

> have to make

> > my decision before 2/13/11 L

> >

> >

> >

> > Thanks

> >

> > Suzanne

> >

> > Nebraska

> >

> >

> >

> >

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I use the extended warranty on my Freedom. I only have one and this is one

of the reasons why. I pay $82/mo to keep the warranty going. Just this

past year, I've had to have the controller and two coils replaced and it was

as simple as calling Cochlear Americas and asking for a replacement. They

load it up with the map from my audi and FedEx it to me and I mail back the

old one. These buggers cost $6000, so if I didn't have the warranty and it

died, I could not afford to get a new one.

Rae

From: [mailto: ] On Behalf Of

Suzanne

Sent: Sunday, January 02, 2011 12:32 PM

Subject: Warranty on Freedom

I'm going on my 3rd year of wonderful CI hearing and am about to the end of

my warranty period for my Freedom processor & my back up. I received the

extended warranty information from Cochlear the other day and the cost of

extending their warranty. Wow, they want more than it costs for an extended

warranty on a thirty thousand dollar car! I just am wondering how many of

you have had a Freedom processor go down after the warranty period and have

used the extended warranty protection. I am looking at over a thousand

dollars for two and that is allot of money around this house. I have to make

my decision before 2/13/11 L

Thanks

Suzanne

Nebraska

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Usually the homeowners policy only covers loss by fire, theft or mysterious

disappearance.

They do not cover malfunctions.

Happy Hearing!

Carol

Boca Raton, FL

Cochlear America Nucleus 24C - left ear - Sprint 12/11/01 then 3G then upgraded

to Freedom on 2/19/08

Cochlear America Freedom right ear -implanted 3/01/06 - activated 4/06/06

From:

Sent: Sunday, January 02, 2011 9:06 PM

Subject: Re: Re: Warranty on Freedom

I have been wondering if CIs should be covered by home owner's policy in

case Medicare does not cover some aspect. Anyone know?

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Thanks for the topic, Suzanne.

 

My three year CI-versary is coming up this summer and I was wondering about the

extended warranty costs. I have 2 Freedoms, my backups and I have the N5s, only

about 3-4 months old. So I was wondering if I should still have the Freedoms on

an extended warranty. That's another question-do I still cover the Freedoms when

I have the N5s. Probably best to have both covered when the N5s go under

warranty in another 3 years, too? Decisions, decisions.. :)

 

So, having the CIs under the home insurance only covers in case of fire or

theft. Not for parts.

 

Shari in WI

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