Re: Cochlear N5 Processor and Telecoils

[Guest guest]

Thanks, for passing this along Steve. I am one who has great trouble with my N5

upgrade. I've had it for about three months and have researched the reason for

the fact that when my t-coil is on and I turn my head, the sound disappears.

From my research I've found that the t-coil has been placed horizontally in the

N5 rather than vertical. For 5.5 years I have had a wonderful time listening

with my Freedom.

I have written about this extensively on other lists but have not received a

satisfactory answer as to how this can be fixed. Please tell me your experience

if you are unilaterally implanted and upgraded from the Freedom to the N5.

Judy

Jax, FL

>

> Hi All - I'm new on this list and have joined because of reports I've read

elsewhere about a telecoil problem with the Cochlear N5 processor. The reports

indicate that the processor does a less than adequate job of picking up the

signal from hearing loops. When questioned about this Cochlear officials have

reportedly told the questioners that the telecoil was positioned in a horizontal

orientation to provide the best reception for the electromagnetic signal from a

telephone ear piece. They also re said to claim the change in positioning was

made as a result of feedback from CI users. The problem this has created is that

a horizontally positioned telecoil provides very poor (if any) reception of the

signal from a hearing loos. Vertical positioning works best and a 45 degree

angle is the compromise many hearing aid and CI manufacturers choose. This

provides less than optimum reception but does work. There are thousands of

churches around the U. S. that have installed hearing loops to make their

services easily accessible to the HoH as have a growing number of performing

arts venues, meeting halls and other public meeting places. There are living

rooms throughout the country with room or chair loops to relay the sound from

the TV to telecoils while leaving the volume on the speakers low enough to be

comfortable for others. It appears that Cochlear have have made a conscious

decision to take that away from their users the ability to access hearing loops

in order to make phone access clearer and that doesn't seem like a good trade

off to me. I'm wondering if people on this list who have or are considering an

N5 have been counseled on this problem so that they can make an informed

decision when selecting an implant/processor. Has this problem been discussed

and, if so, was this telecoil positioning decision acceptable to those on the

list? O. Frazier, NM Chapter Coordinator

> Hearing Loss Association of America

> Chair - Loop New Mexico Committee

> Editor - Wired for Sound

> Hearing Loss Support Specialist

> www.HLAAbq.com/LoopNM.html

>

>

[Guest guest]

Just a quick note to Steve. Welcome to the group. I'm glad you posted this

because it's very important. I noticed that Judy responded that she has

experienced the problem with her N5. I would like to hear from others on the

group who have had the same experience. I do think that if there are enough

problems .. the processor perhaps be changed to accommodate loop systems

better. Have you noticed perhaps that the processor is good enough to eliminate

the need for a loop. Should we post this as a poll? Let's hear from you.

For the group - I know Steve personally. He was my VP when I was president of

HLAA here in Albuquerque. He is a person who knows that if you are not the

squeaky wheel - you will not have any gains.

Alice

>

> >

> > Hi All - I'm new on this list and have joined because of reports I've read

elsewhere about a telecoil problem with the Cochlear N5 processor. The reports

indicate that the processor does a less than adequate job of picking up the

signal from hearing loops. When questioned about this Cochlear officials have

reportedly told the questioners that the telecoil was positioned in a horizontal

orientation to provide the best reception for the electromagnetic signal from a

telephone ear piece. They also re said to claim the change in positioning was

made as a result of feedback from CI users. The problem this has created is that

a horizontally positioned telecoil provides very poor (if any) reception of the

signal from a hearing loos. Vertical positioning works best and a 45 degree

angle is the compromise many hearing aid and CI manufacturers choose. This

provides less than optimum reception but does work. There are thousands of

churches around the U. S. that have installed hearing loops to make their

services easily accessible to the HoH as have a growing number of performing

arts venues, meeting halls and other public meeting places. There are living

rooms throughout the country with room or chair loops to relay the sound from

the TV to telecoils while leaving the volume on the speakers low enough to be

comfortable for others. It appears that Cochlear have have made a conscious

decision to take that away from their users the ability to access hearing loops

in order to make phone access clearer and that doesn't seem like a good trade

off to me. I'm wondering if people on this list who have or are considering an

N5 have been counseled on this problem so that they can make an informed

decision when selecting an implant/processor. Has this problem been discussed

and, if so, was this telecoil positioning decision acceptable to those on the

list? O. Frazier, NM Chapter Coordinator

> > Hearing Loss Association of America

> > Chair - Loop New Mexico Committee

> > Editor - Wired for Sound

> > Hearing Loss Support Specialist

> > www.HLAAbq.com/LoopNM.html

> >

> >

[Guest guest]

I got the N5 in May. Before that I had been using the 3G. Rarely do I use a

loop system but when I do, I'm always amazed with how easy it makes listening.

I don't have to concentrate with the loop; I can just relax and let the words

flow. The N5 worked well with the loop I used at an HLAA meeting I attended so

I really don't understand the complaints. Perhaps if I had more experience with

loops, I would understand the problems others are experiencing.

Cochlear N5 Processor and Telecoils

Hi All - I'm new on this list and have joined because of reports I've read

elsewhere about a telecoil problem with the Cochlear N5 processor. The reports

indicate that the processor does a less than adequate job of picking up the

signal from hearing loops. When questioned about this Cochlear officials have

reportedly told the questioners that the telecoil was positioned in a horizontal

orientation to provide the best reception for the electromagnetic signal from a

telephone ear piece. They also re said to claim the change in positioning was

made as a result of feedback from CI users. The problem this has created is that

a horizontally positioned telecoil provides very poor (if any) reception of the

signal from a hearing loos. Vertical positioning works best and a 45 degree

angle is the compromise many hearing aid and CI manufacturers choose. This

provides less than optimum reception but does work. There are thousands of

churches around the U. S. that have installe d hearing loops to make their

services easily accessible to the HoH as have a growing number of performing

arts venues, meeting halls and other public meeting places. There are living

rooms throughout the country with room or chair loops to relay the sound from

the TV to telecoils while leaving the volume on the speakers low enough to be

comfortable for others. It appears that Cochlear have have made a conscious

decision to take that away from their users the ability to access hearing loops

in order to make phone access clearer and that doesn't seem like a good trade

off to me. I'm wondering if people on this list who have or are considering an

N5 have been counseled on this problem so that they can make an informed

decision when selecting an implant/processor. Has this problem been discussed

and, if so, was this telecoil positioning decision acceptable to those on the

list? O. Frazier, NM Chapter Coordinator

Hearing Loss Association of America

Chair - Loop New Mexico Committee

Editor - Wired for Sound

Hearing Loss Support Specialist

www.HLAAbq.com/LoopNM.html

[Guest guest]

Alice,

Although I do not use the t-coil much with my Freedom processors, when I was at

the Cochlear Celebration, in the large auditorium, I did use it. I could sit

anywhere in this large room and was able to understand everything just like I

can if I am face to face with someone up close.

I certainly would encourage Cochlear to fix this situation so everyone could

take advantage of the use of the t-coil in a looped situation. I also agree

that we do not want any attachments to our devices. We have gotten so used to

hearing normally that we don’t want to give anything up, nor do we like the

need for additional devices.

That’s my opinion. Others may feel otherwise.

Happy Hearing!

Carol

Boca Raton, FL

Cochlear America Nucleus 24C - left ear - Sprint 12/11/01 then 3G then upgraded

to Freedom on 2/19/08

Cochlear America Freedom right ear -implanted 3/01/06 - activated 4/06/06

From: ALICE A

Sent: Tuesday, August 09, 2011 12:27 PM

Subject: Re: Cochlear N5 Processor and Telecoils

Just a quick note to Steve. Welcome to the group. I'm glad you posted this

because it's very important. I noticed that Judy responded that she has

experienced the problem with her N5. I would like to hear from others on the

group who have had the same experience. I do think that if there are enough

problems .. the processor perhaps be changed to accommodate loop systems better.

Have you noticed perhaps that the processor is good enough to eliminate the need

for a loop. Should we post this as a poll? Let's hear from you.

For the group - I know Steve personally. He was my VP when I was president of

HLAA here in Albuquerque. He is a person who knows that if you are not the

squeaky wheel - you will not have any gains.

Alice

>

> >

> > Hi All - I'm new on this list and have joined because of reports I've read

elsewhere about a telecoil problem with the Cochlear N5 processor. The reports

indicate that the processor does a less than adequate job of picking up the

signal from hearing loops. When questioned about this Cochlear officials have

reportedly told the questioners that the telecoil was positioned in a horizontal

orientation to provide the best reception for the electromagnetic signal from a

telephone ear piece. They also re said to claim the change in positioning was

made as a result of feedback from CI users. The problem this has created is that

a horizontally positioned telecoil provides very poor (if any) reception of the

signal from a hearing loos. Vertical positioning works best and a 45 degree

angle is the compromise many hearing aid and CI manufacturers choose. This

provides less than optimum reception but does work. There are thousands of

churches around the U. S. that have installed hearing loops to make their

services easily accessible to the HoH as have a growing number of performing

arts venues, meeting halls and other public meeting places. There are living

rooms throughout the country with room or chair loops to relay the sound from

the TV to telecoils while leaving the volume on the speakers low enough to be

comfortable for others. It appears that Cochlear have have made a conscious

decision to take that away from their users the ability to access hearing loops

in order to make phone access clearer and that doesn't seem like a good trade

off to me. I'm wondering if people on this list who have or are considering an

N5 have been counseled on this problem so that they can make an informed

decision when selecting an implant/processor. Has this problem been discussed

and, if so, was this telecoil positioning decision acceptable to those on the

list? O. Frazier, NM Chapter Coordinator

> > Hearing Loss Association of America

> > Chair - Loop New Mexico Committee

> > Editor - Wired for Sound

> > Hearing Loss Support Specialist

> > www.HLAAbq.com/LoopNM.html

> >

> >

[Guest guest]

I agree Carol, that the Freedom is wonderful to use with induction loops. I've

not had a problem until I was upgraded.

Judy

> > >

> > > Hi All - I'm new on this list and have joined because of reports I've read

elsewhere about a telecoil problem with the Cochlear N5 processor. The reports

indicate that the processor does a less than adequate job of picking up the

signal from hearing loops. When questioned about this Cochlear officials have

reportedly told the questioners that the telecoil was positioned in a horizontal

orientation to provide the best reception for the electromagnetic signal from a

telephone ear piece. They also re said to claim the change in positioning was

made as a result of feedback from CI users. The problem this has created is that

a horizontally positioned telecoil provides very poor (if any) reception of the

signal from a hearing loos. Vertical positioning works best and a 45 degree

angle is the compromise many hearing aid and CI manufacturers choose. This

provides less than optimum reception but does work. There are thousands of

churches around the U. S. that have installed hearing loops to make their

services easily accessible to the HoH as have a growing number of performing

arts venues, meeting halls and other public meeting places. There are living

rooms throughout the country with room or chair loops to relay the sound from

the TV to telecoils while leaving the volume on the speakers low enough to be

comfortable for others. It appears that Cochlear have have made a conscious

decision to take that away from their users the ability to access hearing loops

in order to make phone access clearer and that doesn't seem like a good trade

off to me. I'm wondering if people on this list who have or are considering an

N5 have been counseled on this problem so that they can make an informed

decision when selecting an implant/processor. Has this problem been discussed

and, if so, was this telecoil positioning decision acceptable to those on the

list? O. Frazier, NM Chapter Coordinator

> > > Hearing Loss Association of America

> > > Chair - Loop New Mexico Committee

> > > Editor - Wired for Sound

> > > Hearing Loss Support Specialist

> > > www.HLAAbq.com/LoopNM.html

> > >

> > >

[Guest guest]

You are right, Alice, Steve is quick to jump in. I first brought it up at the

convention, and in hindsight, I was brushed off. In early July I posted on

several lists although tentatively and diffidently in the beginning. I heard

from many others who wrote to me privately. After still NOT being given any

answers and given the runaround, I took the bull by the horns and posted in

detail on another list. From there Steve picked up and ball and ran with it to

other lists as well as emailing my original letter to HLAA. I am very grateful

for that support. Along the way Bob MacPherson also did some digging, at which

he SO good. He was supportive as well.

All that said, I knew I hit a sore spot when employees and pro-N5 advocates came

after me. I don't mind hearing people saying how well the N5 works for them,

but I was writing about MY problem and how the N5 is not working for ME.

Finally, I've been a Cochlear Awareness Advocate since late 2006 and have been a

devoted proponent of the Freedom and the company. I feel very disappointed.

Judy

PS I can vouch for Steve also as we are co-moderators of the HLAA Newsletter

Editor's list and run that workshop at the Convention. Way back in Reno, 2008,

we met with Battat regarding induction loops. That was Steve's idea and

it was the beginning of the beginning.

> > >

> > > Hi All - I'm new on this list and have joined because of reports I've read

elsewhere about a telecoil problem with the Cochlear N5 processor. The reports

indicate that the processor does a less than adequate job of picking up the

signal from hearing loops. When questioned about this Cochlear officials have

reportedly told the questioners that the telecoil was positioned in a horizontal

orientation to provide the best reception for the electromagnetic signal from a

telephone ear piece. They also re said to claim the change in positioning was

made as a result of feedback from CI users. The problem this has created is that

a horizontally positioned telecoil provides very poor (if any) reception of the

signal from a hearing loos. Vertical positioning works best and a 45 degree

angle is the compromise many hearing aid and CI manufacturers choose. This

provides less than optimum reception but does work. There are thousands of

churches around the U. S. that have installed hearing loops to make their

services easily accessible to the HoH as have a growing number of performing

arts venues, meeting halls and other public meeting places. There are living

rooms throughout the country with room or chair loops to relay the sound from

the TV to telecoils while leaving the volume on the speakers low enough to be

comfortable for others. It appears that Cochlear have have made a conscious

decision to take that away from their users the ability to access hearing loops

in order to make phone access clearer and that doesn't seem like a good trade

off to me. I'm wondering if people on this list who have or are considering an

N5 have been counseled on this problem so that they can make an informed

decision when selecting an implant/processor. Has this problem been discussed

and, if so, was this telecoil positioning decision acceptable to those on the

list? O. Frazier, NM Chapter Coordinator

> > > Hearing Loss Association of America

> > > Chair - Loop New Mexico Committee

> > > Editor - Wired for Sound

> > > Hearing Loss Support Specialist

> > > www.HLAAbq.com/LoopNM.html

> > >

> > >

[Guest guest]

This is a problem that is not magically going to disappear - unless Cochlear

finds a way to rewrite the laws of physics as they relate to

electromagnetism. The bottom line is that a horizontally-oriented telecoil

will always be problematic in vertically-oriented loop fields, whether it be

a room or chair loop.

There are only 2 practical " fixes " for the problem:

1: Retrofit the telecoil to a vertical orientation - IF space permits - at

no charge, upon user request.

2: An accessory, vertically-oriented telecoil, to plug into the CP810

accessory socket.

Bob

[Guest guest]

Judy,

I've been a Cochlear Advocate since 2001 but I strongly believe in advocating

for yourself and a true advocate speaks up with the good and the bad so please

don't feel bad about sharing this problem.

Alice

> > > >

> > > > Hi All - I'm new on this list and have joined because of reports I've

read elsewhere about a telecoil problem with the Cochlear N5 processor. The

reports indicate that the processor does a less than adequate job of picking up

the signal from hearing loops. When questioned about this Cochlear officials

have reportedly told the questioners that the telecoil was positioned in a

horizontal orientation to provide the best reception for the electromagnetic

signal from a telephone ear piece. They also re said to claim the change in

positioning was made as a result of feedback from CI users. The problem this has

created is that a horizontally positioned telecoil provides very poor (if any)

reception of the signal from a hearing loos. Vertical positioning works best

and a 45 degree angle is the compromise many hearing aid and CI manufacturers

choose. This provides less than optimum reception but does work. There are

thousands of churches around the U. S. that have installed hearing loops to make

their services easily accessible to the HoH as have a growing number of

performing arts venues, meeting halls and other public meeting places. There

are living rooms throughout the country with room or chair loops to relay the

sound from the TV to telecoils while leaving the volume on the speakers low

enough to be comfortable for others. It appears that Cochlear have have made a

conscious decision to take that away from their users the ability to access

hearing loops in order to make phone access clearer and that doesn't seem like a

good trade off to me. I'm wondering if people on this list who have or are

considering an N5 have been counseled on this problem so that they can make an

informed decision when selecting an implant/processor. Has this problem been

discussed and, if so, was this telecoil positioning decision acceptable to those

on the list? O. Frazier, NM Chapter Coordinator

> > > > Hearing Loss Association of America

> > > > Chair - Loop New Mexico Committee

> > > > Editor - Wired for Sound

> > > > Hearing Loss Support Specialist

> > > > www.HLAAbq.com/LoopNM.html

> > > >

> > > >

[Guest guest]

Alice,

I think a poll might give us some interesting feedback on this.

If you create one, I suggest some way to dfferentiate between N5 users

and non N5 users to give valid data.

Quote of the nanosecond...

I smile because I am your friend!

I laugh because there is nothing you can do about it.

& Dreamer Doll ke7nwn

E-mail-

Gone.to.Dawgs@...

Home Page-

http://webpages.charter.net/dog_guide/

Re: Cochlear N5 Processor and Telecoils

Just a quick note to Steve. Welcome to the group. I'm glad you posted this

because it's very important. I noticed that Judy responded that she has

experienced the problem with her N5. I would like to hear from others on

the group who have had the same experience. I do think that if there are

enough problems .. the processor perhaps be changed to accommodate loop

systems better. Have you noticed perhaps that the processor is good enough

to eliminate the need for a loop. Should we post this as a poll? Let's hear

from you.

For the group - I know Steve personally. He was my VP when I was president

of HLAA here in Albuquerque. He is a person who knows that if you are not

the squeaky wheel - you will not have any gains.

Alice

>

> >

> > Hi All - I'm new on this list and have joined because of reports I've

> > read elsewhere about a telecoil problem with the Cochlear N5 processor.

> > The reports indicate that the processor does a less than adequate job of

> > picking up the signal from hearing loops. When questioned about this

> > Cochlear officials have reportedly told the questioners that the

> > telecoil was positioned in a horizontal orientation to provide the best

> > reception for the electromagnetic signal from a telephone ear piece.

> > They also re said to claim the change in positioning was made as a

> > result of feedback from CI users. The problem this has created is that a

> > horizontally positioned telecoil provides very poor (if any) reception

> > of the signal from a hearing loos. Vertical positioning works best and

> > a 45 degree angle is the compromise many hearing aid and CI

> > manufacturers choose. This provides less than optimum reception but does

> > work. There are thousands of churches around the U. S. that have

> > installed hearing loops to make their services easily accessible to the

> > HoH as have a growing number of performing arts venues, meeting halls

> > and other public meeting places. There are living rooms throughout the

> > country with room or chair loops to relay the sound from the TV to

> > telecoils while leaving the volume on the speakers low enough to be

> > comfortable for others. It appears that Cochlear have have made a

> > conscious decision to take that away from their users the ability to

> > access hearing loops in order to make phone access clearer and that

> > doesn't seem like a good trade off to me. I'm wondering if people on

> > this list who have or are considering an N5 have been counseled on this

> > problem so that they can make an informed decision when selecting an

> > implant/processor. Has this problem been discussed and, if so, was this

> > telecoil positioning decision acceptable to those on the list?

> > O. Frazier, NM Chapter Coordinator

> > Hearing Loss Association of America

> > Chair - Loop New Mexico Committee

> > Editor - Wired for Sound

> > Hearing Loss Support Specialist

> > www.HLAAbq.com/LoopNM.html

> >

> >

[Guest guest]

As some of you know I am indeed a N5 user activated 26th may 2011 and the only

issue iv had is battery life

Sent from my BlackBerry® smartphone on O2

Re: Re: Cochlear N5 Processor and Telecoils

Alice,

I think a poll might give us some interesting feedback on this.

If you create one, I suggest some way to dfferentiate between N5 users

and non N5 users to give valid data.

Quote of the nanosecond...

I smile because I am your friend!

I laugh because there is nothing you can do about it.

& Dreamer Doll ke7nwn

E-mail-

Gone.to.Dawgs@...

Home Page-

http://webpages.charter.net/dog_guide/

Re: Cochlear N5 Processor and Telecoils

Just a quick note to Steve. Welcome to the group. I'm glad you posted this

because it's very important. I noticed that Judy responded that she has

experienced the problem with her N5. I would like to hear from others on

the group who have had the same experience. I do think that if there are

enough problems .. the processor perhaps be changed to accommodate loop

systems better. Have you noticed perhaps that the processor is good enough

to eliminate the need for a loop. Should we post this as a poll? Let's hear

from you.

For the group - I know Steve personally. He was my VP when I was president

of HLAA here in Albuquerque. He is a person who knows that if you are not

the squeaky wheel - you will not have any gains.

Alice

>

> >

> > Hi All - I'm new on this list and have joined because of reports I've

> > read elsewhere about a telecoil problem with the Cochlear N5 processor.

> > The reports indicate that the processor does a less than adequate job of

> > picking up the signal from hearing loops. When questioned about this

> > Cochlear officials have reportedly told the questioners that the

> > telecoil was positioned in a horizontal orientation to provide the best

> > reception for the electromagnetic signal from a telephone ear piece.

> > They also re said to claim the change in positioning was made as a

> > result of feedback from CI users. The problem this has created is that a

> > horizontally positioned telecoil provides very poor (if any) reception

> > of the signal from a hearing loos. Vertical positioning works best and

> > a 45 degree angle is the compromise many hearing aid and CI

> > manufacturers choose. This provides less than optimum reception but does

> > work. There are thousands of churches around the U. S. that have

> > installed hearing loops to make their services easily accessible to the

> > HoH as have a growing number of performing arts venues, meeting halls

> > and other public meeting places. There are living rooms throughout the

> > country with room or chair loops to relay the sound from the TV to

> > telecoils while leaving the volume on the speakers low enough to be

> > comfortable for others. It appears that Cochlear have have made a

> > conscious decision to take that away from their users the ability to

> > access hearing loops in order to make phone access clearer and that

> > doesn't seem like a good trade off to me. I'm wondering if people on

> > this list who have or are considering an N5 have been counseled on this

> > problem so that they can make an informed decision when selecting an

> > implant/processor. Has this problem been discussed and, if so, was this

> > telecoil positioning decision acceptable to those on the list?

> > O. Frazier, NM Chapter Coordinator

> > Hearing Loss Association of America

> > Chair - Loop New Mexico Committee

> > Editor - Wired for Sound

> > Hearing Loss Support Specialist

> > www.HLAAbq.com/LoopNM.html

> >

> >

[Guest guest]

Thanks, Bob. I think the message has been posted to the right group. We will

be actively working to make this an issue that needs resolution. No one should

fear being aggressive when it comes to helping themselves and advocating for

others. The definition of an advocate is " To speak, plead, or argue in favor of "

and that's what we have to do.

Alice

>

> This is a problem that is not magically going to disappear - unless Cochlear

> finds a way to rewrite the laws of physics as they relate to

> electromagnetism. The bottom line is that a horizontally-oriented telecoil

> will always be problematic in vertically-oriented loop fields, whether it be

> a room or chair loop.

>

>

>

> There are only 2 practical " fixes " for the problem:

>

>

>

> 1: Retrofit the telecoil to a vertical orientation - IF space permits - at

> no charge, upon user request.

>

>

>

> 2: An accessory, vertically-oriented telecoil, to plug into the CP810

> accessory socket.

>

>

>

> Bob

>

>

>

>

>

>

[Guest guest]

Sounds good. The only reason I hesitate to put in a poll is because people

rarely go to them but let's give this one a try.

Alice

> > >

> > > Hi All - I'm new on this list and have joined because of reports I've

> > > read elsewhere about a telecoil problem with the Cochlear N5 processor.

> > > The reports indicate that the processor does a less than adequate job of

> > > picking up the signal from hearing loops. When questioned about this

> > > Cochlear officials have reportedly told the questioners that the

> > > telecoil was positioned in a horizontal orientation to provide the best

> > > reception for the electromagnetic signal from a telephone ear piece.

> > > They also re said to claim the change in positioning was made as a

> > > result of feedback from CI users. The problem this has created is that a

> > > horizontally positioned telecoil provides very poor (if any) reception

> > > of the signal from a hearing loos. Vertical positioning works best and

> > > a 45 degree angle is the compromise many hearing aid and CI

> > > manufacturers choose. This provides less than optimum reception but does

> > > work. There are thousands of churches around the U. S. that have

> > > installed hearing loops to make their services easily accessible to the

> > > HoH as have a growing number of performing arts venues, meeting halls

> > > and other public meeting places. There are living rooms throughout the

> > > country with room or chair loops to relay the sound from the TV to

> > > telecoils while leaving the volume on the speakers low enough to be

> > > comfortable for others. It appears that Cochlear have have made a

> > > conscious decision to take that away from their users the ability to

> > > access hearing loops in order to make phone access clearer and that

> > > doesn't seem like a good trade off to me. I'm wondering if people on

> > > this list who have or are considering an N5 have been counseled on this

> > > problem so that they can make an informed decision when selecting an

> > > implant/processor. Has this problem been discussed and, if so, was this

> > > telecoil positioning decision acceptable to those on the list?

> > > O. Frazier, NM Chapter Coordinator

> > > Hearing Loss Association of America

> > > Chair - Loop New Mexico Committee

> > > Editor - Wired for Sound

> > > Hearing Loss Support Specialist

> > > www.HLAAbq.com/LoopNM.html

> > >

> > >

[Guest guest]

Thank you, Alice, I no longer have any qualms about speaking my mind. You know

what they say, " Hell hath no fury . . . "

Judy

PS I appreciate your support as well.

> > > > >

> > > > > Hi All - I'm new on this list and have joined because of reports I've

read elsewhere about a telecoil problem with the Cochlear N5 processor. The

reports indicate that the processor does a less than adequate job of picking up

the signal from hearing loops. When questioned about this Cochlear officials

have reportedly told the questioners that the telecoil was positioned in a

horizontal orientation to provide the best reception for the electromagnetic

signal from a telephone ear piece. They also re said to claim the change in

positioning was made as a result of feedback from CI users. The problem this has

created is that a horizontally positioned telecoil provides very poor (if any)

reception of the signal from a hearing loos. Vertical positioning works best

and a 45 degree angle is the compromise many hearing aid and CI manufacturers

choose. This provides less than optimum reception but does work. There are

thousands of churches around the U. S. that have installed hearing loops to make

their services easily accessible to the HoH as have a growing number of

performing arts venues, meeting halls and other public meeting places. There

are living rooms throughout the country with room or chair loops to relay the

sound from the TV to telecoils while leaving the volume on the speakers low

enough to be comfortable for others. It appears that Cochlear have have made a

conscious decision to take that away from their users the ability to access

hearing loops in order to make phone access clearer and that doesn't seem like a

good trade off to me. I'm wondering if people on this list who have or are

considering an N5 have been counseled on this problem so that they can make an

informed decision when selecting an implant/processor. Has this problem been

discussed and, if so, was this telecoil positioning decision acceptable to those

on the list? O. Frazier, NM Chapter Coordinator

> > > > > Hearing Loss Association of America

> > > > > Chair - Loop New Mexico Committee

> > > > > Editor - Wired for Sound

> > > > > Hearing Loss Support Specialist

> > > > > www.HLAAbq.com/LoopNM.html

> > > > >

> > > > >

[Guest guest]

Judy,

This is too expensive an item to be a step back from the Freedom when it amounts

to important issues such as this. Why push an item with this problem and not

make people aware of it. My 3G worked well with the loop system. I would be

very upset if I put out the money for this and then had this disappointment.

There is a huge effort to make the US as Loop available as it is in Europe and

it has happened in parts of the US already. I a total advocate of the loop

system being available in public places for anyone who can use it. To me - the

loop is wonderful.

Alice

> > > > > >

> > > > > > Hi All - I'm new on this list and have joined because of reports

I've read elsewhere about a telecoil problem with the Cochlear N5 processor.

The reports indicate that the processor does a less than adequate job of picking

up the signal from hearing loops. When questioned about this Cochlear officials

have reportedly told the questioners that the telecoil was positioned in a

horizontal orientation to provide the best reception for the electromagnetic

signal from a telephone ear piece. They also re said to claim the change in

positioning was made as a result of feedback from CI users. The problem this has

created is that a horizontally positioned telecoil provides very poor (if any)

reception of the signal from a hearing loos. Vertical positioning works best

and a 45 degree angle is the compromise many hearing aid and CI manufacturers

choose. This provides less than optimum reception but does work. There are

thousands of churches around the U. S. that have installed hearing loops to make

their services easily accessible to the HoH as have a growing number of

performing arts venues, meeting halls and other public meeting places. There

are living rooms throughout the country with room or chair loops to relay the

sound from the TV to telecoils while leaving the volume on the speakers low

enough to be comfortable for others. It appears that Cochlear have have made a

conscious decision to take that away from their users the ability to access

hearing loops in order to make phone access clearer and that doesn't seem like a

good trade off to me. I'm wondering if people on this list who have or are

considering an N5 have been counseled on this problem so that they can make an

informed decision when selecting an implant/processor. Has this problem been

discussed and, if so, was this telecoil positioning decision acceptable to those

on the list? O. Frazier, NM Chapter Coordinator

> > > > > > Hearing Loss Association of America

> > > > > > Chair - Loop New Mexico Committee

> > > > > > Editor - Wired for Sound

> > > > > > Hearing Loss Support Specialist

> > > > > > www.HLAAbq.com/LoopNM.html

> > > > > >

> > > > > >

[Guest guest]

HI-

I'm one of the N5 upgrade ci recipients who loves her N5 and it's telecoil. I

have no problems with the N5 telecoil with my silhouette or neckloop when

listening to music or an fm system in church or at the movies or with my

cordless/cell phone silhouette on the phone.  My Freedom ear is my preferred

phone ear and with my new cell phone, I just use the telecoil with it. My N5 ear

is not as skilled for phone use but when I'm working in our farm market, I use a

dual silhouette so that the N5 ear can help give an assist to my Freedom ear on

the cordless phone. I have a chair loop pad, which I use with my N5 telecoil on

my left ear and my Freedom telecoil on my right ear when watching tv. I can

either put the chair loop pad on the side of the chair on the back of the chair

and have no problems hearing the loop. I don't have many opportunities to be in

room loop situations but when I have in the past, I haven't had any problems

with my N5 telecoil.

Interestingly enough, when in a room loop situation, it is my Freedom telecoil

that has problems with loop clarity but I've found if I drop the processor off

of my ear then I can hear the room loops clearer.  The only thing I don't use on

my N5 is the auto-telecoil feature as I don't find it very consistent when using

a neckloop or silhouette and prefer to use manual telecoil.My favorite use for

my telecoils is with my neckloop or silhouette and my Ipod to listen to music,

which I do daily. I still give my N5 ear auditory rehab daily by itself and that

often involves using the telecoil feature. I'm definitely a heavy daily user of

my processors telecoils!

I don't understand why I love my N5 telecoil and others are having troubles with

theirs. I don't discount what they are saying but rather feel it is important to

share my experiences as well. Both sides of the coin so to speak. I wish I had

answers to their questions.

I do feel very fortunate to have 2 ci ears and to have had such rich experiences

with ci technology in the 22 years I've had cochlear implants. My cochlear

implants are huge blessings in my life. I look forward to the day when both of

my ci ears have an N5 speech processor.

with double ci joy,

Margo

[Guest guest]

Margo, I believe every word you say. I have other friends who are bilateral and

do not seem to have the same problem. This is why I have asked the questions

only of those who are unilaterally implanted, as I am, and who have upgraded

from the Freedom to the N5.

People who are newly implanted with the N5 have nothing with which to compare

although some have said they they thought the sound was SUPPOSED to disappear

when they used their t-coil and turned their heads.

I have the utmost respect for your opinions and admiration for you. I thank you

very much for adding to our conversation. We must hear all points of view from

all persuasions.

I do appreciate your being candid.

Judy

>

> HI-

> I'm one of the N5 upgrade ci recipients who loves her N5 and it's telecoil. I

have no problems with the N5 telecoil with my silhouette or neckloop when

listening to music or an fm system in church or at the movies or with my

cordless/cell phone silhouette on the phone.  My Freedom ear is my preferred

phone ear and with my new cell phone, I just use the telecoil with it. My N5 ear

is not as skilled for phone use but when I'm working in our farm market, I use a

dual silhouette so that the N5 ear can help give an assist to my Freedom ear on

the cordless phone. I have a chair loop pad, which I use with my N5 telecoil on

my left ear and my Freedom telecoil on my right ear when watching tv. I can

either put the chair loop pad on the side of the chair on the back of the chair

and have no problems hearing the loop. I don't have many opportunities to be in

room loop situations but when I have in the past, I haven't had any problems

with my N5 telecoil.

> Interestingly enough, when in a room loop situation, it is my Freedom

telecoil that has problems with loop clarity but I've found if I drop the

processor off of my ear then I can hear the room loops clearer.  The only thing

I don't use on my N5 is the auto-telecoil feature as I don't find it very

consistent when using a neckloop or silhouette and prefer to use manual

telecoil.My favorite use for my telecoils is with my neckloop or silhouette and

my Ipod to listen to music, which I do daily. I still give my N5 ear auditory

rehab daily by itself and that often involves using the telecoil feature. I'm

definitely a heavy daily user of my processors telecoils!

>

>

> I don't understand why I love my N5 telecoil and others are having troubles

with theirs. I don't discount what they are saying but rather feel it is

important to share my experiences as well. Both sides of the coin so to speak. I

wish I had answers to their questions.

>

> I do feel very fortunate to have 2 ci ears and to have had such rich

experiences with ci technology in the 22 years I've had cochlear implants. My

cochlear implants are huge blessings in my life. I look forward to the day when

both of my ci ears have an N5 speech processor.

>

> with double ci joy,

> Margo

>

>

>

[Guest guest]

Where do you get a silhouette ?

--------------------------------------------------

From: " Margo Klug " <mjkapples@...>

Sent: Tuesday, August 09, 2011 6:55 PM

< >

Subject: Re: Cochlear N5 Processor and Telecoils

> HI-

> I'm one of the N5 upgrade ci recipients who loves her N5 and it's

> telecoil. I have no problems with the N5 telecoil with my silhouette or

> neckloop when listening to music or an fm system in church or at the

> movies or with my cordless/cell phone silhouette on the phone. My Freedom

> ear is my preferred phone ear and with my new cell phone, I just use the

> telecoil with it. My N5 ear is not as skilled for phone use but when I'm

> working in our farm market, I use a dual silhouette so that the N5 ear can

> help give an assist to my Freedom ear on the cordless phone. I have a

> chair loop pad, which I use with my N5 telecoil on my left ear and my

> Freedom telecoil on my right ear when watching tv. I can either put the

> chair loop pad on the side of the chair on the back of the chair and have

> no problems hearing the loop. I don't have many opportunities to be in

> room loop situations but when I have in the past, I haven't had any

> problems with my N5 telecoil.

> Interestingly enough, when in a room loop situation, it is my Freedom

> telecoil that has problems with loop clarity but I've found if I drop the

> processor off of my ear then I can hear the room loops clearer. The only

> thing I don't use on my N5 is the auto-telecoil feature as I don't find it

> very consistent when using a neckloop or silhouette and prefer to use

> manual telecoil.My favorite use for my telecoils is with my neckloop or

> silhouette and my Ipod to listen to music, which I do daily. I still give

> my N5 ear auditory rehab daily by itself and that often involves using the

> telecoil feature. I'm definitely a heavy daily user of my processors

> telecoils!

>

>

> I don't understand why I love my N5 telecoil and others are having

> troubles with theirs. I don't discount what they are saying but rather

> feel it is important to share my experiences as well. Both sides of the

> coin so to speak. I wish I had answers to their questions.

>

> I do feel very fortunate to have 2 ci ears and to have had such rich

> experiences with ci technology in the 22 years I've had cochlear implants.

> My cochlear implants are huge blessings in my life. I look forward to the

> day when both of my ci ears have an N5 speech processor.

>

> with double ci joy,

> Margo

>

>

>

[Guest guest]

By the way people I only have the left side implanted due to the UK NHS NICE

guidelines which only permit one side to be implanted in adults age 19 or over

and I am 25 years old in just over 2 months time.

Sent from my BlackBerry® smartphone on O2

Re: Cochlear N5 Processor and Telecoils

Margo, I believe every word you say. I have other friends who are bilateral and

do not seem to have the same problem. This is why I have asked the questions

only of those who are unilaterally implanted, as I am, and who have upgraded

from the Freedom to the N5.

People who are newly implanted with the N5 have nothing with which to compare

although some have said they they thought the sound was SUPPOSED to disappear

when they used their t-coil and turned their heads.

I have the utmost respect for your opinions and admiration for you. I thank you

very much for adding to our conversation. We must hear all points of view from

all persuasions.

I do appreciate your being candid.

Judy

>

> HI-

> I'm one of the N5 upgrade ci recipients who loves her N5 and it's telecoil. I

have no problems with the N5 telecoil with my silhouette or neckloop when

listening to music or an fm system in church or at the movies or with my

cordless/cell phone silhouette on the phone.  My Freedom ear is my preferred

phone ear and with my new cell phone, I just use the telecoil with it. My N5 ear

is not as skilled for phone use but when I'm working in our farm market, I use a

dual silhouette so that the N5 ear can help give an assist to my Freedom ear on

the cordless phone. I have a chair loop pad, which I use with my N5 telecoil on

my left ear and my Freedom telecoil on my right ear when watching tv. I can

either put the chair loop pad on the side of the chair on the back of the chair

and have no problems hearing the loop. I don't have many opportunities to be in

room loop situations but when I have in the past, I haven't had any problems

with my N5 telecoil.

> Interestingly enough, when in a room loop situation, it is my Freedom

telecoil that has problems with loop clarity but I've found if I drop the

processor off of my ear then I can hear the room loops clearer.  The only thing

I don't use on my N5 is the auto-telecoil feature as I don't find it very

consistent when using a neckloop or silhouette and prefer to use manual

telecoil.My favorite use for my telecoils is with my neckloop or silhouette and

my Ipod to listen to music, which I do daily. I still give my N5 ear auditory

rehab daily by itself and that often involves using the telecoil feature. I'm

definitely a heavy daily user of my processors telecoils!

>

>

> I don't understand why I love my N5 telecoil and others are having troubles

with theirs. I don't discount what they are saying but rather feel it is

important to share my experiences as well. Both sides of the coin so to speak. I

wish I had answers to their questions.

>

> I do feel very fortunate to have 2 ci ears and to have had such rich

experiences with ci technology in the 22 years I've had cochlear implants. My

cochlear implants are huge blessings in my life. I look forward to the day when

both of my ci ears have an N5 speech processor.

>

> with double ci joy,

> Margo

>

>

>