bilateral hearing, background noise on phone

[Guest guest]

Hi Deb:

Great to see you posting here and also to see how well you are progressing

with bilateral hearing! Sounds like you are receiving alot of benefit!

I know exactly what you mean about back ground noise. I often take my

opposite processor off while I am on the phone if it is noisy, as I find it

particularly distracting to have any loud background noise when I am on the

phone. I have my ratio at 100%. However I do know it is important to you

to know what is going on around you at work......no easy answer there! I

always had to be as far removed from he noise as possible if I had my second

ear turned on. All I could suggest is turning down he second implant ear

when on the phone. Rereading your post, I wonder if it is that noise

entering your phone headpiece that is the problem? Now that, I think you

have to start by turning down the volume on the phone itself, as that might

be the biggest issue. If that does not do it, then try the settings on your

processor. I do not have your kind of processor, so maybe someone who does

can offer more in the way of processor settings. However, for sure start

with turning down the phone itself, then work with the processor. Also,

consider turning down or taking off the opposite processor.

Let me know how this works.......

Warmly, Carol in WI