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Where to Start for the Cochlear Implant Process

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So, I am starting to look into this for my sister. She is 36 and was born deaf.

I was reading that the FDA approved Cochlear Implants for those who are

considered disabled as those who would require a prosthetic limb like an amputee

and that the cost is covered under Medicare. The only help she has ever received

wasn't really help at all. The audiologists have only provided her with Hearing

Aids and have never even tried to do the assessments to make an effort for a

cochlear implant surgery. Should I have her go to a new audiologist to begin the

real testing to begin the process or what. I am so frustrated that the

audiologist hasn't even tried to help her get an implant. Any help or

recommendations would be greatly appreciated.

Thanks.

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