Quality of medicines : Quality complaints

[Guest guest]

Hi,

In our hospital (Govt of Maharashtra owned) medical stores we are

duty bound to purchase the medicines from the list of suppliers

determined by the Government on tender system. Only when they fail

to supply, we can procure the medicines from Govt firms, other rate

contracts like ESIS, BMC (Bombay Municipal Corporation).

It is compulsory for the Govt RC suppliers to attach a quality

certificate with every supply and that is all about the quality.

In case of quality complaint from the users, we supply them with FDA

complaint form and report to the State FDA local office. Then it is

their responsibility. On receipt of our complaint the FDA collects

samples of the medicine from our stock and sends for the quality

analysis.

In case of quality complaint we also circulate " stop use "

notification to other hospitals under State Govt and

initiate " medicine recall procedure " to get back unused stock which

has been distributed.

We also inform the supplier and the manufacturer about the complaint

received and wait for the FDA test report. The stock is held up till

arrival of test report. If the report is adverse then stock is

returned to the supplier and in excahnge new batch obtained in

replacement.

Madam Kunda Gharpure is requested to add if I have missed any point

in the procedure followed by us.

Vijay

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> From: Dr.B.Gitanjali <gitabatman@...>

> Subject: quality of medicines

> netrum

> Date: Thursday, 30 October, 2008, 6:50 AM

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> Hi to all netrum users!

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> I am Gitanjali. At present working as Professor of Pharmacology at

> JIPMER Pondicherry. I also am the officer-in-charge of the

Hospital

> Pharmacy. Since JIPMER issues free medicines to all its patients

> medicines are procured through an annual tender. We have put in

> place some quality indicators - such as the company should have

WHO-

> GMP certification, at least three years market standing for the

> product, non- conviction certificate etc.,

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> However, the medicines we get are far from satisfactory (quality -

> wise). The WHO-SEARO funded the Dept. of Pharmacy for a unique

> project wherein all quality issues are put up on the website of

> JIPMER. We hope that this will help us share the information on

> suppliers of poor quality drugs so that other hospitals need not

> purchase medicines from the same manufacturers.

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> I would like NETRUM users to please visit www.jipmer.edu and visit

> pharmacy. Every patient depending on hospitals like ours to

provide

> medicines has the right to get good quality medicines. It should

be

> our mission to ensure that they do.

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