Guest guest Posted May 16, 2011 Report Share Posted May 16, 2011 Yes, that should be sufficient to claim your discount. You pay when they send you the kit, you do the test and when you send it back for analysis, that is when you pay. If you have any questions about payment, leave a telephone message and they will get back to you with the information you require. Luv - Sheila Hi, I just called Genova to order the Thyroid Screen & Adrenal Stress profile and I just want to check that I ordered correctly to get the TPA discount. I got through to an automated line, and quoted " Thyroid Patient Advocacy UK " as my practicioner. Is that enough to get the discount taken off or should I have actually spoken to a real person? Also do you ring & pay when you send the test back? I just want to check as I only have a visa electron (which Genova don't accept) so I will probably have to get a friend to pay for me. I can't see anything about payment on their website. Thanks, x Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 16, 2011 Report Share Posted May 16, 2011 Hi, just double check because i did the same but the information came wrong on the sheet when it arrived, it was down as thyroid uk for my practitioner and there was no discount showing, i called the kit line and a guy called said he would send me a new form or i could correct the form myself. I corrected it myself and put a letter of confirmation in to confirm. I am just waiting for my results! Ali Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 23, 2011 Report Share Posted May 23, 2011 Thank you both. The test kits arrived with the TPA discount and I have just returned them to Genova today. My local private hospital wanted £38 to take the blood sample, but I managed to find a friend of a friend who is a nurse who was happy to do it for me. I'm really looking forward to getting the results and am going to order some supplements from nutri today. Thank you so much for the TPA discounts, it makes a big difference to me. Take care all, x Quote Link to comment Share on other sites More sharing options...
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