Guest guest Posted March 4, 2011 Report Share Posted March 4, 2011 A while ago I was told by someone at Genova that they could not send results direct to me, either by email or snail mail, but that they had to send them to the doctor (Dr P in my case). Is that not correct? Can they send them direct to the patient? Many thanks. Hazel. www.oneagleswings.me.uk http://oneagleswingsme.blogspot.com/ Re: Question re. Genova/ordering tests through TPA the results go to you, TPA doesn't get them. Best if you mark on the test kit that you would like the results by email. This means you get them faster (as a pdf) and you can print out as many copies as you need. xx --- avast! Antivirus: Outbound message clean. Virus Database (VPS): 110303-1, 03/03/2011 Tested on: 04/03/2011 08:40:16 avast! - copyright © 1988-2011 AVAST Software. http://www.avast.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 4, 2011 Report Share Posted March 4, 2011 You were told by somebody who doesn't know Hazel. TPA is a special case, and all results are sent direct to our members and not to me, in the whole time we have had this arrangement with Genova, only 2 or 3 results have been sent to me which, when I contacted Genova immediately, they then sent them direct to the patient with apologies. However, in all other cases Genova are correct, results are sent direct to the patients doctor who ordered the test in the first place and not to the patient. Luv - Sheila A while ago I was told by someone at Genova that they could not send results direct to me, either by email or snail mail, but that they had to send them to the doctor (Dr P in my case). Is that not correct? Can they send them direct to the patient? Many thanks. Hazel. www.oneagleswings.me.uk http://oneagleswingsme.blogspot.com/ Re: Question re. Genova/ordering tests through TPA the results go to you, TPA doesn't get them. Best if you mark on the test kit that you would like the results by email. This means you get them faster (as a pdf) and you can print out as many copies as you need. xx --- avast! Antivirus: Outbound message clean. Virus Database (VPS): 110303-1, 03/03/2011 Tested on: 04/03/2011 08:40:16 avast! - copyright © 1988-2011 AVAST Software. http://www.avast.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 4, 2011 Report Share Posted March 4, 2011 Dear Sheila, Thank-you for clearing that up. I have now contacted Genova to see if they will send me the results I am currently waiting for, as I did put the TPA as practitioner. Many thanks. Hazel. www.oneagleswings.me.uk http://oneagleswingsme.blogspot.com/ From: Sheila Sent: Friday, March 04, 2011 11:54 AM thyroid treatment Subject: RE: Re: Question re. Genova/ordering tests through TPA You were told by somebody who doesn't know Hazel. TPA is a special case, and all results are sent direct to our members and not to me, in the whole time we have had this arrangement with Genova, only 2 or 3 results have been sent to me which, when I contacted Genova immediately, they then sent them direct to the patient with apologies. However, in all other cases Genova are correct, results are sent direct to the patients doctor who ordered the test in the first place and not to the patient. Luv - Sheila avast! Antivirus: Outbound message clean. Virus Database (VPS): 110303-1, 03/03/2011Tested on: 04/03/2011 12:50:01avast! - copyright © 1988-2011 AVAST Software. Quote Link to comment Share on other sites More sharing options...
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