Re: Insurance Authorization Update

January 15, 2002

Debi:

That's great news. It would definitely make me wonder if they

conveniently made that mistake. I wouldn't doubt it (I have a bit of

a bad attitude towards ins. companies in case you haven't noticed).

But it is good news.

Even better news that his head is getting rounder! It is so hard for

us parents to notice a change when we look at it every day. One day

you think it's looking better, the next you're not sure. It's so

nice to hear from someone who doesn't obsess & look at his head every

waking minute

Debbie Abby's mom

MI

> Hi all,

>

> I just want to thank you for being such a great support system

during this

> time. I called HealthNet (Mid-America Health now) and asked them

about the

> denial and got it worked out in about 30 seconds. It turns out that

Hangar

> PO is part of the network after all and she's going to resubmit it.

>

> At first I was just so glad that I was cheerful, but the longer I

think

> about it the more angry I become. Do they just make this " mistake "

and hope

> that parents will just pay it without saying something?? If I

hadn't

> called, we would have mistakenly ended up paying $2200 out of our

own pockets.

>

> Whoever said insurance reform is needed is so right...

>

> On a brighter note, we went to dinner with dh's family last night

and they

> were all telling us how much rounder his head looked. (He did his 1

hour

> off at their house). I don't notice it so much since I'm around him

all the

> time, but now that I look, I do see a lot of improvement. :-)

>

> Thanks again... Debi and (STARBand 11/29/01)

January 17, 2002

Debi,

I'm so glad to hear that your insurance has come through, albeit very

suspiciously! Good thing you called to check up on them. This is

terrific news! And even better news is that you're seeing some

positive results with 's head! Congrats to you two, before

you know it you'll be posting that is a graduate!!

Niki

Kaylie & Danny (STAR grads)

Phila.,PA