Re: Frustrated with insurance!

[Guest guest]

,

It seems that everything is pretty messed up, but I think you will be able to

get through this with a little perserverence and time. It seems to me that

they are going to pay an out-of-network percentage because you are not using

their in-network orthotist and product. That is pretty common and not at all

unusual for insurance companies. They are contracted with certain doctors who

will give them a price break - doctors who they are not contracted with will

not give them a price break. That is why they make you pay more of a

percentage for out-of -network doctors. The fact that everything is messed up

right now seems to be a combination of CT and the insurance companies fault.

Make sure you document carefully every call you make with date, name, and a

summary of the conversation. If you cannot get a successful resolution soon

then you could consider filing a complaint against your insurance company

with your State Insurance Department.

Good luck and I sure can understand your frustration! Hang in there though -

it seems that you are going to get the band partially paid for.

Marci (Mom to )

Oklahoma