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Re: got our denial letter

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Lee Ann- We too got denied by CIGNA HMO of NC. We have gone through

all the appeals process and have lost at every turn. HOWEVER.... we

are about to enter an external appeal and 2 families have had it

overturned there. You have to go through all the hoops to get to the

external review but please keep fighting. I don't know how to attach

our latest copy of our appeal letter on but I can send it to

you if you email me directly. Hope it helps. Email me at

owensmom42@... since I don't check my account very often.

Good luck and don't give up!!!!!!

mom to Owen 4/2/01 banded 12/5/01

> I knew it was coming, but somehow I held out hope that Cigna would

grow a clue and/or a brain and just magically approve us :-(

>

> They are using the its " experimental " and " cosmetic " excuses.

Yeah...right...whatever!

>

> What is the next move? I have yet to go to plagiocephaly.org to

read about insurance/appeals, etc. I guess I should do that, huh?

*rolling eyes*

>

> So besides that, we need to figure out where the money will come

from to proceed NOW with the DOC band. The payment plan is,

well....not very " user friendly " LOL DH and I need to sit down and

discuss whether or not to ask our parents for it, put it on a credit

card (yikes! we just got OUT of debt!), or borrow from a personal

loan (better interest rate than the credit card, but its still debt,

kwim?).

>

> Any advice, suggestions, words of wisdom and encouragement? We

have Cigna HMO and we are in the greater Dallas area (Denton, to be

exact).

>

> Thanks!

> Lee Ann

> Mom to 10-2-01

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