Re: Maytag Neptune Washer complaints

[Guest guest]

I bought the first neptune, and had all of these problems, never buy

maytag again

>

> Maytag Neptune Washer

> http://www.complaints.com/directory/2004/august/27/1.htm

>

> We purchased a Maytag Neptune washing machine model number

> MAH5500AWW on Oct. 2000 for $887.86. At that time that was the

most

> expensive and supposedly best washing machine available in the

> market. After watching an in store demo of the Maytag Neptune

Washer

> and Dryer where the sales person spoke about the long term savings

> of water and electricity, claiming that the initial investment was

> worth it in the long run, we were greatly influenced to purchase a

> Neptune Washer an Dryer. It turned out we bought a lemon....

>

>

> The " best " washing machine in the market worked fine for 2 years

> until the mold smell and mildew started to appear and now the

> electronic control board decided to break. We spent $324.66 to fix

> the control board. All the supposed water and electricity savings

> (so commonly advertised by Maytag) went down the drain while these

> problems, unheard of in other washing machines, started to appear.

> It also makes me very sad to know that it is very likely that many

> other expensive breakdowns will occur in the next few years. I

feel

> ripped off....

>

>

> After researching the problem I find out that the control board

burn

> out is a widespread issue in all Neptune washing machines and a

> known problem by Maytag. I also felt outrage to know I HAD to

> purchase a new motor with the control board even though the new

> motor does not fit in my machine and the original motor, which is

> still on warranty, works just fine. I now have a useless Maytag

> Neptune motor in my garage, a motor I was forced to buy.

>

>

> For all the money spent in the Maytag Neptune Washing Machine

> ($1,212.52) I could have bought 4 washing machines that most

likely

> would never have to be fixed and that would do just as good of a

job

> (if not better) than the Maytag Neptune Washer.

>

>

> If you are in the market for a washing machine DO NOT BUY A MAYTAG

> NEPTUNE WASHER!!!

>

> If you own the Neptune Washer file a complaint at the Better

> Business Bureau of IOWA (the state of the Maytag headquarters)

> http://www.desmoines.bbb.org and demand a refund for the repairs

on

> known and widespread problems in these machine.

>

> Sincerely,

>

> Carla R

>

> Carla Reis-T

>

>

> Click this link to e-mail the above consumer: Consumer