Guest guest Posted September 6, 2005 Report Share Posted September 6, 2005 Want your money back...call the FTC in DC and have a chat with them. They will help as the 03 fakers do not want gov interference. Call BBB and AG office in your state. It would also help to call the business license division in the county you live. See if your sales rep has a business license. Small claims court would also work, as I am assuming that you have the oney back guarantee in wiritng. Local TV consumer affairs would help. Sooner or later he will pay to shut you UP! On Mon, 5 Sep 2005, Bob wrote: > Date: Mon, 5 Sep 2005 18:40:51 -0700 (PDT) > From: Bob <blue74730@...> > Reply- > > Subject: [] Fwd: Re: o3ozone.com Ozone systems - Alignment - Re: > your shipment > > I bought a $500 ozone generator last week after this person told me it would clear up my problem with mold in my trailer. I wrote him today telling him it did not work and I wanted my money back. thought this would be interesting to read. they offer a money-back guarantee and then say that it has been exposed to mold so it is against the law to take it back after used in a biological unsafe area. Well DUH! why offer a money-back guarantee because they know it is going to be used in that environment or we wouldn't have bought it. If I survive this crisis, I think I will sue this company in Ohio. > > Bob > > " info@... " <info@...> wrote: > From: " info@... " <info@...> > " Bob " <blue74730@...> > Subject: Re: o3ozone.com Ozone systems - Alignment - Re: your shipment > Date: Mon, 5 Sep 2005 21:31:45 -0400 > > It is proven that these machines work for residual mold remediation. The ozone machines will have NIST certified ratings within the next few weeks.(National Institute of Science and Technology). NIST is a well respected rating that is accepted by all state and local governments. The results will be available and published as soon as they come in. > > > If the unit has been used in a highly contaminated biologically unsafe environment, the return cannot be accepted as state and local laws prevent the resale of merchandise from such environments. Understand that ozone is only a step in the proper remediation of biologically unsafe environments and toxic mold remediation. Ozone will only kill residual mold and bacteria after proper steps have been taken including removal of highly contaminated materials. > > (as per our return policy) > > The unit can be resold only by the user such as on eBay or other sales means. We can provide adequate online sales resources such as product description and picture if needed. > > Thank you for understanding. > > Doug Bracken > 330-493-6974 > www.o3ozone.com > > > > Re: o3ozone.com Ozone systems - Alignment - Re: your shipment > > > Doug, > > I went out to my car with a/c on and took the model apart. The hi-lo knob was still glued on the the circuit board. question about the screens, when they are put into the coil are the two outside screens suppose to be in ONE part of coil or does it matter. One of the screens it looks like the two outside screens are on different sides on the coil so they there is a very small gap between the outside screens. > > Doug, I couldn't believe that this machine was $500!! I have never used one before but this one is so easy to get screwed up and I am not a technician. I would have thought for $500 it would have had five screens (is that the highest output there is?). I am disappointed so far but I am trying to give it a chance but I have so ill since last saturday morning that I didn't need a machine that was complicated to make it work properly. If I had known they were this complicated, I wouldn't have ordered one. Ithink I would have left here on the weekend and headed for Mexico and some relief. I have a tent but it is too hot even at night here but it gets down in the 50's at San . > > If this does not make my trailer liveable, can I return it? I was hoping to stay here until early november when I have my disability doctor appointment and that was why I hadn't left yet. Sitting here typing Ican feel a mold " hit " . My ears start ringing and I start getting a headache. I am going to move the unit tothe bedroom where my computer is and see how it smells after a couple of hours and I hope I can sit in my living room where I just blasted it for four hours and see if I feel anything. > > Harrington > > " info@... " <info@...> wrote: > I have attached a picture of proper alignment. The unit in the picture is the PRO 3400 series, which is a similar element system and is a good representation. > > The note just wants the owner to check the alignment after receiving the unit from shipping. The unit can also be observed but not touched while in operation to help find a plate(s) (if any) are out of sync. You can tell if one or more is out of alignment by the sound of the unit. When turned up, the corona noise (hiss-like) should not be erratic. No " crackling or popping " noise should be heard. > > Make sure the inner stainless screen (has the thin wire that attaches to the tower) has not shifted up or down (should be centered between the clear sheets ). It is necessary to look through the outer screens at different angles, or with light behind the screens to observe. > > See if you can see the inner screen - it needs to be square in the middle of each plate set with approx. 1/2 inch clearance to all edges of the mica on all sides (the mica dielectric sheets (clear) insulate and control the corona process. The inner stainless screen should not be close to any edge of the dielectric sheets). > > Thank you for doing this procedure. > > > Doug Bracken > 330-493-6974 > www.o3ozone.com > > > > > --------------------------------- > Start your day with - make it your home page > > --------------------------------- > Click here to donate to the Hurricane Katrina relief effort. > __________________________________________________ > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 6, 2005 Report Share Posted September 6, 2005 Has Mr Bracken not just admitted that his ozone generator doesn't decontaminate? If it worked as originally claimed then it would have decontamined itself! What laws? Habitats for Humanity is recycling building materials and contents from moldly houses. Try the Better Business Bureau and forward a copy of his e-mail to the FTC and DOJ. Carl Grimes Healthy Habitats LLC ----- > I bought a $500 ozone generator last week after this person told me it > would clear up my problem with mold in my trailer. I wrote him today > telling him it did not work and I wanted my money back. thought this > would be interesting to read. they offer a money-back guarantee and > then say that it has been exposed to mold so it is against the law to > take it back after used in a biological unsafe area. Well DUH! why > offer a money-back guarantee because they know it is going to be used > in that environment or we wouldn't have bought it. If I survive this > crisis, I think I will sue this company in Ohio. > > Bob > > " info@... " <info@...> wrote: > From: " info@... " <info@...> > " Bob " <blue74730@...> > Subject: Re: o3ozone.com Ozone systems - Alignment - Re: your shipment > Date: Mon, 5 Sep 2005 21:31:45 -0400 > > It is proven that these machines work for residual mold remediation. > The ozone machines will have NIST certified ratings within the next > few weeks.(National Institute of Science and Technology). NIST is a > well respected rating that is accepted by all state and local > governments. The results will be available and published as soon as > they come in. > > > If the unit has been used in a highly contaminated biologically unsafe > environment, the return cannot be accepted as state and local laws > prevent the resale of merchandise from such environments. Understand > that ozone is only a step in the proper remediation of biologically > unsafe environments and toxic mold remediation. Ozone will only kill > residual mold and bacteria after proper steps have been taken > including removal of highly contaminated materials. > > (as per our return policy) > > The unit can be resold only by the user such as on eBay or other sales > means. We can provide adequate online sales resources such as product > description and picture if needed. > > Thank you for understanding. > > Doug Bracken > 330-493-6974 > www.o3ozone.com > > > > Re: o3ozone.com Ozone systems - Alignment - Re: your shipment > > > Doug, > > I went out to my car with a/c on and took the model apart. The hi-lo > knob was still glued on the the circuit board. question about the > screens, when they are put into the coil are the two outside screens > suppose to be in ONE part of coil or does it matter. One of the > screens it looks like the two outside screens are on different sides > on the coil so they there is a very small gap between the outside > screens. > > Doug, I couldn't believe that this machine was $500!! I have never > used one before but this one is so easy to get screwed up and I am not > a technician. I would have thought for $500 it would have had five > screens (is that the highest output there is?). I am disappointed so > far but I am trying to give it a chance but I have so ill since last > saturday morning that I didn't need a machine that was complicated to > make it work properly. If I had known they were this complicated, I > wouldn't have ordered one. Ithink I would have left here on the > weekend and headed for Mexico and some relief. I have a tent but it is > too hot even at night here but it gets down in the 50's at San . > > If this does not make my trailer liveable, can I return it? I was > hoping to stay here until early november when I have my disability > doctor appointment and that was why I hadn't left yet. Sitting here > typing Ican feel a mold " hit " . My ears start ringing and I start > getting a headache. I am going to move the unit tothe bedroom where my > computer is and see how it smells after a couple of hours and I hope I > can sit in my living room where I just blasted it for four hours and > see if I feel anything. > > Harrington > > " info@... " <info@...> wrote: > I have attached a picture of proper alignment. The unit in the > picture is the PRO 3400 series, which is a similar element system and > is a good representation. > > The note just wants the owner to check the alignment after receiving > the unit from shipping. The unit can also be observed but not touched > while in operation to help find a plate(s) (if any) are out of sync. > You can tell if one or more is out of alignment by the sound of the > unit. When turned up, the corona noise (hiss-like) should not be > erratic. No " crackling or popping " noise should be heard. > > Make sure the inner stainless screen (has the thin wire that attaches > to the tower) has not shifted up or down (should be centered between > the clear sheets ). It is necessary to look through the outer screens > at different angles, or with light behind the screens to observe. > > See if you can see the inner screen - it needs to be square in the > middle of each plate set with approx. 1/2 inch clearance to all edges > of the mica on all sides (the mica dielectric sheets (clear) insulate > and control the corona process. The inner stainless screen should not > be close to any edge of the dielectric sheets). > > Thank you for doing this procedure. > > > Doug Bracken > 330-493-6974 > www.o3ozone.com > > > > > --------------------------------- > Start your day with - make it your home page > > --------------------------------- > Click here to donate to the Hurricane Katrina relief effort. > __________________________________________________ > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 6, 2005 Report Share Posted September 6, 2005 I spent much time at o3ozone.com trying to find any disclaimers. And did find them. Anyone who still thinks an ozone generator is the answer to correct their mold issues in homes and vehicles, please read carefully the material in the link below. I also cut and pasted some highlights of their " Mold " section. What's fascinating is that they state contaminated materials must FIRST be removed to eliminate the problem mold and ODOR but then double talk that their ozone generators kill mold. If this would be true, why would contaminated materials have to be removed? And further down this email is a cut and past of their " safety " section. Again double talk but I cut and pasted the most relevant showing that it is not safe! http://o3ozone.com/q & a_informed/ozone_mold_kill.htm " Mold Treatment EXAMPLE: After removing or replacing wet or moldy materials, and when the other steps have been properly taken as referred to above, it is time to use ozone. The PRO 10,000 has plenty of power for a 1,200 sq. ft. basement with heavy mold odors. For mold, we recommend the treatment time to be no less than 14-16 hours even though results may sometimes be accomplished in 8 - 12 hours. More time is usually better, even 1 to 3 full days of treatment is certainly not too much and is recommended for severe problems. (Keep in mind that professional mold remediation companies will usually treat for 2 - 3 full days after proper mold remediation steps are taken.) The PRO 5000 will also do an effective job in this sized area if the preliminary mold removal steps are taken, and more time is given for ozone to do its job, or if your intention is to control the mold growth with periodic treatments. We have customers treating this sized area with 1,908mghr to 3,600mghr with excellent results, though we recommend the PRO 5000 or PRO 10,000 for ensured results or professional application or where time is a factor. " .... " Moisture and humidity in the walls, floors, etc., must first be removed to permanently and effectively eliminate the problem mold and odor. It is often necessary to remove materials such as wallboard or other mold-impregnated materials that are permanently damaged by mold. Once moisture is removed, all visible mold and mildew should be removed, then a shock treatment procedure can be preformed lasting for 24-72 hrs. " ................... " Using just an ozone generator to remediate mold can work in some situations, or at least control the growth and make an area habitable with periodic shock treatments, but for permanent results, moisture and humidity in the walls, mold impregnated materials, floors, etc., must first be removed for most situations............ Keep in mind that ozone can only kill mold that it can get to - so mold trapped behind sealed walls can not be killed without opening or replacing the wallboard or materials that are sealing the problem " ....... http://www.o3ozone.com/ozone_use_instructions/ozone_safety.htm " While Ozone can be used for occupied air purification, o3ozone cannot take responsibility for the misuse or improper implementation of ozone. Ozone in high concentration is an industrial cleaning tool and directions must be followed. In addition, we recommend signs indicating ozone gas use - " do not enter " - and locking doors for ozone shock treatments. If you cannot take the responsibility necessary to handle high levels of ozone, we recommend that you do not purchase an ozone generator. " " Ozone Shock Treatments should be done in rooms when no people, animals, or even plants are present. To do this, an unoccupied zone should be established with no air infiltration; no leaks through ventilation systems, windows, or doors. Also, by sealing the area, you can be sure the shock treatment will be successful. Rosie Re: o3ozone.com Ozone systems - Alignment - Re: your shipment >> >> >> Doug, >> >> I went out to my car with a/c on and took the model apart. The hi-lo >> knob was still glued on the the circuit board. question about the >> screens, when they are put into the coil are the two outside screens >> suppose to be in ONE part of coil or does it matter. One of the >> screens it looks like the two outside screens are on different sides >> on the coil so they there is a very small gap between the outside >> screens. >> >> Doug, I couldn't believe that this machine was $500!! I have never >> used one before but this one is so easy to get screwed up and I am not >> a technician. I would have thought for $500 it would have had five >> screens (is that the highest output there is?). I am disappointed so >> far but I am trying to give it a chance but I have so ill since last >> saturday morning that I didn't need a machine that was complicated to >> make it work properly. If I had known they were this complicated, I >> wouldn't have ordered one. Ithink I would have left here on the >> weekend and headed for Mexico and some relief. I have a tent but it is >> too hot even at night here but it gets down in the 50's at San . >> >> If this does not make my trailer liveable, can I return it? I was >> hoping to stay here until early november when I have my disability >> doctor appointment and that was why I hadn't left yet. Sitting here >> typing Ican feel a mold " hit " . My ears start ringing and I start >> getting a headache. I am going to move the unit tothe bedroom where my >> computer is and see how it smells after a couple of hours and I hope I >> can sit in my living room where I just blasted it for four hours and >> see if I feel anything. >> >> Harrington >> >> " info@... " <info@...> wrote: >> I have attached a picture of proper alignment. The unit in the >> picture is the PRO 3400 series, which is a similar element system and >> is a good representation. >> >> The note just wants the owner to check the alignment after receiving >> the unit from shipping. The unit can also be observed but not touched >> while in operation to help find a plate(s) (if any) are out of sync. >> You can tell if one or more is out of alignment by the sound of the >> unit. When turned up, the corona noise (hiss-like) should not be >> erratic. No " crackling or popping " noise should be heard. >> >> Make sure the inner stainless screen (has the thin wire that attaches >> to the tower) has not shifted up or down (should be centered between >> the clear sheets ). It is necessary to look through the outer screens >> at different angles, or with light behind the screens to observe. >> >> See if you can see the inner screen - it needs to be square in the >> middle of each plate set with approx. 1/2 inch clearance to all edges >> of the mica on all sides (the mica dielectric sheets (clear) insulate >> and control the corona process. The inner stainless screen should not >> be close to any edge of the dielectric sheets). >> >> Thank you for doing this procedure. >> >> >> Doug Bracken >> 330-493-6974 >> www.o3ozone.com >> >> >> >> >> --------------------------------- >> Start your day with - make it your home page >> >> --------------------------------- >> Click here to donate to the Hurricane Katrina relief effort. >> __________________________________________________ >> Quote Link to comment Share on other sites More sharing options...
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