help, my insurance called me

[Guest guest]

ok everyone,

My insurance company just called me. It seems my complaint to the

corporate office must have been heard! They have asked for all my

records to be faxed to them. The problem is I don't have that

many. I have my letter requesting reimbursement for surgery, Dr K's

letter of medical necessity, a lab letter with my positive ANA on

it, my hair analysis showing the high tin levels, and some of Dr K's

letters on why en bloc is so critical, also MRI tests which were

normal. I don't have copies of the audiology test or nerve

conduction study, which were normal as well, but I can reference

them and that the neurologist was unable to determine the cause of

illness. I would like reimbursement for the portion which would

have been covered by a contracted surgeon. Should I ask for that

specifically? And advice is VERY appreciated.

Thanks!

Beth