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Patients Bill of Rights

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Patients' Bill of Rights

I. Information Disclosure

You have the right to receive accurate and easily understood

information about your health plan, health care professionals, and

health care facilities. If you speak another language, have a

physical or mental disability, or just don't understand something,

assistance will be provided so you can make informed health care

decisions.

II. Choice of Providers and Plans

You have the right to a choice of health care providers that is

sufficient to provide you with access to appropriate high-quality

health care.

III. Access to Emergency Services

If you have sever pain, an injury, or sudden illness that convinces

you that your health is in serious jeopardy, you have the right to

receive screening and stabilization emergency services whenever and

wherever needed, without prior authorization or financial penalty.

IV. Participation in Treatment Decisions

You have the right to know all your treatment options and to

participate in decisions about your care. Parents, guardians, family

members, or other individuals that you designate can represent you if

you cannot make your own decisions.

V. Respect and Nondiscrimination

You have a right to considerate, respectful and nondiscriminatory

care from your doctors, health plan representatives, and other health

care providers.

VI. Confidentiality of Health Information

You have the right to talk in confidence with health care providers

and to have your health care information protected. You also have the

right to review and copy your own medical record and request that

your physician amend your record if it is not accurate, relevant, or

complete.

VII. Complaints and Appeals

You have the right to a fair, fast, and objective review of any

compliant you have against your health plan, doctors, hospitals or

other health care personnel. This includes complaints about waiting

times, operating hours, the conduct of health care personnel, and the

adequacy of health care facilities.

For more information see

http://www.consumer.gov/qualityhealth/rights.htm

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  • 1 year later...

Thank you so much.

> Patients' Bill of Rights

>

> I. Information Disclosure

> You have the right to receive accurate and easily understood

> information about your health plan, health care professionals, and

> health care facilities. If you speak another language, have a

> physical or mental disability, or just don't understand something,

> assistance will be provided so you can make informed health care

> decisions.

>

> II. Choice of Providers and Plans

> You have the right to a choice of health care providers that is

> sufficient to provide you with access to appropriate high-quality

> health care.

>

> III. Access to Emergency Services

> If you have sever pain, an injury, or sudden illness that convinces

> you that your health is in serious jeopardy, you have the right to

> receive screening and stabilization emergency services whenever and

> wherever needed, without prior authorization or financial penalty.

>

> IV. Participation in Treatment Decisions

> You have the right to know all your treatment options and to

> participate in decisions about your care. Parents, guardians, family

> members, or other individuals that you designate can represent you if

> you cannot make your own decisions.

>

> V. Respect and Nondiscrimination

> You have a right to considerate, respectful and nondiscriminatory

> care from your doctors, health plan representatives, and other health

> care providers.

>

> VI. Confidentiality of Health Information

> You have the right to talk in confidence with health care providers

> and to have your health care information protected. You also have the

> right to review and copy your own medical record and request that

> your physician amend your record if it is not accurate, relevant, or

> complete.

>

> VII. Complaints and Appeals

> You have the right to a fair, fast, and objective review of any

> compliant you have against your health plan, doctors, hospitals or

> other health care personnel. This includes complaints about waiting

> times, operating hours, the conduct of health care personnel, and the

> adequacy of health care facilities.

>

>

>

>

>

>

>

>

>

>

>

>

>

>

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