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Insurance Question

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My son (5 months tommorow) will be casted and fitted for a

locally made helmet this coming Thursday. The insurance people at

the hospital told us that our insurance (Mutual of Omaha) just

recently changed their policy and will not longer pay for helmeting

because they consider it a cosmetic issue. I found this site (which

is WONDERFUL) and have been encouraged by all the appeals and wins

against the insurance company so we are planning to fight!!! My

question is do we need to wait until we get a decline letter before

getting his helmet? I think I read an earlier e-mail that if we

don't wait then the insurance company can come back on us and say we

started treatment without authorization. Do we have to wait until

they decline us and we win an appeal before we can start? I really

don't want to put off getting his helmet...from everything I read the

sooner you start the better! I don't know how good of a chance we

have either because the doctor told us if we decided not to helmet

they would support that decision as well. The said it basically is a

cosmetic issue because his brain growth will still be the same. Can

you win without doctor support saying it is a medical necessity?

Amy (mom of )

Nebraska

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