Guest guest Posted May 9, 2002 Report Share Posted May 9, 2002 I just wanted to let you know I sent in my letter to Fox 4 News tonight asking Hammerly to do a story...lets keep our fingers crossed....Trisha Re: UGH! - Trisha Oh Trisha, they lost your paperwork? Did you send it to the Complaints and Appeals department in Houston? I finally got an acknowledgement letter from them today for the appeal letter I sent over 2 weeks ago, but they are so tacky! They said they were enclosing a packet with the level 2 appeals process, but then they whited it out right on the letter they sent me. Can you believe them? They are too cheap to even send me the appeals process, and they couldn't even send a new copy of the letter without the whited out part. Let's take 'em down! Gail RE: UGH! You go girl...I am on the same road as you...but I am not to the appeal stage yet they conviently lost all of my paper work so they had to start over...Good Luck sounds like you are very strong and in this for the long haul and thats what our babies need...Hugs Trisha Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 9, 2002 Report Share Posted May 9, 2002 Trisha, Good for you!!! That's 2 letters they got this week, so maybe we'll have some luck. If there is anyone else in the DFW viewing area, please send a note to all the networks asking them to do a story on plagio, tort, etc. Maybe if they get enough of us bugging them they will actually run the story. Have you been able to get a grievance coordinator or advocate assigned to you by Cigna? I have asked, but they keep telling me that they save that for escalated issues. What do they mean by that? In the meantime, I am calling them nearly everyday (I just call the 800 number from my card) and I get some "customer service associate" out in Phoenix who doesn't know squat about my appeal that is happening in Houston. If I can't get my $6000 back, then I'm going to use up $6000 of their resources by calling them and flooding them with paperwork. They are such morons and I'm just venting... Gail Gail!!!! I just wanted to let you know I sent in my letter to Fox 4 News tonight asking Hammerly to do a story...lets keep our fingers crossed....Trisha Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 9, 2002 Report Share Posted May 9, 2002 Gail...that is quite alright.. you vent all you want...no I havent gotten one nor did I know about them....they gave me a number to the Calif office that works w/these cases if I can find what I did w/the number I will give it to you....I got it last week before Drake got sick and it was on my desk, God help me find anything there, but I will look....you bug the heck out of them I agree if you cant get your money back out of them make them pay in other ways...but I know we are going to get you some money back....it may just take some time but it will happen the more we learn and the more we research we can just grab them where it hurts....My parents came over last night and want me to go get him casted and set up the helmet....I was like HELLO are you going to give me the $$$$ they didnt say...so lets hope they slept on it and they do....We just can not afford it alone we just had to pay taxes and that wiped us out....Well I need to get ready for work....We need to get together some day.... isnt to far from me I am always in Plano & Frisco...Hugs to you & remember " GO, FIGHT, WIN " Trisha Mom to Drake 3 1/2 (mr. Hyper) & Braeden 4 mo. (tort & Plagio) Re: Gail!!!! Trisha, Good for you!!! That's 2 letters they got this week, so maybe we'll have some luck. If there is anyone else in the DFW viewing area, please send a note to all the networks asking them to do a story on plagio, tort, etc. Maybe if they get enough of us bugging them they will actually run the story. Have you been able to get a grievance coordinator or advocate assigned to you by Cigna? I have asked, but they keep telling me that they save that for escalated issues. What do they mean by that? In the meantime, I am calling them nearly everyday (I just call the 800 number from my card) and I get some " customer service associate " out in Phoenix who doesn't know squat about my appeal that is happening in Houston. If I can't get my $6000 back, then I'm going to use up $6000 of their resources by calling them and flooding them with paperwork. They are such morons and I'm just venting... Gail Gail!!!! I just wanted to let you know I sent in my letter to Fox 4 News tonight asking Hammerly to do a story...lets keep our fingers crossed....Trisha Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 9, 2002 Report Share Posted May 9, 2002 let us know what they say! beck Quote Link to comment Share on other sites More sharing options...
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