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Re: UGH! - Trisha

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Oh Trisha, they lost your paperwork? Did you send it to the Complaints and Appeals department in Houston? I finally got an acknowledgement letter from them today for the appeal letter I sent over 2 weeks ago, but they are so tacky! They said they were enclosing a packet with the level 2 appeals process, but then they whited it out right on the letter they sent me. Can you believe them? They are too cheap to even send me the appeals process, and they couldn't even send a new copy of the letter without the whited out part. Let's take 'em down!

Gail

RE: UGH!

You go girl...I am on the same road as you...but I am not to the appeal stage yet they conviently lost all of my paper work so they had to start over...Good Luck sounds like you are very strong and in this for the long haul and thats what our babies need...Hugs

Trisha

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I want to bring them to their freaking knees!!!! Who made them God??? Who are they to decide my sons head problem is cosmetic & to deal w/it?!?!!? He has Torticollis HELLO that's what caused it CIGNA!!!! sorry had to get that out....I feel better Now...heehee

-----Original Message-----From: Gail [mailto:momofivftwins@...]Sent: Wednesday, May 08, 2002 3:24 PMPlagiocephaly Subject: Re: UGH! - Trisha

Oh Trisha, they lost your paperwork? Did you send it to the Complaints and Appeals department in Houston? I finally got an acknowledgement letter from them today for the appeal letter I sent over 2 weeks ago, but they are so tacky! They said they were enclosing a packet with the level 2 appeals process, but then they whited it out right on the letter they sent me. Can you believe them? They are too cheap to even send me the appeals process, and they couldn't even send a new copy of the letter without the whited out part. Let's take 'em down!

Gail

RE: UGH!

You go girl...I am on the same road as you...but I am not to the appeal stage yet they conviently lost all of my paper work so they had to start over...Good Luck sounds like you are very strong and in this for the long haul and thats what our babies need...Hugs

Trisha

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but then they whited it out right on the letter they sent me

That's pretty bad!!

Kendra

RE: UGH!

You go girl...I am on the same road as you...but I am not to the appeal stage yet they conviently lost all of my paper work so they had to start over...Good Luck sounds like you are very strong and in this for the long haul and thats what our babies need...Hugs

Trisha

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Whiting it out is so un cooth!!! are you ready to go to bat w/me Gail??? Lets

fight those good for nothing ins. Jerks....GO FIGHT WIN!!! Trisha

Re: UGH! - Trisha

but then they whited it out right on the letter they sent me

That's pretty bad!!

Kendra

RE: UGH!

You go girl...I am on the same road as you...but I am not to the appeal stage

yet they conviently lost all of my paper work so they had to start over...Good

Luck sounds like you are very strong and in this for the long haul and thats

what our babies need...Hugs

Trisha

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