I spoke with CT today about

[Guest guest]

Hello to all,

Many of you have recommended I speak with someone at CT to gain

another perspective regarding my son and his Plagio. I did call

on the CT center in San Diego and I was not impressed. The person I

spoke with did not ask any other questions than who is my insurance

carrier. I was not asked about once. When I gave her my

insurance carrier's name she said she did not believe it would be

covered. I asked her to research and if my insurance would not cover

it I would be able to personally. She told me she would call back and

I have not heard from her since...that was three days ago.

Today, I called the center in Phoenix and fortunately, I was

forwarded to the President after explaining the previous treatment I

received. What a difference!! She listened, she informed, she

listened, she informed, etc. She gave me the time I needed and not

once asked who my insurance company was, or offered the price of the

DOC band; she simply acted very professionally and appropriately.

I am glad I made another call and heeded the advise from this group.

I am to new to offer much more than my current experiences to this

group, but I hope that one day I offer something as valuable as I

have taken.

Thanks again,

's Dad,