Guest guest Posted March 8, 2012 Report Share Posted March 8, 2012 Is everyone generally comfortable with the customer service from Vitamix??? I do not have mine in my hands yet. I ordered it at home show on 2/25. I called after five days to get an estimate of shipping time and was told my order was not in the system as it usually took a week after a show to get the orders in even though my credit card was charged on the day of the show. As I still did not know anything I emailed customer service about the status four days ago and have received no reply. I am sure it will show up eventually and I will love it. However, the lack of response does concern me about what to expect in the way of service if there is a problem. I am enjoying this list and have downloaded a zillion recipes and watched every video. My freezer is stocked with frozen fruits and the vegetable bin with greens. Perhaps in some ways the delay is good as it has forced me to study before I just plugged it in and started loading it up. impatient and anxious Pat Quote Link to comment Share on other sites More sharing options...
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