Help with Frozen items not mixing thoroughly

[Guest guest]

I have just gotten my Vitamix and joined this great group. My goal this weekend

is to find time to read through all the wonderful topics/advice on here. I LOVE

the vitamix and have been using it every day!

This may have been covered (sorry)...but I am nearing the 30-day mark and need

to determine if something if wrong with my machine...so I am reaching out for

help.

When I try to do frozen items the mixture becomes frozen, as it should...but

everything is not blended.

I make the Orange Sorbet in the cookbook that came with the machine (orange, ice

and sugar). It gets to the frozen consistency but there are still chunks of

Orange.

I am doing a half recipe...so not sure if that is the problem. 1 orange (peeled

and now quartered), 2 cups ice and 1 tbsp sugar.

Same thing when I try soy milk and frozen strawberries. Great texture but still

chunks of strawberries. I let the strawberries sit for 10-15 minutes. I use the

tamper.

If I keep going until the fruit is not in chunks, I have blended it too long and

it is now too loose and not frozen.

ANY HELP would be GREATLY appreciated.

THANKS!