Guest guest Posted June 28, 2012 Report Share Posted June 28, 2012 Hello Wes,I would call Customer Service (the number is listed on the back of your machine) and let them diagnose the problem. If they need to bring it into the factory for repairs, ask them to email (as opposed to snail mail) the shipping label - faster that way… Blessings,Lea Ann SavageSatellite Beach, FL(321) 773-7088 (home)(321-961-9219 (cell)www.BlenderLady.com(AKA the Vitamix Lady :-)<))>< On Jun 27, 2012, at 10:07 PM, wess wrote: Hi I've had my vitimix for about three months recently it has started running a little bit "rough." Machine actually starts ro spin and rocks back and forth. I thought this was because of the frozen stuff but it did it after everything was blended. Is this normal? A break-in type deal or should I return it to get a warrenty replacement? Quote Link to comment Share on other sites More sharing options...
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