Guest guest Posted June 21, 2002 Report Share Posted June 21, 2002 , Your story sounds just like mine. I worked my @ss off on my appeals. I had two regular appeal levels and for the third I appeared in person. Like you I thought I did a great job - I even had one of the guys there asking me for more info because he was concerned about his baby! I lost - they stuck with their not medically necessary excuse. My case then went to an external review board and was overturned. Does your insurance co offer this option? You might want to do this before going to the DOI. If they don't then the DOI is a very good option. I used to be the complaint coordinator for a company that paid insurance claims for a number of insurance companies. DOI complaints always got excellent attention. Good luck and let me know if I can offer any assistance of advice. In the meanwhile stick to your guns - it's not over yet!!!! Marci (Mom to ) Oklahoma Quote Link to comment Share on other sites More sharing options...
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