Guest guest Posted June 19, 2002 Report Share Posted June 19, 2002 Hi everybody, I was wondering if anybody had the same porblem as I am having right now with the Insurance. First of all, it took us very long just to submit the claim. Katya was in the band for more than 2 months, when the neurosurgeon finally gave us a letter of medical nessecaty (it was very brief too. Who knows why it took him so long!)Than the claim was submitted twice by Cranial Technologies and rejected twice. Both times the reason was: There is no description of the service. The Insurance Company representative told me that all the info they received from CT was that some medical equipment was used. no description, nothing. I left a message for CT yesterday. Now I am waiting for response and wondering may I should have done something here differently. May be I need to ask CT to give me copies of all the papers they send to the Insurance company? Or may be I need to send to the Insurance company some articles on bands, but than isn't CT suppose to do it for me? I have no idea what to do now. Katya is going to be out of her band by the end of July, and we still didn't get too far with the insurance. I will appreciate any advice, Leana, Katya's mom (17 months old) Quote Link to comment Share on other sites More sharing options...
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