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Update on my insurance problem

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Ok..the lady handling my situation called me back...

She was pretty nice...and helpful..but she told me that she called Wanda and

called the insurance company..and it is denied. She said that this letter i

got today was from Wanda's original call to the insurance company....but she

had called back a day or 2 later with the info and they did deny it. So i

guess i should be receiving that denial letter soon.

She basically defended Wanda..but did say that she agreed that Wanda is very

businesslike and should be a little more compassionate with the customers...

Basically i'm in the same situation as before. She said i should pursue it

with Guardian b/c i have a better chance...she said Anthem never pays...

She said that even with Guardian..they usually will only pay 70% of $2000 not

the $3000...and that's if they'll pay.

She said that isn't that much..but i said it's so much better than me having

to pay the whole thing. Plus i would try to appeal it and try to get them to

pay 70% of $3000..but i would be ok if they paid anything.

I feel kind of dumb causing this whole mess..lol..but i think it was very

confusing to get this letter stating they are waiting for more info and

haven't made a decision after i was told that i was denied....and now Wanda

will probably hate me. I'm just glad she's not the one who does the

casting..LOL. I felt that even though i might've overreacted...most people

would've thought the same thing after receiving this letter. My mil told me

that i should still call the insurance company myself..b/c she doesn't

believe this lady either..lol..but i believe she called..it was a

misunderstanding.

Oh well....back to square one..lol. At least i still have a chance with

Guardian.

Mom to

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DO NOT GIVE UP....BE STRONG....IF THEY THINK YOU ARE WEAK THEY WILL

PUSH YOU AROUND....YOU NEED TO BE THE ONE IN CONTROL...take a deep

breath and get ready to fight Girl....we are all here to support

you...do you want me to send you my appeals stuff...Cigna gave me

such the run around it wasnt even funny...actually it was

scary....but I didnt give up....DOCUMENT EVERYTHING and I mean

EVERYTHING....every corrospondence w/CT & the insurance...Cigna told

me they were going to pay 70% and I basically said " No Way " .... and

in a matter of an hour I got a response they were paying 100%....So

stay strong and be ready to fight...DO NOT GIVE UP!!! Trisha

> Ok..the lady handling my situation called me back...

>

> She was pretty nice...and helpful..but she told me that she called

Wanda and

> called the insurance company..and it is denied. She said that

this letter i

> got today was from Wanda's original call to the insurance

company....but she

> had called back a day or 2 later with the info and they did deny

it. So i

> guess i should be receiving that denial letter soon.

>

> She basically defended Wanda..but did say that she agreed that

Wanda is very

> businesslike and should be a little more compassionate with the

customers...

>

> Basically i'm in the same situation as before. She said i should

pursue it

> with Guardian b/c i have a better chance...she said Anthem never

pays...

>

> She said that even with Guardian..they usually will only pay 70%

of $2000 not

> the $3000...and that's if they'll pay.

>

> She said that isn't that much..but i said it's so much better than

me having

> to pay the whole thing. Plus i would try to appeal it and try to

get them to

> pay 70% of $3000..but i would be ok if they paid anything.

>

> I feel kind of dumb causing this whole mess..lol..but i think it

was very

> confusing to get this letter stating they are waiting for more

info and

> haven't made a decision after i was told that i was denied....and

now Wanda

> will probably hate me. I'm just glad she's not the one who does

the

> casting..LOL. I felt that even though i might've

overreacted...most people

> would've thought the same thing after receiving this letter. My

mil told me

> that i should still call the insurance company myself..b/c she

doesn't

> believe this lady either..lol..but i believe she called..it was a

> misunderstanding.

>

> Oh well....back to square one..lol. At least i still have a

chance with

> Guardian.

>

>

> Mom to

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,

I'm sorry this is still going on ! I don't think you over reacted at

all! I totally understand that CT is a business and ppl that work

there should be businesslike BUT they also need to remember that OUR

CHILDREN are involved in this! Compassion should ALWAYS come before

business!! We as parents are the ones going through this, it is hard

enough to have to go through this, we should at least have compassion

from the ppl that treat our kids!!!

, please don't feel dumb!! You have every right to question

anything involving your child and your insurance!!!!!!

I really, really hope Guardian pays for you!!

And so what if Wanda hates you, I know she hates me.. hey we could

start are own club!! " The Wanda hates us club " . LOL

I have enough to worry about,without having to worry or not if Wanda

likes me or not and I'm sure you do too!!

Please keep us posted!!

> Ok..the lady handling my situation called me back...

>

> She was pretty nice...and helpful..but she told me that she called

Wanda and

> called the insurance company..and it is denied. She said that this

letter i

> got today was from Wanda's original call to the insurance

company....but she

> had called back a day or 2 later with the info and they did deny

it. So i

> guess i should be receiving that denial letter soon.

>

> She basically defended Wanda..but did say that she agreed that

Wanda is very

> businesslike and should be a little more compassionate with the

customers...

>

> Basically i'm in the same situation as before. She said i should

pursue it

> with Guardian b/c i have a better chance...she said Anthem never

pays...

>

> She said that even with Guardian..they usually will only pay 70% of

$2000 not

> the $3000...and that's if they'll pay.

>

> She said that isn't that much..but i said it's so much better than

me having

> to pay the whole thing. Plus i would try to appeal it and try to

get them to

> pay 70% of $3000..but i would be ok if they paid anything.

>

> I feel kind of dumb causing this whole mess..lol..but i think it

was very

> confusing to get this letter stating they are waiting for more info

and

> haven't made a decision after i was told that i was denied....and

now Wanda

> will probably hate me. I'm just glad she's not the one who does

the

> casting..LOL. I felt that even though i might've

overreacted...most people

> would've thought the same thing after receiving this letter. My

mil told me

> that i should still call the insurance company myself..b/c she

doesn't

> believe this lady either..lol..but i believe she called..it was a

> misunderstanding.

>

> Oh well....back to square one..lol. At least i still have a chance

with

> Guardian.

>

>

> Mom to

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