BC/BS NJ - Insurance Question

[Guest guest]

Hi,

I'm preparing our appeals letter and package because they denied

coverage for the DOC band based on " not medically necessary " .

Blue Cross Blue Shield of New Jersey does not issue out procedures

manuals. All we have is a 3 page document that says what they cover.

I thought we had 30 days to appeal but BC/BS says we have up to 180

days? Our 30 days are up on Friday and I'm rushing to finish the

package. Does 180 days sound right? Maybe I should ask them to fax

me something saying that we have the 180 days. Would they do that?

They are not very helpful.

Help.

Barbara (Sofia & Catalina)