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Changing adjuster??

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Dr. Medlin,

If you didn't get an answer on this yet (and assuming you're talking about a PIP

context): yes, it's lawful for the carrier to administer the patient's claim in

any way they see fit, as long as it represents a reasonable effort to perform

their obligations under the insurance policy. What's " reasonable " is pretty

elastic, but I can say with high confidence that unless an adjuster is behaving

in a patently shocking way (or something close) an insurer probably has no duty

to change adjusters based solely on the request of the insured patient.

Ben

On Jan 19, 2012, at 11:32 AM, ph Medlin wrote:

>

> The patient had called the supervisor of the adjuster to change adjusters on

the case. The supervisor is denying his request. Is this lawful??

>

> ph Medlin D.C.

>

>

--

Ben

Attorney at Law

1205 NW 25th Avenue

Portland, OR 97210

p. (503) 224-1787

f. (888) 659-7963

e. Ben@...

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