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Accounts Receivable Question

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Group,

After transitioning to a new billing system over the past year, we have

discovered a number of patient accounts receivable that are pretty old (6-18

months old). To date, we have not sent a bill to these patients for the balance

they owe.

My questions to you: Is there a billing etiquette where it is not acceptable to

send a bill to a patient for an old balance? Do you write off the balance owed

if it is past a certain point and you have never sent a bill to the patient?

I'd appreciate your input!

Thanks,

Jamey Dyson, DC

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