Guest guest Posted February 21, 2012 Report Share Posted February 21, 2012 I had a patient today tell me that she was contacted by Cigna and given some type of 'back pain packet'.A representative called her and told her a nurse could work with her on her back pain and that "not many people go to chiropractors". Evidently the conversation was very derogatory towards chiropractors.I asked her to write a letter explaining exactly what had happened. Where should I send such a complaint letter? OBCE?Thanks.Brad Farra, D.C., CCSPCertified Chiropractic Sports PhysicianGlow Healthcare Integrative Medicine2332 NW Irving St.Portland, OR 97210503-222-1865www.drbradfarra.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 21, 2012 Report Share Posted February 21, 2012 Unbelievable. Make sure she gets the person’s name and credentials that gave her that incredibly ridiculous and potentially harmful information. Report to Insurance Commission as well as to the ignorant representative’s superior. ph Medlin D.C. From: Brad Farra Sent: Tuesday, February 21, 2012 4:31 PM Subject: Cigna I had a patient today tell me that she was contacted by Cigna and given some type of 'back pain packet'. A representative called her and told her a nurse could work with her on her back pain and that "not many people go to chiropractors". Evidently the conversation was very derogatory towards chiropractors. I asked her to write a letter explaining exactly what had happened. Where should I send such a complaint letter? OBCE? Thanks. Brad Farra, D.C., CCSPCertified Chiropractic Sports PhysicianGlow Healthcare Integrative Medicine2332 NW Irving St. Portland, OR 97210503-222-1865www.drbradfarra.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 21, 2012 Report Share Posted February 21, 2012 Brad: As I stated in a post some time ago, everything is moving toward a medical home model with a gatekeeper/overseer (most likely a RN or PA) who will have the authority to steer patients through the "system." The national associations (Vern!) should be hot on this, since it's a new way for the medical profession to steer our patients away from us. The overseer will simply send the patient to PT, etc., first, leaving us as the last resort. Which, I guess, isn't exactly a new position for us. :-) Lyndon McGill, D.C. EvolvHealth Wellness Advisory Council Member Salem, Oregon www.SalemSpineClinic.com www.EvolvingDaily.com On 2/21/2012 4:31 PM, Brad Farra wrote:  I had a patient today tell me that she was contacted by Cigna and given some type of 'back pain packet'. A representative called her and told her a nurse could work with her on her back pain and that "not many people go to chiropractors".  Evidently the conversation was very derogatory towards chiropractors. I asked her to write a letter explaining exactly what had happened.  Where should I send such a complaint letter?  OBCE? Thanks. Brad Farra, D.C., CCSP Certified Chiropractic Sports Physician Glow Healthcare Integrative Medicine 2332 NW Irving St. Portland, OR 97210 503-222-1865 www.drbradfarra.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 21, 2012 Report Share Posted February 21, 2012 Colleagues, Chiropractic physicians can and will be the gatekeepers for those who are willing to practice as primary care physicians, first contact portal of entry physician types. Further, we have gotten very key non-discrimination language inserted into Senate Bill 1580 which hopefully we be passed out of the House and on to the Governor’s desk. Further, the non-discrimination language which the ACA was able to get into the Federal ACA healthcare bill will not allow the Oregon Insurance Exchange to discriminate against us either. In fact thanks to the work of the ACA and Section 2706 the non-discrimination section which Oregon must adhere to the chiropractic profession here in Oregon will have insurance equality for the first time in our history…yes Dr. McGill I am hot on it…we as a profession are red hot and rolling with more wins to come…. Cheers, Vern Saboe From: [mailto: ] On Behalf Of Lyndon McGillSent: Tuesday, February 21, 2012 5:25 PM Subject: Re: Cigna Brad:As I stated in a post some time ago, everything is moving toward a medical home model with a gatekeeper/overseer (most likely a RN or PA) who will have the authority to steer patients through the " system. " The national associations (Vern!) should be hot on this, since it's a new way for the medical profession to steer our patients away from us. The overseer will simply send the patient to PT, etc., first, leaving us as the last resort. Which, I guess, isn't exactly a new position for us. :-) Lyndon McGill, D.C.EvolvHealth Wellness Advisory Council MemberSalem, Oregonwww.SalemSpineClinic.comwww.EvolvingDaily.comOn 2/21/2012 4:31 PM, Brad Farra wrote: I had a patient today tell me that she was contacted by Cigna and given some type of 'back pain packet'. A representative called her and told her a nurse could work with her on her back pain and that " not many people go to chiropractors " . Evidently the conversation was very derogatory towards chiropractors.I asked her to write a letter explaining exactly what had happened. Where should I send such a complaint letter? OBCE? Thanks.Brad Farra, D.C., CCSPCertified Chiropractic Sports PhysicianGlow Healthcare Integrative Medicine2332 NW Irving St.Portland, OR 97210503-222-1865www.drbradfarra.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 21, 2012 Report Share Posted February 21, 2012 Hi Vern, Should we be reading something into " those who are willing to practice as primary care physicians... " . I was under the impression we were portAl of entry physicans already. Is something changing? Sent from my BlackBerry® smartphone, powered by CREDO Mobile. Re: Cigna Brad: As I stated in a post some time ago, everything is moving toward a medical home model with a gatekeeper/overseer (most likely a RN or PA) who will have the authority to steer patients through the " system. " The national associations (Vern!) should be hot on this, since it's a new way for the medical profession to steer our patients away from us. The overseer will simply send the patient to PT, etc., first, leaving us as the last resort. Which, I guess, isn't exactly a new position for us. :-) Lyndon McGill, D.C. EvolvHealth Wellness Advisory Council Member Salem, Oregon www.SalemSpineClinic.com <http://www.SalemSpineClinic.com> www.EvolvingDaily.com <http://www.EvolvingDaily.com> On 2/21/2012 4:31 PM, Brad Farra wrote: I had a patient today tell me that she was contacted by Cigna and given some type of 'back pain packet'. A representative called her and told her a nurse could work with her on her back pain and that " not many people go to chiropractors " . Evidently the conversation was very derogatory towards chiropractors. I asked her to write a letter explaining exactly what had happened. Where should I send such a complaint letter? OBCE? Thanks. Brad Farra, D.C., CCSP Certified Chiropractic Sports Physician Glow Healthcare Integrative Medicine 2332 NW Irving St. Portland, OR 97210 503-222-1865 www.drbradfarra.com <http://www.drbradfarra.com/> Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 22, 2012 Report Share Posted February 22, 2012 Brad: Send that concern to the Oregon State Insurance Commission on Summer St in Salem. SunnySunny Kierstyn, RN DC Fibromyalgia Care Center of Oregon 2677 Willakenzie Road, 7CEugene, Oregon, 97401541- 654-0850; Fx; 541- 654-0834www.drsunnykierstyn.com From: bpfarra@...Date: Wed, 22 Feb 2012 00:31:11 +0000Subject: Cigna I had a patient today tell me that she was contacted by Cigna and given some type of 'back pain packet'.A representative called her and told her a nurse could work with her on her back pain and that "not many people go to chiropractors". Evidently the conversation was very derogatory towards chiropractors.I asked her to write a letter explaining exactly what had happened. Where should I send such a complaint letter? OBCE?Thanks.Brad Farra, D.C., CCSPCertified Chiropractic Sports PhysicianGlow Healthcare Integrative Medicine2332 NW Irving St.Portland, OR 97210503-222-1865www.drbradfarra.com Quote Link to comment Share on other sites More sharing options...
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