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We get another appeal!

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Good news (I think)! My husband brought home some info from work and it looks like we get another appeal. Now that Cigna has made their final denial, we can submit an appeal to the Employee Benefits Committee at his Employer. All they want is our final denial letter and an explanation of why we think the claim was denied in error. Ah, let me count the ways...

Has anyone done this before? What approach would you take? If you were me, would you take the time to point out all the ways in which Cigna has abused us, or would you just stick to the medical facts? This one might actually count for something because it will never even get sent to Cigna, and Nortel could force them to pay!

Gail, Sam and Sara's mom, DOC grads

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