Re: My one excuse is gone!

[Guest guest]

In a message dated 7/9/04 6:59:34 AM, snowdrift52003@... writes:

Apparently their 24 hour cancellation policy does not allow for

illness or emergencies. The "one excuse" is all I'll ever get (even

if I go there for 30 years!), unless I talk to the practitioner and

get some sort of exemption

Sounds like a rip off joint.

Since you are a valued customer that goes their often, you should have been cut some slack.

Find another clinic!

Pris

Bored pig?

ANY age pig can learn tricks and obedience the EASY way!

Or, even become a star.

"Potbellied Pig Behavior and Training" book

www.valentinesperformingpigs.com

[Guest guest]

I think what hurt the most was the way the person talked to me, like

I was trying to pull something. The vulnerability that comes from

not feeling well intensified the experience for me. But I know I have

choices, and when I feel better I will explore them.

Sierra

>

> In a message dated 7/9/04 6:59:34 AM, snowdrift52003@y... writes:

>

>

> > Apparently their 24 hour cancellation policy does not allow for

> > illness or emergencies. The " one excuse " is all I'll ever get

(even

> > if I go there for 30 years!), unless I talk to the practitioner

and

> > get some sort of exemption

> >

>

> Sounds like a rip off joint.

> Since you are a valued customer that goes their often, you should

have been

> cut some slack.

> Find another clinic!

> Pris

>

>

>

> Bored pig?

> ANY age pig can learn tricks and obedience the EASY way!

> Or, even become a star.

> " Potbellied Pig Behavior and Training " book

> www.valentinesperformingpigs.com

[Guest guest]

Definitely find a new clinic... not only that, but call the current one and

ask to speak to someone in management. Explain to them exactly why you will

no longer be patronizing their business and why you'll also NOT be

recommending them to anyone.

One " excuse " ? That's the most ridiculous thing I've ever heard in 10 years

of too many doctors to count.

Jenni

[Guest guest]

Sierra,

I'm sorry you have had to use your " one excuse " . I wouldn't be happy

having to pay for an appointment I couldn't keep. However, I do

understand why they have the policy. If you had a 9:30 am

appointment and cancelled that same morning, there is no way they

could get someone else to fill your spot. Therefore, they have lost

the income from that time slot. Yes it wasn't your fault, but it also

wasn't their fault.

I remember one time when I was at the Dentist. It was an afternoon

appointment. The receptionist came in to the room and told the

Dentist that so-and-so just called to say he couldn't make his

appointment that was schedule in the next hour. The Dentist

said " That makes 3 people who cancelled appointments today " . He

wasn't happy because he lost income for 3 appointments in one day.

Not only did he not get the income, but he still had to pay the

office staff for those 3 hours, rent, electricity, etc.

It would make sense for a Dr. to make an exception for patients he's

been seeing for years. If I were a Dr and I had a patient who hadn't

missed an appointment in years, I wouldn't change them for a last-

minute cancellation. However, if I had someone who cancelled

frequently, I would charge.

The one-excuse policy is a common policy where I live. If your

practioner won't give you an exception, I hope you can find one who

allows last minute cancellations. I know you couldn't help the fact

you weren't able to make the appointment.

Good luck!

Jean

> Hello all,

> Last night I increased my dose of MTX and realized this morning

> that I should not try to drive to a 9:45 a.m. acupuncture

appointment.

> When I called in sick, I was told that I had not used my " one

excuse "

> yet, so I could use it this time and avoid paying the $65 treatment

> fee. Apparently their 24 hour cancellation policy does not allow

for

> illness or emergencies. The " one excuse " is all I'll ever get (even

> if I go there for 30 years!), unless I talk to the practitioner and

> get some sort of exemption. I guess I will do that, and if they are

> unbending I will look for another provider with a more flexible

> policy. It was disappointing to run into that cold-feeling " policy "

> this morning when I am not feeling well and when I contacted a

place

> that I normally associate with comfort.

> It helps to write...thanks!

>

> Sierra

[Guest guest]

Thanks for your thoughts, Jean. I do understand their point of view.

S.

> > Hello all,

> > Last night I increased my dose of MTX and realized this morning

> > that I should not try to drive to a 9:45 a.m. acupuncture

> appointment.

> > When I called in sick, I was told that I had not used my " one

> excuse "

> > yet, so I could use it this time and avoid paying the $65

treatment

> > fee. Apparently their 24 hour cancellation policy does not allow

> for

> > illness or emergencies. The " one excuse " is all I'll ever get

(even

> > if I go there for 30 years!), unless I talk to the practitioner

and

> > get some sort of exemption. I guess I will do that, and if they

are

> > unbending I will look for another provider with a more flexible

> > policy. It was disappointing to run into that cold-

feeling " policy "

> > this morning when I am not feeling well and when I contacted a

> place

> > that I normally associate with comfort.

> > It helps to write...thanks!

> >

> > Sierra

[Guest guest]

The doctor I used to work for would charge for the appointment if the cancellation were an hour or less before the appointment. Many times there are people who call in and ask for the "first available" appointment in case there is a cancellation.

Hugs, Jacy

~Sacred cows make the best hamburger

jacymail@...IM: jacygal - ICQ: 96949087www.geocities.com/mtn_rose

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-----Original Message-----From: babygirl4us2luv [mailto:babygirl4us2luv@...]Sent: Friday, July 09, 2004 16:22Rheumatoid Arthritis Subject: Re: My one excuse is gone!Sierra,I'm sorry you have had to use your "one excuse". I wouldn't be happy having to pay for an appointment I couldn't keep. However, I do understand why they have the policy. If you had a 9:30 am appointment and cancelled that same morning, there is no way they could get someone else to fill your spot. Therefore, they have lost the income from that time slot. Yes it wasn't your fault, but it also wasn't their fault. I remember one time when I was at the Dentist. It was an afternoon appointment. The receptionist came in to the room and told the Dentist that so-and-so just called to say he couldn't make his appointment that was schedule in the next hour. The Dentist said "That makes 3 people who cancelled appointments today". He wasn't happy because he lost income for 3 appointments in one day. Not only did he not get the income, but he still had to pay the office staff for those 3 hours, rent, electricity, etc. It would make sense for a Dr. to make an exception for patients he's been seeing for years. If I were a Dr and I had a patient who hadn't missed an appointment in years, I wouldn't change them for a last-minute cancellation. However, if I had someone who cancelled frequently, I would charge.The one-excuse policy is a common policy where I live. If your practioner won't give you an exception, I hope you can find one who allows last minute cancellations. I know you couldn't help the fact you weren't able to make the appointment. Good luck!> Hello all,> Last night I increased my dose of MTX and realized this morning > that I should not try to drive to a 9:45 a.m. acupuncture appointment.> When I called in sick, I was told that I had not used my "one excuse" > yet, so I could use it this time and avoid paying the $65 treatment > fee. Apparently their 24 hour cancellation policy does not allow for > illness or emergencies. The "one excuse" is all I'll ever get (even > if I go there for 30 years!), unless I talk to the practitioner and > get some sort of exemption. I guess I will do that, and if they are > unbending I will look for another provider with a more flexible > policy. It was disappointing to run into that cold-feeling "policy" > this morning when I am not feeling well and when I contacted a place > that I normally associate with comfort.> It helps to write...thanks!> > Sierra