Re: HELP - NEED SOME INFO!!!!!!!

September 30, 2002

,

Thank you for the website! Don't know how I missed that on Orthomerica's site. I found the number for the center in Panama City and they have done the STARband but the said not many. I am gonna have my Ortho call them when I go to my visit tomorrow - I want him to screen them to make sure they know what they are doing! If not - it looks like there are two facilities in Tallahassee which is about 2 hours away. Thanks so much!

Ethan - starband since aug. 27

In a message dated 9/30/2002 10:09:48 AM Central Daylight Time, tkbel@... writes:

Hi ,

Wow, tough situation that you're in! Sorry you are having problems

with the STARband shifting, hopefully that will all be resolved

soon! I don't live in FL, but I went onto Orthomerica's website and

clicked the find and orthotist link and found that there is a Hanger

O & P right in Panama City, FL. This is the only one that was listed

w/in a 50 mile radius... It's worth a shot! Here is the web address

(Sorry, I don't know how to make it a link)

http://www.oandp.com/facilities/

If you copy and paste the address into your browser, then type in the

zip it comes up with the address.

Good luck in your search!

,

Mom to and (STARband since 9/13/02)

> Hi everyone! I am one of the new ones here who has a 5 month old

son in the

> STARband. We are still having some problems with the helmet

shifting to the

> right and pressing one ear back and the other forward! UGH.

Called the

> Ortho and waiting for a call back.

>

> Anyway - we are a military family and we live in San , TX

but we are

> moving to Panama City Beach, FL in two weeks. The problem we are

running

> into here is we need to find an Ortho who does the STARband that is

located

> near there. My son is only a little over a month into the helmet.

The Ortho

> who we see (is a civilian) has had trouble finding someone in that

area.

> Does anyone live in that area who knows of anyone! I am willing to

drive far

> if necessary! I am stressing out! Especially since I found out

that our

> insurance company already paid in full for the entire helmet and

visits so

> this person would have to help us out I guess by finishing the job

for free.

> My Ortho says that they do it for other people in my situation but

it might

> be hard to find someone to do it. GREAT! Has anyone ever been in

this

> situation? Thanks for your help!

>

> Ethan (starband since Aug. 29)

September 30, 2002

Debbie,

Yes, we do have Tricare. They did cover the helmet. Our Pediatrician called Tricare and told them that Ethan HAD to have the helmet due to him have torticollis and it causing severe flattening to his right back side of the head. We were going to PT and his torticollis was getting better but we still couldn't keep him off of his right side of his head. The flat spot was comfortable for him. We repositioned with no luck - he was too squirmy. His Pediatrician is really good and she made sure they would cover it - she even told them that she would hate to see a lawsuit result if they didn't cover! She is great!

The helmet has helped a great deal but there is still an area (small one) that still seems flat. I hope that with more adjustments it will round out more. He has had his helmet since August 27th.

I will keep you posted!

Ethan starband since aug. 27th

In a message dated 9/30/2002 10:32:40 AM Central Daylight Time, dj2kirby@... writes:

:

I can understand why you are so stressed out! Moving, especially to

a new state, is stressful enough, now you have to worry about finding

an orthotist.

Hopefully someone in the FL area who has used starband will reply to

you with a good orthotist nearby. I wish I could be more help to you!

Do you have Tricare insurance? Just curious cuz most of our military

family members do have Tricare, not many have had their band covered,

especially w/o a fight! That's great they covered the band.

I hope your orthotist gets back with you soon about the shifting,

sounds like an adjustment needs to be made. Have you seen any

improvement yet while in the band?

Good luck with everything - please keep us posted.

Debbie Abbys' mom DOCGrad

MI

> Hi everyone! I am one of the new ones here who has a 5 month old

son in the

> STARband. We are still having some problems with the helmet

shifting to the

> right and pressing one ear back and the other forward! UGH.

Called the

> Ortho and waiting for a call back.

>

> Anyway - we are a military family and we live in San , TX

but we are

> moving to Panama City Beach, FL in two weeks. The problem we are

running

> into here is we need to find an Ortho who does the STARband that is

located

> near there. My son is only a little over a month into the helmet.

The Ortho

> who we see (is a civilian) has had trouble finding someone in that

area.

> Does anyone live in that area who knows of anyone! I am willing to

drive far

> if necessary! I am stressing out! Especially since I found out

that our

> insurance company already paid in full for the entire helmet and

visits so

> this person would have to help us out I guess by finishing the job

for free.

> My Ortho says that they do it for other people in my situation but

it might

> be hard to find someone to do it. GREAT! Has anyone ever been in

this

> situation? Thanks for your help!

>

> Ethan (starband since Aug. 29)

September 30, 2002

,

The fitting problems are frustrating! Especially since it seems like it is making my son's ear look worse than it did. When he started developing the plagio it made his ears appear different and the ear on the flatted side much bigger than the other one. So of course I am getting frustrated with this. You're right, maybe this move will be a blessing! I also lived in Florida for 11 years so it will be like going home in a way. Thanks for the positive advice!

Ethan starband since aug. 27

September 30, 2002

,

That is a good idea - I am gonna bring that up when I see my ortho tomorrow! Either they repay me the amount or work out something with the new ortho and they pay them?! Thanks

Ethan starband since aug.27

n a message dated 9/30/2002 10:52:03 AM Central Daylight Time, taime@... writes:

Hi ,

I know that with the DOCband the total amount you pay, is for the

band and adjustments. This is just a thought but maybe the place you

got your son's STARband from, would be willing to give you a partial

refund. Since you paid in full and have only had the band for a

month. And you are moving out of state. Maybe you should talk to

whoever is in charge. Tell them the situation that your in. At least

this way when you do find a new ortho in Fla.. you won't have to pay

anything out of pocket. Good luck and please keep us posted!

> Hi everyone! I am one of the new ones here who has a 5 month old

son in the

> STARband. We are still having some problems with the helmet

shifting to the

> right and pressing one ear back and the other forward! UGH.

Called the

> Ortho and waiting for a call back.

>

> Anyway - we are a military family and we live in San , TX

but we are

> moving to Panama City Beach, FL in two weeks. The problem we are

running

> into here is we need to find an Ortho who does the STARband that is

located

> near there. My son is only a little over a month into the helmet.

The Ortho

> who we see (is a civilian) has had trouble finding someone in that

area.

> Does anyone live in that area who knows of anyone! I am willing to

drive far

> if necessary! I am stressing out! Especially since I found out

that our

> insurance company already paid in full for the entire helmet and

visits so

> this person would have to help us out I guess by finishing the job

for free.

> My Ortho says that they do it for other people in my situation but

it might

> be hard to find someone to do it. GREAT! Has anyone ever been in

this

> situation? Thanks for your help!

>

> Ethan (starband since Aug. 29)

September 30, 2002

Hi ,

Wow, tough situation that you're in! Sorry you are having problems

with the STARband shifting, hopefully that will all be resolved

soon! I don't live in FL, but I went onto Orthomerica's website and

clicked the find and orthotist link and found that there is a Hanger

O & P right in Panama City, FL. This is the only one that was listed

w/in a 50 mile radius... It's worth a shot! Here is the web address

(Sorry, I don't know how to make it a link)

http://www.oandp.com/facilities/

If you copy and paste the address into your browser, then type in the

zip it comes up with the address.

Good luck in your search!

,

Mom to and (STARband since 9/13/02)

> Hi everyone! I am one of the new ones here who has a 5 month old

son in the

> STARband. We are still having some problems with the helmet

shifting to the

> right and pressing one ear back and the other forward! UGH.

Called the

> Ortho and waiting for a call back.

>

> Anyway - we are a military family and we live in San , TX

but we are

> moving to Panama City Beach, FL in two weeks. The problem we are

running

> into here is we need to find an Ortho who does the STARband that is

located

> near there. My son is only a little over a month into the helmet.

The Ortho

> who we see (is a civilian) has had trouble finding someone in that

area.

> Does anyone live in that area who knows of anyone! I am willing to

drive far

> if necessary! I am stressing out! Especially since I found out

that our

> insurance company already paid in full for the entire helmet and

visits so

> this person would have to help us out I guess by finishing the job

for free.

> My Ortho says that they do it for other people in my situation but

it might

> be hard to find someone to do it. GREAT! Has anyone ever been in

this

> situation? Thanks for your help!

>

> Ethan (starband since Aug. 29)

September 30, 2002

:

I can understand why you are so stressed out! Moving, especially to

a new state, is stressful enough, now you have to worry about finding

an orthotist.

Hopefully someone in the FL area who has used starband will reply to

you with a good orthotist nearby. I wish I could be more help to you!

Do you have Tricare insurance? Just curious cuz most of our military

family members do have Tricare, not many have had their band covered,

especially w/o a fight! That's great they covered the band.

I hope your orthotist gets back with you soon about the shifting,

sounds like an adjustment needs to be made. Have you seen any

improvement yet while in the band?

Good luck with everything - please keep us posted.

Debbie Abbys' mom DOCGrad

MI

> Hi everyone! I am one of the new ones here who has a 5 month old

son in the

> STARband. We are still having some problems with the helmet

shifting to the

> right and pressing one ear back and the other forward! UGH.

Called the

> Ortho and waiting for a call back.

>

> Anyway - we are a military family and we live in San , TX

but we are

> moving to Panama City Beach, FL in two weeks. The problem we are

running

> into here is we need to find an Ortho who does the STARband that is

located

> near there. My son is only a little over a month into the helmet.

The Ortho

> who we see (is a civilian) has had trouble finding someone in that

area.

> Does anyone live in that area who knows of anyone! I am willing to

drive far

> if necessary! I am stressing out! Especially since I found out

that our

> insurance company already paid in full for the entire helmet and

visits so

> this person would have to help us out I guess by finishing the job

for free.

> My Ortho says that they do it for other people in my situation but

it might

> be hard to find someone to do it. GREAT! Has anyone ever been in

this

> situation? Thanks for your help!

>

> Ethan (starband since Aug. 29)

September 30, 2002

-

What a predicament! I see someone said there is a Hanger near where

you will be. If you call them, make sure to interview them on their

expertise. Will your son be needing a 2nd band? If so and you

agree to get that with Hanger, perhaps they will continue treatment

with the first one free of charge. Just a thought.

I can imagine you are frustrated! Sounds like you are having

serious fitting issues. The band should not be doing that to the

ears. Are you seeing improvement with the plagio?

Maybe the move will be a blessing in diguise and you will really

like the new orthos? Just trying to stay positive for you!

Dane's mom DOC Grad

> Hi everyone! I am one of the new ones here who has a 5 month old

son in the

> STARband. We are still having some problems with the helmet

shifting to the

> right and pressing one ear back and the other forward! UGH.

Called the

> Ortho and waiting for a call back.

>

> Anyway - we are a military family and we live in San , TX

but we are

> moving to Panama City Beach, FL in two weeks. The problem we are

running

> into here is we need to find an Ortho who does the STARband that

is located

> near there. My son is only a little over a month into the

helmet. The Ortho

> who we see (is a civilian) has had trouble finding someone in that

area.

> Does anyone live in that area who knows of anyone! I am willing

to drive far

> if necessary! I am stressing out! Especially since I found out

that our

> insurance company already paid in full for the entire helmet and

visits so

> this person would have to help us out I guess by finishing the job

for free.

> My Ortho says that they do it for other people in my situation but

it might

> be hard to find someone to do it. GREAT! Has anyone ever been in

this

> situation? Thanks for your help!

>

> Ethan (starband since Aug. 29)

September 30, 2002