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breakspear hospital moan

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i've been having some problems with the breakspear hospital i wondered whether

anyone

else has experienced similar challenges. we've been seeing dr heard for almost

3 years and

we've found him to be well informed and thorough. however, my experience is

that the

nursing department (who calculate the perscriptions and ship them) are not as

thorough. we

have received the wrong amounts of items, or had missing items and missed

chelating

sessions etc. we have also been charged twice for the same invoice and been

overcharged a

few times. just recently dr heard advised that we take a 10 day course of the

antibiotic

humatin for parasites. but the nurse manager (mark) only put an eight day

course in the

parcel. when i called up to query, i was told that it was sufficient, so there

wasn't a problem.

but to me there is a problem if a doctor is advising a certain treatment and i'm

not receiving

it. also even though there have been a list of 'mistakes' they don't seem to be

doing anything

about it. plus, we are paying lots of money for these treatments. i've lost my

confidence

now, i'm almost expecting items to turn up wrongly calculated!

i would probably change provider, but after 3 years of paying for the treatment

myself, i have

just received funding from caudwell for the breakspear treatment, so i don't

really want to

change.

karenza

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