Guest guest Posted May 20, 2008 Report Share Posted May 20, 2008 and I talked with a customer service supervisor at Axcan Pharmacuticals today. The company was very appologitic about the shortage of ADEKs. We were told the April shipment from their manufacturer did not meet their quality control standards and had to be destroyed. Unfortunately, that was the whole supply for late spring and summer. They have another manufacturing run in progress, but don't expect it to be available until late July or early August. They are also sending me some literature on the AquADEKs product, enough that I can take some to my appointment with Dr. K. later next week. I'll ask him for his opinion about using that as a substitute for the regular ADEKs tablets and get permission to post the response here. I have about 90 tablets left in my personal supply. I've cut back to one a day just to try and keep a little semblance of normalcy in the routine, and that should get me through to the end of July. Hopefully, the new shipment will be in by then. One thing I think the customer service people were a bit surprised about was the fact that GR-DS patients are some of their best customers. When they developed ADEKs, they were targeting a small percentage of the population that could not absorb fat-soluable vitamines. They were looking at specific medical problems, but had not considered any type of WLS in their computations. The supervisor I talked with said he would take that information back to the department responsible for getting the product from the manufacturer and indicated they may have to reevaluate the amount they order at any given time, taking in to consideration a larger market than had been forecast. Either he's very sincere and concerned about the effects of potential shortages or he knows all the right words to keep unhappy customers smiling. We'll just have to wait and see. Jerry Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 20, 2008 Report Share Posted May 20, 2008 Hey Jerry I am taking the Aquadeks already. One thing to note, they give me a tasty burb afterwards, if you know what I mean. Kinda like when you take fish oil and then can taste it an hour later. Kristy On Wed, May 21, 2008 at 7:16 AM, and Jerry Lamb wrote: > and I talked with a customer service supervisor at Axcan > Pharmacuticals today. The company was very appologitic about the shortage > of ADEKs. We were told the April shipment from their manufacturer did not > meet their quality control standards and had to be destroyed. > Unfortunately, that was the whole supply for late spring and summer. They > have another manufacturing run in progress, but don't expect it to be > available until late July or early August. > > They are also sending me some literature on the AquADEKs product, enough > that I can take some to my appointment with Dr. K. later next week. I'll > ask him for his opinion about using that as a substitute for the regular > ADEKs tablets and get permission to post the response here. > > I have about 90 tablets left in my personal supply. I've cut back to one a > day just to try and keep a little semblance of normalcy in the routine, and > that should get me through to the end of July. Hopefully, the new shipment > will be in by then. > > One thing I think the customer service people were a bit surprised about > was the fact that GR-DS patients are some of their best customers. When > they developed ADEKs, they were targeting a small percentage of the > population that could not absorb fat-soluable vitamines. They were looking > at specific medical problems, but had not considered any type of WLS in > their computations. The supervisor I talked with said he would take that > information back to the department responsible for getting the product from > the manufacturer and indicated they may have to reevaluate the amount they > order at any given time, taking in to consideration a larger market than > had been forecast. > > Either he's very sincere and concerned about the effects of potential > shortages or he knows all the right words to keep unhappy customers > smiling. We'll just have to wait and see. > > Jerry > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 20, 2008 Report Share Posted May 20, 2008 I started Geneva's liquid vitamins last Monday. first day was horrible because I tried to do it " straight.' I mixed it with tomato juice and it's pretty " doable " with no aftertaste nor any revisit later. _____________________________ © 2008 The contents of this email message, including any and all attachments, are intended solely for the use of the person or entity to whom the email was addressed. It contains information that may be protected by the contractor-client privilege, work-product doctrine or other privileges including international copyright, and is restricted from disclosure by applicable state and federal law. Any dissemination, distribution, or use of the contents of this message by any means whatsoever, including copying, forwarding, or attaching, is strictly prohibited by law. If you received this email message in error, please contact the sender by reply email and permanently delete all copies of the original email and any attached documentation. Re: ADEKs Update Hey Jerry I am taking the Aquadeks already. One thing to note, they give me a tasty burb afterwards, if you know what I mean. Kinda like when you take fish oil and then can taste it an hour later. Kristy On Wed, May 21, 2008 at 7:16 AM, and Jerry Lamb wrote: > and I talked with a customer service supervisor at Axcan > Pharmacuticals today. The company was very appologitic about the shortage > of ADEKs. We were told the April shipment from their manufacturer did not > meet their quality control standards and had to be destroyed. > Unfortunately, that was the whole supply for late spring and summer. They > have another manufacturing run in progress, but don't expect it to be > available until late July or early August. > > They are also sending me some literature on the AquADEKs product, enough > that I can take some to my appointment with Dr. K. later next week. I'll > ask him for his opinion about using that as a substitute for the regular > ADEKs tablets and get permission to post the response here. > > I have about 90 tablets left in my personal supply. I've cut back to one a > day just to try and keep a little semblance of normalcy in the routine, and > that should get me through to the end of July. Hopefully, the new shipment > will be in by then. > > One thing I think the customer service people were a bit surprised about > was the fact that GR-DS patients are some of their best customers. When > they developed ADEKs, they were targeting a small percentage of the > population that could not absorb fat-soluable vitamines. They were looking > at specific medical problems, but had not considered any type of WLS in > their computations. The supervisor I talked with said he would take that > information back to the department responsible for getting the product from > the manufacturer and indicated they may have to reevaluate the amount they > order at any given time, taking in to consideration a larger market than > had been forecast. > > Either he's very sincere and concerned about the effects of potential > shortages or he knows all the right words to keep unhappy customers > smiling. We'll just have to wait and see. > > Jerry > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 21, 2008 Report Share Posted May 21, 2008 Hey Jerry, Just wanted to let you know the pharmacy in our building has ADEKs if you want to get some while you are here. I am not sure how many bottles she has left but she did inform me that she had some when I mentioned the shortage. You have to ask for them because they are kept here in the back. Dee Dee Tinkle, Bariatric Coordinator Delano Surgical Group ext 25 FAX Sometimes angels fly close enough to you that you can hear the flutter of their wings... This Email contains potential individually identifiable patient health information. The use and disclosure of information contained in this email is restricted by HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPPA) and is protected under the privacy act of 1974. The information is intended for the use of the addressee(s) identified. This Email material must be destroyed electronically or otherwise if printed when its use is no longer required. No portion of this email may be disseminated without the explicit authorization of the original sender. If the reader of the message is not the intended recipient of this communication they should immediately respond to this communication . PLEASE NOTE THAT ANY DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION IS STRICTLY PROHIBITED. From: DS_Friends_Keshishian [mailto:DS_Friends_Keshishian ] On Behalf Of and Jerry Lamb Sent: Tuesday, May 20, 2008 2:16 PM To: DS_Friends_Keshishian Subject: ADEKs Update and I talked with a customer service supervisor at Axcan Pharmacuticals today. The company was very appologitic about the shortage of ADEKs. We were told the April shipment from their manufacturer did not meet their quality control standards and had to be destroyed. Unfortunately, that was the whole supply for late spring and summer. They have another manufacturing run in progress, but don't expect it to be available until late July or early August. They are also sending me some literature on the AquADEKs product, enough that I can take some to my appointment with Dr. K. later next week. I'll ask him for his opinion about using that as a substitute for the regular ADEKs tablets and get permission to post the response here. I have about 90 tablets left in my personal supply. I've cut back to one a day just to try and keep a little semblance of normalcy in the routine, and that should get me through to the end of July. Hopefully, the new shipment will be in by then. One thing I think the customer service people were a bit surprised about was the fact that GR-DS patients are some of their best customers. When they developed ADEKs, they were targeting a small percentage of the population that could not absorb fat-soluable vitamines. They were looking at specific medical problems, but had not considered any type of WLS in their computations. The supervisor I talked with said he would take that information back to the department responsible for getting the product from the manufacturer and indicated they may have to reevaluate the amount they order at any given time, taking in to consideration a larger market than had been forecast. Either he's very sincere and concerned about the effects of potential shortages or he knows all the right words to keep unhappy customers smiling. We'll just have to wait and see. Jerry Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 21, 2008 Report Share Posted May 21, 2008 Hey Dee, I haven't been told anything about needing any ADEK's just the Calcium and Multi-Vit I remember hearing about making sure you get your ADEK's but I thought I was getting them by just taking my multi-vit and calcium since my calcium has vit D is there something else I need to be taking???? Thanks Melody Dee Tinkle wrote: Hey Jerry, Just wanted to let you know the pharmacy in our building has ADEKs if you want to get some while you are here. I am not sure how many bottles she has left but she did inform me that she had some when I mentioned the shortage. You have to ask for them because they are kept here in the back. Dee Dee Tinkle, Bariatric Coordinator Delano Surgical Group ext 25 FAX Sometimes angels fly close enough to you that you can hear the flutter of their wings... This Email contains potential individually identifiable patient health information. The use and disclosure of information contained in this email is restricted by HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPPA) and is protected under the privacy act of 1974. The information is intended for the use of the addressee(s) identified. This Email material must be destroyed electronically or otherwise if printed when its use is no longer required. No portion of this email may be disseminated without the explicit authorization of the original sender. If the reader of the message is not the intended recipient of this communication they should immediately respond to this communication . PLEASE NOTE THAT ANY DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION IS STRICTLY PROHIBITED. From: DS_Friends_Keshishian [mailto:DS_Friends_Keshishian ] On Behalf Of and Jerry Lamb Sent: Tuesday, May 20, 2008 2:16 PM To: DS_Friends_Keshishian Subject: ADEKs Update and I talked with a customer service supervisor at Axcan Pharmacuticals today. The company was very appologitic about the shortage of ADEKs. We were told the April shipment from their manufacturer did not meet their quality control standards and had to be destroyed. Unfortunately, that was the whole supply for late spring and summer. They have another manufacturing run in progress, but don't expect it to be available until late July or early August. They are also sending me some literature on the AquADEKs product, enough that I can take some to my appointment with Dr. K. later next week. I'll ask him for his opinion about using that as a substitute for the regular ADEKs tablets and get permission to post the response here. I have about 90 tablets left in my personal supply. I've cut back to one a day just to try and keep a little semblance of normalcy in the routine, and that should get me through to the end of July. Hopefully, the new shipment will be in by then. One thing I think the customer service people were a bit surprised about was the fact that GR-DS patients are some of their best customers. When they developed ADEKs, they were targeting a small percentage of the population that could not absorb fat-soluable vitamines. They were looking at specific medical problems, but had not considered any type of WLS in their computations. The supervisor I talked with said he would take that information back to the department responsible for getting the product from the manufacturer and indicated they may have to reevaluate the amount they order at any given time, taking in to consideration a larger market than had been forecast. Either he's very sincere and concerned about the effects of potential shortages or he knows all the right words to keep unhappy customers smiling. We'll just have to wait and see. Jerry Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 22, 2008 Report Share Posted May 22, 2008 Melody - I'm not Dee, and I won't claim to know everything she does! But I only take Calcium with an extra Dry Vitamin D and my Daily Multi-vitamin/mineral as well. I was 6 months out Monday and Dr. K told me today that I'm doing well and my labs are great. I could be wrong, but, ADEK's will be added if and when it's needed. Jolene in Bakersfield _____ From: DS_Friends_Keshishian [mailto:DS_Friends_Keshishian ] On Behalf Of Melody Wiggins Sent: Wednesday, May 21, 2008 10:56 PM To: DS_Friends_Keshishian Subject: RE: ADEKs Update Hey Dee, I haven't been told anything about needing any ADEK's just the Calcium and Multi-Vit I remember hearing about making sure you get your ADEK's but I thought I was getting them by just taking my multi-vit and calcium since my calcium has vit D is there something else I need to be taking???? Thanks Melody _____ No viruses found in this incoming message Scanned by iolo AntiVirus 1.5.3.5 http://www.iolo.com <http://www.iolo.com/iav/iavpop3> _______________________________________ No viruses found in this outgoing message Scanned by iolo AntiVirus 1.5.3.5 http://www.iolo.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 23, 2008 Report Share Posted May 23, 2008 > > Hey Dee, > > I haven't been told anything about needing any ADEK's just the Calcium and Multi-Vit I remember hearing about making sure you get your ADEK's but I thought I was getting them by just taking my multi-vit and calcium since my calcium has vit D is there something else I need to be taking???? > > Thanks > > Melody ******************* Hi Melody, When you need to add ADEKs Dr K will let you know. Until then - continue doing what you are doing. hth Sharon in Onyx Quote Link to comment Share on other sites More sharing options...
Guest guest Posted May 23, 2008 Report Share Posted May 23, 2008 Hi Jo, Thank you, I'm almost 9mos out I'm down 80 lbs as of my last weigh in and I feel like I don't know as much as I should. I know I don't come on here as often as I should. I don't exercise and I'm stressed out with the court battle on trying to be able to help my grandson. I must say though that I've gone from a size 24/26 W to a size 16/18 16W fits better than 16 misses, I think it's because my hips spread after I had babies. I don't think I'll ever be a size 6 or even a 10 for that matter, I'll be happy wearing a size 14 maybe 12. One thing I know for sure though is I'm loving my DS and I'm happier and feel better than I have in at least 20 yrs. anyway, I was told by someone else in the group the same thing so you're right and I appreciate you letting me know, like I said I'm almost 9 mos out and I didn't know. I don't know what to do to get myself motivated to exercise, I have a tread mill and a Gazelle and a exercise ball, heck I even have palates and I can't seem to find the energy to do anything. I'm currently working on this court case, all of my kids have turned against me, I'm trying to clean all of the junk and overflow out of my bathroom so I can clean it up and fix it up the way I want it, we just have too much stuff and I need to get rid of more stuff. We're also working on getting licensed to be Parents. Thank you for your prayers and friendship I hope we get a chance to see each other if I make it to Delano on my 1 yr anniversary. We'll have to keep close contact with each other, when the time gets closer maybe you could let me know what day or evening is good for you before I schedule my appointment, they usually make it on a Weds. in his office, I usually see him when he comes into Ukiah for our group meeting but I was thinking of coming to Delano just because it'll be my 1 yr anniversary...:-) Well I hope you're doing good...are you still working for the temp agency? or did you get a permanent job? I hear you're down 95 lbs...that's great!!!! You must be dropping sizes too :-) you never know you might be one who gets down to a size 6 :-) I think my bones are bigger than that....LOL well take care and write when you have time. Hugs Mel jasmynsmom wrote: Melody - I'm not Dee, and I won't claim to know everything she does! But I only take Calcium with an extra Dry Vitamin D and my Daily Multi-vitamin/mineral as well. I was 6 months out Monday and Dr. K told me today that I'm doing well and my labs are great. I could be wrong, but, ADEK's will be added if and when it's needed. Jolene in Bakersfield _____ From: DS_Friends_Keshishian [mailto:DS_Friends_Keshishian ] On Behalf Of Melody Wiggins Sent: Wednesday, May 21, 2008 10:56 PM To: DS_Friends_Keshishian Subject: RE: ADEKs Update Hey Dee, I haven't been told anything about needing any ADEK's just the Calcium and Multi-Vit I remember hearing about making sure you get your ADEK's but I thought I was getting them by just taking my multi-vit and calcium since my calcium has vit D is there something else I need to be taking???? Thanks Melody _____ No viruses found in this incoming message Scanned by iolo AntiVirus 1.5.3.5 http://www.iolo.com <http://www.iolo.com/iav/iavpop3> _______________________________________ No viruses found in this outgoing message Scanned by iolo AntiVirus 1.5.3.5 http://www.iolo.com Quote Link to comment Share on other sites More sharing options...
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