AC/OA upload

[Guest guest]

I’m

starting to bill insurance with AC and Office Ally. I can’t export a few

selected files though…they rewrite over each other in the billing file I’m

going to upload. No one at AC could help me…said it shouldn’t be

doing that. (!) Couldn’t find anything on AC user board. I have to export

all the day’s encounters, and then go into the billing file and delete

the ones I’m not uploading to OA (i.e. selfpay). Anyone run into this and

figure it out?

Gretchen Reis MD

Circleville,

OH

[Guest guest]

Good… I feel better now that I know

it’s not just me. Thanks!

Gretchen Reis MD

Circleville, OH 43113

From: [mailto: ] On Behalf Of Sharon McCoy , M.D.

Sent: Monday, September 15, 2008

4:47 PM

To:

Subject: RE:

AC/OA upload

Gretchen,

I too have this problem. Basically, I just export

them one at a time. The Office Ally support people told me it is a know

glitch. The file does overwrite so that you have to import into Office

Ally after you export one (or rename the file each time). It works for me

as I don’t do a lot of billing, but if anyone has a faster way, I’d

love to learn it.

Sharon

Sharon McCoy , M.D.

Renaissance

Family Medicine

The Rebirth

of Personal Healthcare

www.SharonMD.com

Phone

Fax

If you received this message in error, please notify me and then

delete. EMail may not be entirely confidential.

From:

[mailto: ]

On Behalf Of Gretchen Reis MD

Sent: Monday, September 15, 2008

2:41 PM

To:

Subject:

AC/OA upload

I’m starting

to bill insurance with AC and Office Ally. I can’t export a few selected

files though…they rewrite over each other in the billing file I’m

going to upload. No one at AC could help me…said it shouldn’t be

doing that. (!) Couldn’t find anything on AC user board. I have to export

all the day’s encounters, and then go into the billing file and delete

the ones I’m not uploading to OA (i.e. selfpay). Anyone run into this and

figure it out?

Gretchen Reis MD

Circleville,

OH