Re: Re: free appointment software

[Guest guest]

Today I had someone come in who had supposedly scheduled themselves a meet the doc visit on AQ, but it didn't come through. Someone else scheduled in their slot, so I decided to see my established patient. This is the 2nd or 3rd time this has happened, where someone thought they had scheduled a visit, but it wasn't in AQ. It was the first time there was a conflict however. The first time, the pt caught it because he didn't get an email reminder. The second time, someone walked in and I didn't expect them, but no one else was there at the same time. Has anyone else ever had problems with Appointment Quest visits not coming through when scheduled by the patient themselves? I have the ultra low budget version ($6.59/month) so perhaps this would be less likely if I were to buy a more deluxe version, but I don't know... I

think maybe I ought to try out something else if it's going to cause trouble like this.LonnaSubject: Re: free appointment softwareTo: Date: Sunday, September 21, 2008, 9:43 PM

Hourtown is another online appointment site.

Also not affiliated with any. Just wanted to share.

>

> I am eternally searching for free stuff online. lol. so I found this

> site that I'd like to share with you guys. its www.genbook. com it

looks

> like what you will get with appointmentquest. so check it out and let

> me know what you think.

> Disclaimer. I am not personally conected in any way with the owner of

> this website. I am just a guy searching for free lunch

> Pita

>

[Guest guest]

We have two common scenarios when AppointmentQuest seems to

cause problems:

1.

The patient will schedule an appointment for “tomorrow”

on the system, but not realize that he/she was actually working on a day that

was a week from tomorrow. This happens if I am gone for a while and

my open appointment slots in the next few days get tight. These patients

get the appointment confirmation email, but don’t notice that the date is

wrong.

2.

The patient thinks he/she has scheduled an appointment, but does

not complete the form to where it is saved and submitted. In this case,

there is no confirmation email.

I have not seen these issues happen more than once to any one

patient, but we do probably get a couple of people a month where one or another

of these issues occurs. It is still much less confusion than

when I had a receptionist scheduling people. I pay about $20.00 a month

for the level of AQ that I use, and it is worth at least 10 times that much.

dts

From:

[mailto: ] On Behalf Of Lonna Larsh

Sent: Monday, September 22, 2008 7:34 PM

To:

Subject: Re: Re: free appointment software

Today I had someone come in who had supposedly scheduled

themselves a meet the doc visit on AQ, but it didn't come through.

Someone else scheduled in their slot, so I decided to see my established

patient. This is the 2nd or 3rd time this has happened, where someone

thought they had scheduled a visit, but it wasn't in AQ. It was the

first time there was a conflict however. The first time, the pt caught

it because he didn't get an email reminder. The second time, someone

walked in and I didn't expect them, but no one else was there at the same

time. Has anyone else ever had problems with Appointment Quest visits

not coming through when scheduled by the patient themselves? I have the

ultra low budget version ($6.59/month) so perhaps this would be less likely

if I were to buy a more deluxe version, but I don't know... I think maybe I

ought to try out something else if it's going to cause trouble like this.

Lonna

From: np92801

Subject: Re: free appointment software

To:

Date: Sunday, September 21, 2008, 9:43 PM

Hourtown is another online appointment site.

Also not affiliated with any. Just wanted to share.

>

> I am eternally searching for free stuff online. lol. so I found this

> site that I'd like to share with you guys. its www.genbook. com it

looks

> like what you will get with appointmentquest. so check it out and let

> me know what you think.

> Disclaimer. I am not personally conected in any way with the owner of

> this website. I am just a guy searching for free lunch

> Pita

>

[Guest guest]

and a nice price too!

Re: free appointment software

Hourtown is another online appointment site.Also not affiliated with any. Just wanted to share. >> I am eternally searching for free stuff online. lol. so I found this > site that I'd like to share with you guys. its www.genbook. com it looks > like what you will get with appointmentquest. so check it out and let > me know what you think.> Disclaimer. I am not personally conected in any way with the owner of > this website. I am just a guy searching for free lunch> Pita>

[Guest guest]

We haven't seen anything like this yet. Ours is set up for Manual Confirmation. yep, I confirm each one (I review it to make sure I have info needed, or to insure they are not coming for something inappropriate.)

[Practiceimprovemen t1] Re: free appointment softwareTo: Practiceimprovement 1yahoogroups (DOT) comDate: Sunday, September 21, 2008, 9:43 PM

Hourtown is another online appointment site.Also not affiliated with any. Just wanted to share. >> I am eternally searching for free stuff online. lol. so I found this > site that I'd like to share with you guys. its www.genbook. com it looks > like what you will get with appointmentquest. so check it out and let > me know what you think.> Disclaimer. I am not personally conected in any way with the owner of > this website. I am just a guy searching for free lunch> Pita>