RE: seeking e-MDs patient portal experiences

[Guest guest]

,

I have not done it yet, but will likely

start in the next couple of months. I have not been entirely happy with surescripts, but we do have it working. It does seem to

take more time than it saves, but that is more associated with the surescripts side than the e-MDs side.

seeking e-MDs patient portal experiences

Is anyone using it? What do you think of it? What works well, does not

work well? (An e-MDs first generation product scares me-- it has taken

them 7 months and they still haven't figured out how to get us

SureScripts) Is it worth the money? How difficult is set-up/

maintenance-- does it have tons of glitches?

I'd be really greatful for any feedback.

Thanks,

[Guest guest]

I have an IT guy who they call when nobody else can get the tunnel set up. If you are interested let me know and I will put you in contact with him. His name is Gruber.

Subject: RE: seeking e-MDs patient portal experiencesTo: Date: Monday, December 1, 2008, 2:10 PM

,

I have not done it yet, but will likely start in the next couple of months. I have not been entirely happy with surescripts, but we do have it working. It does seem to take more time than it saves, but that is more associated with the surescripts side than the e-MDs side.

[Practiceimprovemen t1] seeking e-MDs patient portal experiences

Is anyone using it? What do you think of it? What works well, does not work well? (An e-MDs first generation product scares me-- it has taken them 7 months and they still haven't figured out how to get us SureScripts) Is it worth the money? How difficult is set-up/ maintenance- - does it have tons of glitches?I'd be really greatful for any feedback.Thanks,

[Guest guest]

,

I am trying to decide to implement e-prescibing with eMDs myself. But I hear it takes too much time. I still don't have any stafff so it would be my time wated if it takes too much time. Can you explain.

Subject: RE: seeking e-MDs patient portal experiencesTo: Date: Monday, December 1, 2008, 2:10 PM

,

I have not done it yet, but will likely start in the next couple of months. I have not been entirely happy with surescripts, but we do have it working. It does seem to take more time than it saves, but that is more associated with the surescripts side than the e-MDs side.

[Practiceimprovemen t1] seeking e-MDs patient portal experiences

Is anyone using it? What do you think of it? What works well, does not work well? (An e-MDs first generation product scares me-- it has taken them 7 months and they still haven't figured out how to get us SureScripts) Is it worth the money? How difficult is set-up/ maintenance- - does it have tons of glitches?I'd be really greatful for any feedback.Thanks,

[Guest guest]

and his cohort Dan are THE guys for

Surescripts. has been our IT guy since we opened and Dan does the VPN

tunnel stuff.

Pratt

Office Manager

Oak Tree Internal Medicine P.C

Roy Medical Associates, Inc.

From:

[mailto: ]

On Behalf Of Egly

Sent: Monday, December 01, 2008

12:24 PM

To:

Subject: RE:

seeking e-MDs patient portal experiences

I have an IT guy who they call when nobody else can

get the tunnel set up. If you are interested let me know and I will put

you in contact with him. His name is Gruber.

From: Brady, MD

<drbradythevillagedoctor (DOT) hrcoxmail.com>

Subject: RE: seeking e-MDs patient portal

experiences

To:

Date: Monday, December 1, 2008, 2:10 PM

,

I have not done it yet, but will likely start in the next couple

of months. I have not been entirely happy with surescripts,

but we do have it working. It does seem to take more time than it saves, but

that is more associated with the surescripts side

than the e-MDs side.

-----Original

Message-----

From: Practiceimprovement

1yahoogroups (DOT) com [mailto:Practiceimp rovement1@ yahoogroups. com] On Behalf Of neurologymp

Sent: Monday, December 01, 2008

1:27 PM

To: Practiceimprovement

1yahoogroups (DOT) com

Subject: [Practiceimprovemen t1]

seeking e-MDs patient portal experiences

Is anyone using it? What do you think of it? What

works well, does not

work well? (An e-MDs first generation product scares me-- it has taken

them 7 months and they still haven't figured out how to get us

SureScripts) Is it worth the money? How difficult is set-up/

maintenance- - does it have tons of glitches?

I'd be really greatful for any feedback.

Thanks,

[Guest guest]

,

I love the concept of e-prescribing, but

the concept of seamless flow from the emr to the pharmacy is not there…yet.

Why?

1) No schedule 2 drugs can be sent over

surescripts. So many times I can send some of my patient’s prescriptions

but I still need to print out one or two and have the patient hand carry these.

My understanding is that this will change in the next year, but for right now

this one point makes implementation into an office piecemeal at best.

2) The interface between the pharmacy/surescripts

and e-mds is good, but a lot of linking has to be done. So, when you receive a

rxn request from the pharmacy, you may have to first link it to a patient (if

there is any difference in the name of the patient from the pharmacy) and then

you have to link it to the right medication (because generics do not match up

with name brands). I can only imagine the linking will get better the more it

is used, but I would say about 40-50% of my incoming rxn requests need to be

linked up. Although fairly intuitive, this does take time. I would think as I

move to the patient portal and the patient just e-mails the request, we would

save a lot of time (as we save the phone call to the office, the taking of the

message, the filling of the prescription and the calling of the patient back by

using a couple of keystrokes), but I have not used this yet and don’t know

all the functionality. The good news is that e-MDs is well aware that the

patient portal is the most important advance they need to focus on right now

and I bet it will be quite wonderful in the next year or two. The question is

whether to wait for it to be perfected before implementing it into our offices,

or do it now under the assumption it will be perfected.

[Practiceimprovemen t1]

seeking e-MDs patient portal experiences

Is anyone using it? What do you think of it? What

works well, does not

work well? (An e-MDs first generation product scares me-- it has taken

them 7 months and they still haven't figured out how to get us

SureScripts) Is it worth the money? How difficult is set-up/

maintenance- - does it have tons of glitches?

I'd be really greatful for any feedback.

Thanks,

[Guest guest]

This is a little odd. If they're requesting a repeat .... they should

be sending it exactly back as your original now expired script.

And they should be using the patient details as you provided them.

If they're asking for a generic vs brand that you prescribed .. that's

not a repeat, but a change rx request.

If not, sounds like the pharmacy has a bug with their software.

You can always deny all of these requests, and just issue a new script

instead to save all the hassles.

Anyway, this is my reading of the Surescripts implementation guides.

I would take it up with emds to complain ... and see if they can

escalate the issue as these type of problems should not happen.

On Tue, Dec 2, 2008 at 1:35 PM, Brady, MD

wrote:

> 2) The interface between the pharmacy/surescripts and e-mds is good, but a

> lot of linking has to be done. So, when you receive a rxn request from the

> pharmacy, you may have to first link it to a patient (if there is any

> difference in the name of the patient from the pharmacy) and then you have

> to link it to the right medication (because generics do not match up with

> name brands). I can only imagine the linking will get better the more it is

> used, but I would say about 40-50% of my incoming rxn requests need to be

--

Graham Chiu

http://www.synapsedirect.com

Synapse - the use from anywhere EMR.