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Re: Who is primary & who is secondary?

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Hi Amy,

I have always been told that the current employer is the primary over a retirement plan. I actually have the same scenario with a patient with Cigna and Aetna, where one is the retirement plan and one is the current plan. I would definitely get approval for both!

Fornash Transplant Financial Coordinator Kidney & Pancreas Mayo Clinic ville (904) 953.6062 phone (904) 953.2681 fax fornash.angela@...

From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Hackney, Amy KSent: Monday, December 01, 2008 12:29 PMTo: TxFinancialCoordinators Subject: Who is primary & who is secondary?

Here is my scenario:

Patient has two insurances: Cigna & Aetna. She is NOT the insured on either plan. Her husband is the insured.

Cigna is the husband’s retirement plan. Aetna is his present employer plan.

My first thought is Aetna is the primary plan and Cigna is secondary. Am I correct?

When I called Aetna they indicated that they are primary; however Pt. is saying different. She says that Cigna is primary and Aetna is secondary.

Help?

Amy Hackney, MBA

Business/ Financial Coordinator

The Liver Institute @ Methodist Dallas

phone

fax

***********************************************************************This electronic transmission contains information from Methodist Health System and should be considered confidential and privileged. The information contained in the above messages is intended only for the use of the individual(s) and entity(ies) named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of this information is prohibited. If you receive this transmission in error, please notify the sender immediately by return e-mail. Methodist Health System, its subsidiaries and affiliates hereby claim all applicable privileges related to the transmission of this communication.

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You would be correct. Bev Beverly A. Larson,Transplant Financial Coord.Sentara Norfolk Gen. Hosp.Transplant DepartmentPhone: Fax: email: balarson@ sentara.com>>> "Hackney, Amy K" 12/1/2008 12:28 PM >>>Here is my scenario:Patient has two insurances: Cigna & Aetna. She is NOT the insured on either plan. Her husband is the insured.Cigna is the husband’s retirement plan. Aetna is his present employer plan.My first thought is Aetna is the primary plan and Cigna is secondary. Am I correct? When I called Aetna they indicated that they are primary; however Pt. is saying different. She says that Cigna is primary and Aetna is secondary.Help?Amy Hackney, MBABusiness/ Financial CoordinatorThe Liver Institute @ Methodist Dallas phone fax***********************************************************************This electronic transmission contains information from Methodist Health System and should be considered confidential and privileged. The information contained in the above messages is intended only for the use of the individual(s) and entity(ies) named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of this information is prohibited. If you receive this transmission in error, please notify the sender immediately by return e-mail. Methodist Health System, its subsidiaries and affiliates hereby claim all applicable privileges related to the transmission of this communication.

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