Guest guest Posted December 3, 2008 Report Share Posted December 3, 2008 Hello All! Can anyone contact me if you use the OTTR Transplant system? We are having a technical difficulty with our documentation process. We are documenting our financial information in the Insurance Providers tabs, but then the info is disappearing and re-appearing in the ALL DOCS section. The OTTR System people don’t seem to know what is going on so I want to see if this happens to any of you or not. HELP!!!! Please contact me…please see my info below: Thanks!!! Jerusa Irad Jerusa Campos Financial Counselor Abdominal Organ Transplant Program University of Southern California University Hospital 1510 San Pablo St. #200 Los Angeles, CA 90033 Ph#: Pgr#: Fx#: Email: jerusa.campos@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted December 3, 2008 Report Share Posted December 3, 2008 Here is what our OTTR guru had to say…. It sounds like they are entering the information onto a text document; that text document is being saved and is able to be retrieved in ALL DOCS. The OTTR people at USC may not know what is going on but I guarantee that the HKS (the OTTR vendor) support people do. Have her contact them. Meredith Gray Liver Transplant Financial Coordinator University of Rochester Strong Memorial Hospital 601 Elmwood Avenue Box 602 Rochester, NY 14642 (fax) (pager) This message contains information which may be confidential and privileged. Unless you are the addressee (or authorized to receive for the addressee), you may not use, copy or disclose to anyone the message or any information contained in the message (including attachments). If you have received the message in error, please advise sender by reply email and delete the message. Thank you! From: TxFinancialCoordinators [mailto:TxFinancialCoordinators ] On Behalf Of Campos, Irad Jerusa Sent: Wednesday, December 03, 2008 1:50 PM To: TxFinancialCoordinators Subject: OTTR Hello All! Can anyone contact me if you use the OTTR Transplant system? We are having a technical difficulty with our documentation process. We are documenting our financial information in the Insurance Providers tabs, but then the info is disappearing and re-appearing in the ALL DOCS section. The OTTR System people don’t seem to know what is going on so I want to see if this happens to any of you or not. HELP!!!! Please contact me…please see my info below: Thanks!!! Jerusa Irad Jerusa Campos Financial Counselor Abdominal Organ Transplant Program University of Southern California University Hospital 1510 San Pablo St. #200 Los Angeles, CA 90033 Ph#: Pgr#: Fx#: Email: jerusa.campostenethealth Quote Link to comment Share on other sites More sharing options...
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