Guest guest Posted August 1, 1998 Report Share Posted August 1, 1998 Patient tardiness can be a be a problem when you have a closely scheduled professional therapist, which is a necessity these days. Regardless of the start time, the therapist must complete the patient visit on schedule, or the next person in line will also be inconvenienced. For that reason, since we need at least 45 minutes with a patient, we are unable to begin treatment with a patient who is 20 minutes late. We couldn't complete it on time, and we do not have the luxury of staffing spare therapists. We do re-appoint those patients at a time when it is mutually convenient. We are not willing to let one patient's lateness affect anything other than the time appointed for their own visit -- not screw up the schedule for the therapist for the rest of the morning or afternoon work period. We treat an appointment as a date. It has to be at a time when both the clinician and the patient are *really* available and will commit to being there. We also do not have people sitting in the waiting room much, because we promise them we'll see them at the appointed time. We, of course, expect the same from them. We have borrowed Blankenship's idea concerning " Unscheduled Absences: in that a hole in the schedule caused by an absent patient is a problem we wish to avoid. An unscheduled absence is one of which we are not aware 24 hours in advance. Therefore, new patients sign an agreement which accepts the personal financial responsibility to pay us for any unscheduled absence (since the insuror won't pay us for it). After a second unscheduled absence, they are discharged and a letter is sent to their physician. This is hard to do, but the physician thinks that the patient is receiving a thorough rehabilitative program, and so does the insuror. If that isn't happening, it makes " PT " look ineffective. ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 4, 1998 Report Share Posted August 4, 1998 When you continue to accommodate patients that are always tardy or have frequent no shows, you are really saying to the patient that their compliance does not matter. By not complying with the clinic rules, the patient carries that into their home exercise regiment and begins to think that it is unimportant to show up on time much less show up at all. After one incident, I would advise the PT talking to the patient and informing him/her that due to the focus on individual care that it is imparitive that clinic guideliness on tardiness and now show are followed. There is a balance between being too " soft " and too " hard " on this issue. The ultimate customer service is doing what is best for the patient and not easiest. Larry@... ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 4, 1998 Report Share Posted August 4, 1998 You are correct. You can't afford to turn folks away. As a business person you need to politely educate late comers about your fiscal constraints. Our experience is that few will remain chronicly tardy. You might consider " progressive " feedback. Reminders by clerical staff, explainations by the therapist, and then convference room meeting around the table wearing your administrative hat. Allan B. Trumbull, Director P.T. Mount Clemens General Hospital Mt. Clemens, MI 48043 atrumbul@... > Patient Tardiness > > I operate a small hospital dept., which seems to be continually > experiencing > more than its share of patients arriving late for their apts.. We have 30 > min > followup apts. and 1 hr evals.We have a tardy policy of 15 mins late and > unless we can work you in we will not be able to see you. To date I don't > believe we have been effectively implementing this policy and this may be > the > root of the problem. However my staff have suggested we either just remain > with the reputation of a " drive-thru " service or we get hard. 5 tardies > and we > are supposed to notify the MD. 3 N/Shows and your out. My question is in a > business where we are trying to provide the best service with the best > outcome, the pt who arrives on time, or even early for their apt doesn't > deserve to be penalized as a result of another been tardy. The next issue > is , > in these times of financial pressure and budgetary goals, can I afford to > turn > anyone away and get a reputation as the dept. who won't see you, so don't > waste your time going there! Does anyone have suggestions on how to > cope/deal/resolve this? > > The second question is with those pts who are tardy should I have my > receptionist advise them the therapist cannot see them, or should the > therapist do it themselves? The concern is more of pt dignity and respect, > not > that they have afforded the therapist any by being late nonetheless. I > believe > it more professional of the therapist to do it, and educate at the same > time > the consequences of being late and losing a valuable treatment session. > > Thanks for all ideas to come. > > Lance > > > ---- > Read this list on the Web at http://www.FindMail.com/list/ptmanager/ > To unsubscribe, email to ptmanager-unsubscribe@... > To subscribe, email to ptmanager-subscribe@... > -- > Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 4, 1998 Report Share Posted August 4, 1998 y623@... wrote: <snip> My question is in a > business where we are trying to provide the best service with the best > outcome, the pt who arrives on time, or even early for their apt doesn't > deserve to be penalized as a result of another been tardy. The next issue is , > in these times of financial pressure and budgetary goals, can I afford to turn > anyone away and get a reputation as the dept. who won't see you, so don't > waste your time going there! Does anyone have suggestions on how to > cope/deal/resolve this? When a patient arrives late, it does not mean that another patient should be inconvenienced. The late patient will have to wait for an opening when the therapist has time - obviously this may take a while. This means there are some consequences for being late, but the patient can still receive therapy if he/she needs it (which is presumably true or he/she would not be there). The patient could wait, for example, to take the place of another late or no-show patient. Patients on time for their regularly scheduled appointments should be treated at thise times. > > The second question is with those pts who are tardy should I have my > receptionist advise them the therapist cannot see them, or should the > therapist do it themselves? I think the therapist would have to do this, as only he/she will know if there will be an opportunity to " squeeze in " the patient sometime later, and may be able to give the patient some idea of how long he/she will have to wait. Alternatively, the therapist can just say " Sorry, I don't think I can make any time for you " - and double check with the patient and receptionist to see when the next appointment is booked. Sandy Curwin ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 4, 1998 Report Share Posted August 4, 1998 The problem is easiest to solve with the initial (1st) scheduling of an appointment. Most people don't read handouts that say " be on time " (we tried that) so, you have set the " tone " of the clinic on the phone with the scheduling of the very first visit. Once you have a " community reputation " for being on-time the problem will improve dramatically. Regarding the second question.... Have the receptionist ask the therapist if there is still time to be seen. If not, the receptionist expresses the regrets and reminds the person of the next scheduled visit. It then becomes the role of the manager to " back " the receptionist and therapist if the patient " goes off " in the waiting room. Does this solve the problem 100%....No....But, your staff will appreciate the improved stability. ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 5, 1998 Report Share Posted August 5, 1998 I agree with a lot of what has been mentioned previously, but wanted to add a little of what we do which seems to work well. For no shows, we call the patient after each of the first three missed visits and offer to reschedule or find out what their situation might be that is preventing them from coming. Upon the third no show in a row, we send them a letter signed by the PT notifiying them they are being discharged, again mentioning our previous calls to them, and c.c. the referring doctor. If the no shows are hit and miss we will still d/c the patient if progress cannot be made due to their lack of attendance. Patients are learning more and more that insurance - especially comp & auto will not pay if the patient is not complying. Regarding tardiness, we emphasize to them the importance of being on time, and find that if they have truly been scheduled at a convienent time for THEM, they are more apt to be on time or they at least call to let us know they will be late. If they show up 10-15 minutes late, their treatment will be adjusted accordingly, and noted in the patient chart as to why. If they are so late that it would hamper the timliness of other patient treatments, our receptionist has been trained to explain to them the situation, and reschedule them accordingly. Good luck!! Sandy ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 5, 1998 Report Share Posted August 5, 1998 In regards to lateness, no shows and cancellations, My organization has the exact same policy as Sandy's and seems to work in more than one way. 1. We keep track of patients at each appt time re: no show 2. Patients are discharged quickly and charts are not refiled and lost in the system. This seems to keep the charting much more current as well. Good luck Ruth Layanni ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 5, 1998 Report Share Posted August 5, 1998 Sandy - Can you describe who actually does the calls and prepares the letters. It seems to me that many clinics would like to do this but it seems to be something that seems to " fall through the cracks " when everyone gets busy. Thanks " For no shows, we call the patient >after each of the first three missed visits and offer to reschedule or find >out what their situation might be that is preventing them from coming. Upon >the third no show in a row, we send them a letter signed by the PT notifiying >them they are being discharged, again mentioning our previous calls to them, >and c.c. the referring doctor. R. Kovacek, MSA, PT KovacekManagementServices, Inc. The FOCUS Group, Inc. 20225 Danbury Lane Harper Woods, MI 48225 Fax Email Pkovacek@... <http://www.theFOCUSgroup.net> Join PT Manager-- The Electronic Rehab Leadership Community To subscribe, send an empty message to ptmanager-subscribe@... ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 5, 1998 Report Share Posted August 5, 1998 We have implemented a system for late patients that goes as follows: The patient is told that they are X minutes late for their treatment, but if they would like to be treated for the remaining minutes we will be happy to see them, but treatment will end at the regular time so as not to impact the next patient on the therapist's list. We then inform them that if they are seen, it will count as one of their approved visits and will ultimately impact the total amount of care they receive. Patients quickly get the message that there are significant consequences to coming late and demanding to be seen. We have also converted the number of minutes late to a percentage of total treatment. For example 5 minutes late equals 16% of their treatment. This seems to have more meaning than you are five minutes late. >>> Curwin 08/04/98 07:10am >>> y623@... wrote: <snip> My question is in a > business where we are trying to provide the best service with the best > outcome, the pt who arrives on time, or even early for their apt doesn't > deserve to be penalized as a result of another been tardy. The next issue is , > in these times of financial pressure and budgetary goals, can I afford to turn > anyone away and get a reputation as the dept. who won't see you, so don't > waste your time going there! Does anyone have suggestions on how to > cope/deal/resolve this? When a patient arrives late, it does not mean that another patient should be inconvenienced. The late patient will have to wait for an opening when the therapist has time - obviously this may take a while. This means there are some consequences for being late, but the patient can still receive therapy if he/she needs it (which is presumably true or he/she would not be there). The patient could wait, for example, to take the place of another late or no-show patient. Patients on time for their regularly scheduled appointments should be treated at thise times. > > The second question is with those pts who are tardy should I have my > receptionist advise them the therapist cannot see them, or should the > therapist do it themselves? I think the therapist would have to do this, as only he/she will know if there will be an opportunity to " squeeze in " the patient sometime later, and may be able to give the patient some idea of how long he/she will have to wait. Alternatively, the therapist can just say " Sorry, I don't think I can make any time for you " - and double check with the patient and receptionist to see when the next appointment is booked. Sandy Curwin ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 5, 1998 Report Share Posted August 5, 1998 How do you address the N/S and tardiness issue in a pediatric setting where the child is " punished " for the parents lack of responsibility in attendance? This is compounded in a facility like mine which is a county hospital. We see a significant indigent population with a whole other set of issues (i.e. transportation, family, etc...) Should the same rules apply? ^^^^^^^^^^^^^^^^ Todd Cepica, P.T. Assistant Director Physical Medicine and Rehabilitation University Medical Center Lubbock, Tx 79417 Ph: Fax: ntc@... Re: Patient Tardiness Sandy - Can you describe who actually does the calls and prepares the letters. It seems to me that many clinics would like to do this but it seems to be something that seems to " fall through the cracks " when everyone gets busy. Thanks " For no shows, we call the patient >after each of the first three missed visits and offer to reschedule or find >out what their situation might be that is preventing them from coming. Upon >the third no show in a row, we send them a letter signed by the PT notifiying >them they are being discharged, again mentioning our previous calls to them, >and c.c. the referring doctor. R. Kovacek, MSA, PT KovacekManagementServices, Inc. The FOCUS Group, Inc. 20225 Danbury Lane Harper Woods, MI 48225 Fax Email Pkovacek@... <http://www.theFOCUSgroup.net> Join PT Manager-- The Electronic Rehab Leadership Community To subscribe, send an empty message to ptmanager-subscribe@... ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 5, 1998 Report Share Posted August 5, 1998 I manage two outpatient pediatric clinics and we have had occasions to deal with N/S or tardiness of patient appointments. We treat the situation similarly to adult outpatient clinics, holding the parents as the responsible consumers and managers of their insurance coverage. By letting these situations go, for the sake of the child, we are only encouraging and supporting a behavior that will ultimately result in non-compliance with home programs, advocacy for the child, etc. We take a pretty hard line in informing the parents that they are partners in their child's rehab, not just passive bystanders. Part of that responsibility is in regular and timely attendance. I think pediatric providers have enabled alot of dependence and laxity in family compliance by not including the parents/caregivers in the " treatment contract " just as we expect of our adult patients. Lori Dominiczak, PT Pediatric Coordinator Cedar Haven Rehabilitation Agency West Bend, WI ---------- To: 'ptmanager@...' Subject: Re: Patient Tardiness Date: Wednesday, August 05, 1998 4:59 PM How do you address the N/S and tardiness issue in a pediatric setting where the child is " punished " for the parents lack of responsibility in attendance? This is compounded in a facility like mine which is a county hospital. We see a significant indigent population with a whole other set of issues (i.e. transportation, family, etc...) Should the same rules apply? ^^^^^^^^^^^^^^^^ Todd Cepica, P.T. Assistant Director Physical Medicine and Rehabilitation University Medical Center Lubbock, Tx 79417 Ph: Fax: ntc@... Re: Patient Tardiness Sandy - Can you describe who actually does the calls and prepares the letters. It seems to me that many clinics would like to do this but it seems to be something that seems to " fall through the cracks " when everyone gets busy. Thanks " For no shows, we call the patient >after each of the first three missed visits and offer to reschedule or find >out what their situation might be that is preventing them from coming. Upon >the third no show in a row, we send them a letter signed by the PT notifiying >them they are being discharged, again mentioning our previous calls to them, >and c.c. the referring doctor. R. Kovacek, MSA, PT KovacekManagementServices, Inc. The FOCUS Group, Inc. 20225 Danbury Lane Harper Woods, MI 48225 Fax Email Pkovacek@... <http://www.theFOCUSgroup.net> Join PT Manager-- The Electronic Rehab Leadership Community To subscribe, send an empty message to ptmanager-subscribe@... ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! ---------- ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 Our Medical Transcriptionist calls the patients and records responses for therapists to dictate in patients record. She also prepares the discharge letters which the therapists then sign and mail out. ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 I have received about 20+ of these messages today - please fix the system!!!! - it is jamming my E-Mail!!! ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 STOP!!!!!!!!! ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 In a message dated 8/7/1998 4:52:34 PM Eastern Daylight Time, Rehder@... writes: > Subj: Re: Patient Tardiness > Date: 8/7/1998 4:52:34 PM Eastern Daylight Time > From: Rehder@... (Carol Rehder) > Sender: Postmaster@... > Reply-to: ptmanager@... > To: ptmanager@... > > I will be out of the office from Aug. 10 through the 17th. If your need > is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 ( > East). > DEAR ALL -- IF YOU ARE CONTINUING TO RECEIVE THIS MESSAGE -- FYI I TRIED TO CONTACT CAROL IN DAVENPORT & BLUEGRASS & LEFT MESSAGES OF THE PROBLEM ON THE LIST SERVE -- I was not able to contact her directly -- only leave messages ... got her contact info through APTA as no complete telephone # -- as you see she is going out & I am not certain if she will receive the info regarding her system automatic setting problem with the list serve Have a hectic -- ~g ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 In a message dated 8/7/1998 5:08:46 PM Eastern Daylight Time, Rehder@... writes: > Subj: Re: Patient Tardiness > Date: 8/7/1998 5:08:46 PM Eastern Daylight Time > From: Rehder@... (Carol Rehder) > Sender: Postmaster@... > Reply-to: ptmanager@... > To: ptmanager@... > > I will be out of the office from Aug. 10 through the 17th. If your need > is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 ( > East). P.S. Lynn & Dean were seeing patients .. .. left messages for them too.. ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 In a message dated 8/7/1998 5:18:52 PM Eastern Daylight Time, rehder@... writes: > Subj: Re: Patient Tardiness > Date: 8/7/1998 5:18:52 PM Eastern Daylight Time > From: rehder@... (Carol Rehder) > Sender: Postmaster@... > Reply-to: ptmanager@... > To: ptmanager@... > > I will be out of the office from Aug. 10 through the 17th. If your need > is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 ( > East). > > > ---- HELLO AGAIN ALL -- GOOD NEWzzzZ HOPEFULLY -- LYNN FRANK @ GENESIS IN DAVENPORT, IOWA CONTACTED THE INFORMATION SYSTEMS FOLKS @ GENESIS & ASKED THEM TO TAKE CARE OF THE AUTOMATIC MESSAGE SITUATION ON CAROL'S SYSTEM -- HOPEFULLY THIS WILL BE RESOLVED SOON & OUR DELETE BUTTONS WON'T WEAR OUT !! Hang in there folks!~g ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 I will be out of the office from Aug. 10 through the 17th. If your need is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 (East). ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 I will be out of the office from Aug. 10 through the 17th. If your need is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 (East). ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 I will be out of the office from Aug. 10 through the 17th. If your need is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 (East). ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 I will be out of the office from Aug. 10 through the 17th. If your need is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 (East). ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 I will be out of the office from Aug. 10 through the 17th. If your need is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 (East). ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 I will be out of the office from Aug. 10 through the 17th. If your need is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 (East). ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 I will be out of the office from Aug. 10 through the 17th. If your need is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 (East). ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 7, 1998 Report Share Posted August 7, 1998 I will be out of the office from Aug. 10 through the 17th. If your need is urgent, please contact Lynn @ 1476 (West), or Dean Mayne @ 6381 (East). ---- Read this list on the Web at http://www.FindMail.com/list/ptmanager/ To unsubscribe, email to ptmanager-unsubscribe@... To subscribe, email to ptmanager-subscribe@... -- Start a FREE E-Mail List at http://makelist.com ! Quote Link to comment Share on other sites More sharing options...
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