Update - Hidden Disability, I didn't handle it well

[Guest guest]

To Gretchen and Everyone who responded -

Thank you for your support. Gretchen, I appreciate your getting the

contact information to the Clinton Library for me, and I am keeping

it close at hand. But, let me update you on what has happened.

As you might remember, I work for the Arkansas Independent Living

Council, and when I told my boss what had happened and asked her

advice, she said she would handle it because she knows the director

of the library personally. My boss' husband is a professor at the

Clinton School of Public Service which is affiliated with the

library.

I received a call from the director of volunteers who apologized profusely and

asked what she could do to correct the situation. I asked her to please provide

training on disability etiquette to her staff.

Then, this week I was at an IL Conference and I talked to two of my associates

about it. One of these two is the director of a Center for IL in AR and the

other does disability education for the Disability Rights Center here in Little

Rock. They offered to contact the library and recommend that they supply

training to the paid and volunteer staff.

So, I am taking this approach for now, and if I don't feel that the appropriate

action is taken, then I will go further and use the contacts that Gretchen

supplied and also contact Mrs. Clinton as well. Again, I really appreciate all

of the support I always get here at .

in AR

[Guest guest]

Way to go . Maybe some action will get done, Thanks to your speaking Up! Go

Girl.

Debbie from MO