Guest guest Posted December 4, 2008 Report Share Posted December 4, 2008 I prefer to have at least one follow up phone call after a consult. But I have found that many mothers do not pick up the phone to answer because they are in the middle of something or perhaps they can’t bear to tell me how they are really doing. I started emailing my mothers to tie up loose ends, to let them know I am thinking of them, to follow up with something I wanted to look up for them (drugs, etc) or I send them a link. Some mothers really prefer this type of follow up. When I thought I would never hear from a mother again because she wasn’t returning my calls, suddenly after hearing from me by email; she will be sending me epistles of newsy information and her feelings about what is happening with her breastfeeding. The mother can sit down at the computer when the time is good for her and it may be less threatening for her to communicate this way.. I’ve never thought of myself as a good writer, often redoing a letter over and over . But I’ve seen positive feedback by changing my style of communicating. Ellen Simpson, BS, IBCLC Tampa, Florida Private Practice for 11 years working on a presentation about follow-up for the PPLC conference in Philadelphia. The recent posts about follow-up styles have been great! Becky , IBCLC Milky Way Lactation Services La Plata, MD www.milkywaybreastfeeding.com Quote Link to comment Share on other sites More sharing options...
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