Guest guest Posted August 9, 2008 Report Share Posted August 9, 2008 Mouse Balls and Mouse Ball Inspectors: I don't know how they wrote this with a straight face. This was a real memo sent out by IBM to its employees in all seriousness. It went to all field engineers about a computer peripheral problem. The author of this memo wasquite genuine. The engineers rolled on the floor! Especially note the last coupleof sentences. 'If a mouse fails to operate or should it perform erratically, itmay need a ball replacement. Mouse balls are now available as FRU (Field ReplacementUnits). Because of the delicate nature of this procedure, a replacement of mouseballs should only be attempted by properly trained personnel. Before proceeding, determine the type of mouse balls by examining theunderside of the mouse. Domestic balls will be larger and harder than foreign balls. Ball removal procedures differ depending upon the manufacturer of themouse. Foreign balls can be replaced using the pop off method. Domestic balls arereplaced by using the twist off method. Mouse balls are not usually static sensitive. However, excessive handlingcan result in sudden discharge. Upon completion of ball replacement, the mouse may be used immediately.It is recommended that each person have a pair of spare balls for maintaining optimumcustomer satisfaction. Any customer missing his balls should contact the local personnel incharge of removing and replacing these necessary items. Please keep in mind that a customer without properly working balls isan unhappy customer.'Sharon in NW Washington Knitting is...time and love made tangible. Alison Hyde Quote Link to comment Share on other sites More sharing options...
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