Re: I HATE CIGNA - need to vent, AGAIN!

March 28, 2003

Oh gosh Gail:

What a bunch of absolute idiots!! As if having her checked over for

the cyst would EVER be considered a " well visit " !!! HUH??????

I dunno how you weren't yelling at the woman you spoke with - You're a

kinder person than me!! Idiots.

So sorry this is so rough for you, how sad. Health ins. costs SO much

these days, you shouldn't have to fight tooth & nail to get medical

attn you & your family NEEDS.

Hang in there...I give you so much credit for continuing your battle

this long, I think I would've thrown in the towel a long time ago.

Good for you

Debbie Abbys' mom DOCGrad

MI

> > As some of you know, Sara is having surgery for a dermoid cyst -

> something we first noticed during DOC band therapy. The surgery in

> on the 7th, so the craniofacial surgeon ordered a pre-op workup,

> including a complete physical (just to make sure the anaesthesia

> won't kill her). Sorry for the sarcasm, but it's about all I have

> left at this point to help me deal with these total morons. We have

> jumped through every hoop that Cigna has put in front of us, the

> surgery is pre-approved, but they won't pay for the physical

> because " she is not due for a well-check " . I was trying to work this

> out with someone at Cigna, and when she made an inaccurate statement,

> I calmly corrected her. She told me that I needed to stop yelling at

> her and that she was just telling me about the available benefits.

> Honey, I have yelled at Cigna before, and that was NOT yelling! I am

> so ready to quit paying the premiums and just put the money in an

> account to pay for all our healthcare. I'd probably still come out

> ahead. So anyway, we've worked it out with the peds office that they

> will bill the check-up as a sick visit (afterall, the cyst on her

> head is not found in normal, healthy children), and while there, they

> will just sign the paperwork for the surgeon. Is there anything easy

> about health insurance?

> > Thanks for listening.

> >

> > Gail, Sam and Sara's mom, DOC grads

>

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