JOB OPPORTUNITY

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EXAMINATION ANNOUNCEMENT

Communications Operator II

City of Xenia, Ohio

APPLICATION PERIOD BEGINS: March/April 2000

The City of Xenia is accepting applications to establish an eligibility list for

the position of Communications Operator II. All vacancies (full-time,

part-time, temporary) will be filled from this list. Applicants must first pass

a Xenia City Civil Service Commission examination to be further considered for

employment.

DEFINITION:

Under direction, receives messages, assesses need and dispatches appropriate

personnel and/or equipment via written, oral or electronic communications

systems; and do related work as required.

TYPICAL TASKS (ILLUSTRATIVE ONLY):

Receives police, fire and emergency medical services (EMS) calls. Transmits and

coordinates responses in accordance with safety division operating procedures

and diverse community needs. Uses standard operating procedures in transmitting

to and receiving radio and electronic data processing communications from

vehicles in the field and law enforcement agencies. Maintains record of radio

dispatches, keeps records and performs file search as needed. Monitors burglar

and fire alarms/CCTV Security Equipment. Receives complaints and/or requests

for information, maintains records; maintains communications with field

personnel and keeps supervisors informed of unusual or emergency situations.

Handles walk-in requests and complaints and makes appropriate referrals.

Receives and handles bond receipts for Municipal Court.

DISTINGUISHING CHARACTERISTICS:

This position is the primary functioning member of the communications center.

The operator is expected to perform all the assigned duties, equipment and

operations with proficiency.

EMPLOYMENT STANDARDS:

Eighteen (18) years of age at time of appointment; High School graduate or

equivalent; Knowledge of general office and clerical procedures; Clear concise

articulation; Ability to follow written and oral instructions; Ability to

develop and maintain effective interpersonal relationships; Ability to

comprehend and operate electronic communications equipment; Experience operating

communication and electronic computer equipment preferred; Required to train and

be certified by State of Ohio (LEADS), within six (6) months of appointment and

maintain current certification; Show proof of computer keyboarding skills;

Ability to effectively listen and communicate via telephone medium or in person

and make appropriate decisions/referrals based on information received; Ability

to handle multiple tasks in a crisis situation.

ESSENTIAL JOB FUNCTIONS:

Possession of written and oral communications skills to use phone, radio, write

reports and to speak to citizens; Must have acceptable hearing and eyesight

(including color vision) to operate communications and data processing

equipment; Ability to sit or stand for extended periods of time; Possession of

manual dexterity to use items such as computers and to fill out reports; Ability

to prioritize and take control of phone and radio situations; Ability to read,

research, understand and explain criminal laws, department regulations, City

ordinances, and other written material; Ability to work any day of the week and

on different shifts; Ability to maintain proper certifications and licenses;

Ability to input information accurately and efficiently; Ability to effectively

and efficiently handle many incoming, continuous phone or radio calls where many

are of a serious nature; Ability to establish and maintain effective working

relationships with co-workers, members of the var!

ious police, medic and fire jurisdictions and the public.

SALARY: $23,441.60 to $34,049.60, annually

APPLICATIONS may be obtained from the City Receptionist, 101 North Detroit

Street, Xenia, Ohio, 8:00 a.m. to 5:00 p.m., Monday thru Friday.

COMPLETED APPLICATIONS must be received by the City Receptionist, 101 North

Detroit Street, Xenia, Ohio, prior to 5:00 p.m., Friday, April 7, 2000.

WRITTEN EXAMINATION, will be conducted on April 17, 2000, 7:00 p.m., in the

Cafeteria at Central Junior High School, 425 Edison Blvd., Xenia, Ohio. All

applicants for entrance written examination and secondary testing must be

present at the test site prior to the starting time. No provisions exist for

late arrivals or personal circumstances.

THE CITY OF XENIA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. WE ENCOURAGE

APPLICATION FROM MINORITIES, WOMEN, VETERANS AND DISABLED INDIVIDUALS.